Ottika Group review for Inventory Sync, Multi store TP

Recently we installed your app to sync inventory between two stores. We have two stores; a retail and wholesale. When we first installed the app we made our retail store the source and the wholesale store the destination. However, we decided to delete the app from both stores within 2 minutes of linking the stores. After installing the app to sync inventory between our retail and wholesale stores, we uninstalled it from both stores within minutes. Despite this, app immediately initiated a two-way sync, corrupting data across both stores. Inventory was pushed back and forth between the source and destination. Product collections were removed from being visible online. Destination store banners were appearing on source products. Duplicate collections were created. Product tags were altered. And most critically, the templates we had painstakingly built in our theme editor were permanently deleted and overtop of that the content on our pages was overridden, so there was no way for us to even recover or rebuild the pages, templates, and content. This app even affected our backup websites. This experience has been unacceptable. We installed app with the clear expectation that it would simplify and streamline our workflow. Instead, it created significant disruptions and forced us to spend considerable time and resources undoing the damage it caused. What should have been a straightforward installation turned into a highly disruptive ordeal for our business. The scope of the issues went far beyond what could reasonably be expected from an app of this kind. Some of the damage; such as permanently deleted templates, pages, and content, was irreversible and has left lasting impacts on our stores. These are not minor inconveniences; they represent critical parts of our operations that took time and effort to build, and the fact that they were erased in minutes is unacceptable. In short, instead of adding value, this app undermined the integrity of our systems and disrupted our ability to operate effectively.