Rating

4.7

feedback

668

Reviews

chart

#1,253

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    17%
  • Less than a month
    34%
  • Less than a year
    33%
  • More than a year
    13%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users who have praised the excellent customer support provided by team members like Dmitry, Milena, Grikor, Vahan, and Suzan. Users appreciate the quick responses, helpful guidance, and efficient problem-solving skills of the support team. The app itself is described as easy to use, reliable, and effective in translating websites for international audiences. Many users have highlighted the seamless setup process and the ability to customize translations to suit their business needs. However, there are a few negative reviews that mention technical issues, server location problems affecting user data accuracy, and dissatisfaction with the support received in resolving complex issues.

Highlights

Excellent customer support and quick responses from team members like Dmitry, Milena, Grikor, Vahan, and Suzan
Ease of use and reliability of the app for translating websites
Positive feedback on the seamless setup process and customization options for translations
Negative reviews mentioning technical issues, server location problems, and dissatisfaction with support in resolving complex issues
Appreciation for the efficient problem-solving skills and helpful guidance provided by the support team

Rating Breakdown

  • 5
    89% (593 ratings)
  • 4
    5% (34 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (7 ratings)
  • 1
    4% (26 ratings)

Reviews with Text

  • 99% (663)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 13, 2026

quick and kind answer, problem has been fixed very well

Using app

--

Total reviews

1

Average rating

5.0

1 / 5 Share

March 31, 2026

Store

Kanama

Using app

Over 2 years

Total reviews

1

Average rating

1.0

5 / 5 Share

Feb. 26, 2026

Not easy to use for me who is not familiar with the creation of website but Dmitry makes it possible, thanks for the support!

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 23, 2026

MILENA helped in a super short amount of time!

Using app

10 days

Total reviews

7

Average rating

5.0

5 / 5 Share

March 12, 2026

They have been able to help get everything setup properly and we had a slow down issue but that was on us. Support has been nice and responsive. A ton better than the last app i had! Looking at you TS!

Using app

23 days

Total reviews

27

Average rating

2.6

All reviews

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