Rating

4.7

feedback

658

Reviews

chart

#1,127

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    16%
  • Less than a month
    34%
  • Less than a year
    34%
  • More than a year
    13%

Reviews Summary

The reviews for this Shopify App highlight the exceptional customer support provided by the team, with specific mentions of helpful individuals like Vahan, Grikor, Milena, Dmitry, and Suzan. Customers appreciate the quick responses, effective solutions to problems, and the overall ease of communication with the support team. Positive feedback also includes the app's functionality, ease of use, and the successful setup for multiple languages. However, there are a few negative reviews mentioning issues with server location affecting user data, high server upgrade costs, and dissatisfaction with the support received in some cases.

Highlights

Exceptional customer support and quick responses from team members like Vahan, Grikor, Milena, Dmitry, and Suzan.
App functionality, ease of use, and successful setup for multiple languages.
Issues with server location affecting user data, high server upgrade costs, and dissatisfaction with support in some cases.

Rating Breakdown

  • 5
    88% (582 ratings)
  • 4
    5% (36 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (6 ratings)
  • 1
    4% (26 ratings)

Reviews with Text

  • 99% (652)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 20, 2026

The app is very user-friendly, and the customer service and technical support are very professional.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 7, 2026

GT is a powerful app with fantastic features. We have been using this app for years now and have been well supported right from the start. Their support team is knowledgeable and responds promptly and very professionally. I am thankful for all the assistance they have provided, with special thanks to developers Suzan and Arshak. They handled anything I've thrown at them with mastery.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 1, 2026

Great support from Susanna and Arshak! We contacted GTranslate for help implementing hreflang tags across our 9-language Shopify store with subdomain structure. Susanna and Arshak were very responsive and professional. They quickly updated our theme.liquid file and promptly addressed the adjustments we requested during our verification process. Their communication was clear and they showed great patience throughout. We appreciate their excellent technical support! Thank you, Susanna and Arshak! — Japan Heartful Store

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 27, 2026

Great support and follow up. Special thanks to Vahan!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 24, 2026

una atención excelente, solucionan los problemas de manera rápida y eficaz. Gracias a Grikor, Dmitry,Milena and Vahan

Using app

2 days

Total reviews

3

Average rating

5.0

All reviews

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