G | translate Shop Translator

Nov. 17, 2025

I do not recommend using this add-on. We have been using it for two months, and apart from technical issues, which can be resolved somehow, there is a very global problem: their servers are located in France, so if you use translation on your own subdomains hosted on their server in France, Shopify and all other services such as cookies, etc., will incorrectly determine your user's location, mostly as if they are in France, This significantly distorts the data transmitted to advertising accounts and also harms conversion rates, since the user's country is set by default according to their location, and since their server influences this and identifies it as France, you will have many abandoned checkouts and many problems with this application. Support makes it seem like they want to help, but in reality, they provide a solution that does not fix the problem at all. And if you don't understand this at all, you won't notice it, but the damage to you will be enormous.

Nov. 10, 2025

Using this app from 1.8 years when the traffic increase to 13k they told me to upgrade server to 10k$ monthly package. Now our traffic generate 3 to 5k$ in sale through g translator and average profit is 600 to 800$. How can we afford 10k$ monthly server.

March 20, 2025

Very junk plugin, not recommended. When you uninstall this plugin, it will hog your second-level domain name, showing that you did not pay. The links to the website we made before are not displayed properly. This is an act that damages the seller's interests.

Nov. 18, 2024

I asked to hide the language selector and my website, the answered the only way was to upgrade the plan. That was false since it was simply needed to add a custom line of CSS. Do not trust them, just trying to make you pay

March 5, 2024

La aplicación tiene muchos errores. Las tallas de S, M y L se traducen mal. Y las pantallas de pago (que es lo mas importante) no se traducen

Nov. 22, 2023

It literally ruined my entire code and showed: "translations missing" all over the website. It was hell. This during black friday. Their support team just asked me to uninstall the app, I told them it made things worse, that I reinstalled it to address this issue. But they ignored. Me. Stay away from this app.

Nov. 28, 2023

Horrible service from MILENA. The app doesnt allow us to translate slideshow and 1 hour of fighting she says we can do it ourself instead of helping like her other colleagues do normally. Such a pain to have to fight and loose so much time

Nov. 15, 2022

shit app, show "402 Payment Required?" shit app, show "402 Payment Required?" shit app, show "402 Payment Required?"

Nov. 14, 2022

I am trying to setup the app, but find it difficult. I dont know if I shall copy and paste the code in the text box or copy and paste {% include 'gtranslate' %} this only.

April 30, 2022

Doesn't support domain sub folder configuration and we must use sub domain so that it works. Not optimized for SEO.

March 13, 2022

Been using the app for a few months, there's a lot of bugs in this program, all the number in my site will turn into XNUMX , I've contacted the CS a few times , and sadly this problem cannot be fixed. The cs also mentioned that "We know about this issue and it's in our roadmap to change the translation logic, however due to it being a fundamental part of the current translation and text parsing algorithm, we can't give a time estimate as to when this change will take place." if your website original language is in Chinese, this bug will appear on every single page of your site and they won't be able to fix it , so avoid using this app if your site language is in Chinese.

March 9, 2022

I installed the free version, unfortunately it did not work. Tested it in 3 browsers. Uninstalled the app again. Too bad.

Feb. 3, 2022

Customer service amazing before buying the app. Later when we changed the theme and need them the most to have a perfect website launch, we are waiting 6 days (and counting...) without a solution for our website. Simple task to transfer the customization from the old theme to the new one. Unbelievable.

Dec. 7, 2023

Gtranslate are really not honnest and not skilled people. The app brought so many errors on my website, and they never helped with it, they ended up just blocking my account after maybe 3 years because I was insisting too much that they solve the issue. This is one of the worst support you can find, and the worst technology. Most reviews here are fake because they insist a lot for you to give a review when they do a small adjustment.

March 1, 2021

I wouldn't recommend this app for website translation solution We moved from WEGLOT to GTranslate for a more cost effective solution. The support at GTranslate haven't helped get either of our 2 sites over the line. Lots of Canonical issues & Href issues causing errors in search console. Their technical support just keep telling us to wait but were in no idea when this will be solved. Our traffic has dropped over 70% since moving from Weglot to GTranslate. Were hoping they will solve this other wise we will have to revert back to WEGLOT will take another few months to reindex. My opinion is to use WEGLOT until they get their app and support up to speed

Jan. 7, 2021

I tried this app FREE version and it doesn't work. The translation is completely wrong. SO it's not a free app because it works only if you pay. BYE! I said FREE version doesn't WORK. A customer can't choose this app because it's free ... it doesn't work. I trust you if a costumer pay it could work.

Dec. 6, 2020

This is the worst translate app I have ever installed! Really hard to edit translations. Not user friendly dashboard.

Sept. 15, 2020

Worst of the worst of apps. Would never recommend. Has been taking a week inserting translations that would normally take 3 hours. After correcting translations, the app automatically keeps on creating new mistakes & changing our proffesional translations. Very uncomfortable to edit anything. Working with this app means you will be discussing issues with their customer support 24/7. Never had such a bad experience before.

Sept. 10, 2020

I don't recommend this app. A lot of bugs, bad user experience. After we spent 2 days fixing the auto translation (which was super bad), the edits weren't saved.. Very bad customer support specially Ella and Angela.

May 4, 2020

I really have no idea how they get to 5 stars. The auto translation is convenient but then not everything can be translated. If you use other Shopify apps like a countdown timer or pop ups, they won't translate it. You can request their developer to program it for you, which is what I did. After 2,5 weeks, still not fixed. I gave up. I switched to langify which is a little more pricey but it gives me full control to do everything by myself, any single bit of the website can be translated. I cannot wait 3 weeks each time I change something on my website... Also the customer service seemed overwhelmed. I've even sent a PDF with screenshot to show what needs to be fixed and the customer service contact couldn't even tell me the status of it... she also didn't pass it over to the developer, so I was in touch with the developer and send it over again. Nobody tracked the progress on my issues but asked me to verify what was done, what wasnt and to tell them "to speed up the process". Is that customer "service" ?!