All reviews

Rating Breakdown

  • 5
    95% (93 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    3% (3 ratings)
  • 1
    2% (2 ratings)
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5 / 5 Share

Jan. 9, 2021

Great app. Had problems trying to get a template to work. Flavio responded very quickly and helped out. Great support. Nice platform to customize labels to fit branding.

Using app

Almost 3 years

Total reviews

3

Average rating

2.3

5 / 5 Share

Nov. 10, 2020

www.POSHBABY.com - I feel like I'm just repeating what everyone else says. BEST CS EVER! Remote login help, almost immediate response and all is working perfectly. A MUST HAVE. I wanted to keep using my Zebra label printer and he set up a custom template for me. Rather pay the monthly fee than use the Shopify one as I'd rather pay got great service. Thank you.

Using app

10 days

Total reviews

9

Average rating

4.3

5 / 5 Share

Oct. 4, 2020

The support I received from Flavio was absolutely phenomenal! I told all my peers that this was some of the best customer service I’ve received in and out of my decades long IT and retail career. Flavio was highly knowledgeable with both the Multi-Label Barcodes app AND our legacy Zebra label printers. He was very patient, and explained things in detail and understandable terms. I was very impressed throughout our lengthy tweaks and tests with how he understood all my descriptions of how the printed labels appeared after each test. We spent a lot of time building templates, experimenting, and adjusting templates and printer preferences. Flavio stayed with it until all three of our old Zebra printers were printing labels far better than they ever did with our old POS system! And, when I mentioned that we were a nonprofit thrift store serving our community, Flavio offered us a substantial discount off the monthly app service fee! Wow! An unsolicited discount! Thank you Flavio! Brad Melton Information & Retail Systems Manager Samaritan Community Center

Using app

20 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 29, 2020

The app itself is great! but the 5 stars is hands down for Flavio. The support on this app is phenomenal. I thought the free version by Shopify, Retail Barcode Labels, would be enough but this app allows me to do so much more. This app is a blessing if you are switching from a different pos system to shopify

Using app

Over 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 21, 2020

Looks like this app is going to be just what we need for our new inventory system. They provided great assistance when I got stuck and I look forward to using this app.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 12, 2020

Best support I've received from any Shopify app to date, hands down. The app is easy to use, the support needed has only been due to custom templates and unique-to-us tweaks. This app is absolutely essential for our shop. Support is super quick to respond, going above and beyond more than a few times now for me! Thank you so much, Flavio. Best wishes from Canada!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 30, 2020

Customer service for this app is BEYOND. Helped me with printer issues that weren't even related to the app. And then helped customize the label. Has worked flawlessly since.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 25, 2020

Great and prompt support team that solved my silly questions immediately. Very happy :) The barcode label looks great after the team helped me to customise it. I'm excited about the ability to print variants that have recently been updated as in a transfer being received. It would be good if it could add qty received in transfer as well?? I haven't used the scanning inventory function yet so I'll update the review when I do.

Using app

1 day

Total reviews

5

Average rating

5.0

5 / 5 Share

June 19, 2020

EXTREMELY pleased with the level of service provided by the developers of this app. We have needed to make modications/customizations to our labels several times over the past year, and every time we have reached out to their support team, we have received a super quick response and excellent service. The use of these labels solved a major efficiency problem we had in our day-to-day operations, and using them has saved countless hours in our day! Thank you!!

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 5, 2020

This is the app y'all need for printing labels! It's intuitive and user friendly. I asked about being able to print labels for a PO not yet received and it was added in just a few hours. I had questions about printing labels - emails were answered quickly and they even did an online session to help with settings. Fantastic customer service!

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 21, 2020

Literally the best app I've used on the App store. Zero problems so far. Super high quality labels. Needed no support. Just tinkered and have great looking labels.

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

April 30, 2020

Been having a heck of a time with our stores pos/barcode and label setup. We opted for a not so common printer that would work with inexpensive barcodes and didn't have much luck getting them set up. Emailed the app devs and asked some questions, and Flavio is always so quick to respond. We set up a time for a 1 on 1 where he wanted to help get us squared away with custom templates for our labels. Hours... Flavio was able to help us get our stupid machine to fit our barcodes! He had to really get custom to make it work, and we were so appreciate of his time! We even had some recurring issues the next day and he hopped on again and remotely worked with us. Not at all surprised at the perfect 5.0 star review, well worth it!

Using app

10 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 30, 2020

This app will save you a ton of time over the free apps available - worth every penny. And then the CUSTOMER SERVICE. WOWZA. It is amazingly quick, knowledgeable and helpful! Thanks!

Using app

Almost 3 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 6, 2020

This app is great! and the customer service is ...EXCELLENT :D Flavio helped me even on the NEW YEAR’S DAY!!! Thank you SO much. I would like to give 10 stars if I could :)

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 8, 2019

I would like to thank the entire support team MULTI LABEL BRACODES, especially Flavio, attendance 1000%. Quick , simple and direct service , super recommend

Using app

About 10 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 18, 2019

Ottima app, molto intuitiva e semplice. Rispecchia pienamente tutte le nostre aspettative. Assistenza professionale, disponibile e molto efferente. Grazie di tutto !!!

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 8, 2019

Finally, someone wrote a label app that actually has some functionality. I like that it works with any printer, any label, upc and qr codes on the same label, you can have multiple saved custom labels at the same time. truely they put some thought into this app, great job, highly recommended Update 08/08/2019 Wow, this app is amazing, I was making nice labels, then the developer reached out to see if he could help, he remoted in on my machine and tought me some tricks, not my labels are venen better and profesional looking Thanks

Using app

4 months

Total reviews

22

Average rating

4.8

5 / 5 Share

July 29, 2019

Excellent customer service and product. This had a couple bugs to begin, but their customer support rep helped resolve it immediately. Compared to the free stuff on the market this is well worth the purchase. Don't waste time with the free junk.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 14, 2019

Support was amazingly quick and responsive. We were trying to adjust the layout of our label, and Flavio stuck with us for quite a while, back and forth by email, until we sorted it out.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 17, 2019

Amazing app that I cannot highly enough recommend! The customer support is great, very helpful and quick with answering any of my questions! I got an email back within 15 minutes and Flávio (one of the customer reps) called me the following day to better assist me. I tried the free app, and it is nothing compared to this app!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0