G | translate

April 25, 2024

The app's translations are subpar and the customer support is disappointing compared to other apps.

March 5, 2024

La aplicación tiene muchos errores. Las tallas de S, M y L se traducen mal. Y las pantallas de pago (que es lo mas importante) no se traducen

Nov. 22, 2023

It literally ruined my entire code and showed: "translations missing" all over the website. It was hell. This during black friday. Their support team just asked me to uninstall the app, I told them it made things worse, that I reinstalled it to address this issue. But they ignored. Me. Stay away from this app.

Nov. 17, 2023

ITS NOT WORKING PROPERLY YOU HAVE TO CHECK EVERYTHING BY YOURSELF AND KEEP INFORMING THEIR SERVICE FOR ISSUES. (Very slow service takes too long to find solutions if they find..) I added 4 languages to my store, paid pack of 20 Euro. I start ads but for 3 days no sales. I checked then what is going on and I saw that many places on the website were not translated.....especially CHECKOUT PAGE. Keep on checking your sites IF YOU CHOOSE this application because its not working properly. I lost a lot of money in ads because of G-translate. I send them all the issues waited for 2 days and nothing happened I am still waiting to FIX THE ISSUES. Also they don't check PC to Android view of website. For example something that is ok and is translated at PC view its not working at Android. Another crazy issue that my clients told me since its something you believe that the apps technicians could check.

Nov. 28, 2023

Horrible service from MILENA. The app doesnt allow us to translate slideshow and 1 hour of fighting she says we can do it ourself instead of helping like her other colleagues do normally. Such a pain to have to fight and loose so much time

May 31, 2023

Hay una falla con el IP adress. En todo momento te pone es. o distintos idiomas dentro del url y te inhabilita el url

April 28, 2023

If you want your website to kill your SEO ranking, install this app. We hired developers and proved they are doing damage to the website's ranking and the support agents of the chat are very unprofessional, they don't understand what they are doing. there's no point talking with them. it's better to use another app to translate pages. we won't waste any time talking with people that don't understand what they are doing. they said exactly it's okay to have multiple h1 tags per page and it's no problem for SEO. there's nothing to talk about it after that. The customer agent Elen provided ridiculous information and we had to prove how she was wrong by paid developers. Then they stopped replying to the chat. It's better to avoid an app that damages your SEO ranking and ignores your conversation when they realize they were wrong. Most stores won't even notice this if they don't investigate with paid developers.

April 9, 2023

Terrible app. Terrible support. This app can't translate subfolders like /fr/ only sub-domains are allowed... Spend 2 days chatting with support to get this answer... Will use somthing else

Nov. 28, 2022

They keep charging me even though I uninstalled the app and I have no idea how to turn it off ! The process should be simpler as small business owner do not have time to deal with this.

Nov. 15, 2022

shit app, show "402 Payment Required?" shit app, show "402 Payment Required?" shit app, show "402 Payment Required?"

Nov. 14, 2022

I am trying to setup the app, but find it difficult. I dont know if I shall copy and paste the code in the text box or copy and paste {% include 'gtranslate' %} this only.

Oct. 10, 2022

i used it in par with a template but i don't understand why it translate french words into another french words... It's really annoying...

June 25, 2022

DO NOT INSTALL THIS APP.... It screw up my whole store!! I try to figure out what is wrong since then! NO HELP WHAT SO EVER from the service!

May 19, 2022

We installed this app to try it, it didn't work, uninstalled it...and now our store website shows COMPLETELY BLANK and Shopify is contacting the developer to remove their remaining code to leave our website as it was. WHAT A DISAPPOINTMENT. Loosing sales as writing this!!

April 30, 2022

Doesn't support domain sub folder configuration and we must use sub domain so that it works. Not optimized for SEO.

March 21, 2022

Es increible llevo 15 días con el plan de pago para lograr obtener las SSL y cada día dicen que el problema es uno distinto. Lo modificamos y sigue sin funcionar, La peor atención al cliente que me he encontrado de todas las Apps de Shopify

March 13, 2022

Been using the app for a few months, there's a lot of bugs in this program, all the number in my site will turn into XNUMX , I've contacted the CS a few times , and sadly this problem cannot be fixed. The cs also mentioned that "We know about this issue and it's in our roadmap to change the translation logic, however due to it being a fundamental part of the current translation and text parsing algorithm, we can't give a time estimate as to when this change will take place." if your website original language is in Chinese, this bug will appear on every single page of your site and they won't be able to fix it , so avoid using this app if your site language is in Chinese.

March 9, 2022

I installed the free version, unfortunately it did not work. Tested it in 3 browsers. Uninstalled the app again. Too bad.

Feb. 3, 2022

Customer service amazing before buying the app. Later when we changed the theme and need them the most to have a perfect website launch, we are waiting 6 days (and counting...) without a solution for our website. Simple task to transfer the customization from the old theme to the new one. Unbelievable.

Dec. 7, 2023

Gtranslate are really not honnest and not skilled people. The app brought so many errors on my website, and they never helped with it, they ended up just blocking my account after maybe 3 years because I was insisting too much that they solve the issue. This is one of the worst support you can find, and the worst technology. Most reviews here are fake because they insist a lot for you to give a review when they do a small adjustment.