Derbyblades review for G | translate

2 / 5

Aug. 16, 2019

I used the apps for few weeks. The app has a bug with the checkout page. I wanted to get the checkout page to match the language of the site, with no success. For example, I wanted a French checkout page for a French website, and an English checkout page for the English website, but GTranslate failed to do that. I reached the support multiple times, and also spoke with the deputy CEO as well, but they failed to resolve the issue. Waiting time from the support is very high (can take weeks), and they will do everything they can in order to avoid give you support. In general, the app is failed to provide basic translation services, and the support team is totally nonfunctional. Won't use their service again. UPDATE: 1) I was using the paid version (not the free version, as mentioned in the CEO response) 2) I spoke with Rafael, the deputy CEO, and not Edvard, the CEO (sorry for the confusion).

Using app

8 days

Total reviews

1

Average rating

2.0

G | translate for Shopify
G | translate
4.7 star
1,965 reviews

Translate Shopify with GTranslate

Shopify App Store