Tote Addicts review for G | translate

July 30, 2021

I used this App for about 2 months. The customer Service are very slow and take all the time to answer questions. Application is really bad, the widget did not stop bugging. Flags appearing by itself. The language selector is not easy to integrate, specially on Tablets. They start accusing Shopify Theme. They almost made me spend a lot money on a experts for their own language selector. I have lost time by asking community help, a developper on the community came to confirm what Shopify finally told me. It was the App issues. The selector was stuck on the next section of the page on cellphone view. And instead of scrolling down, I end it up with a selection which was hiding the selector by itself. And at the end no languages could be selected anymore from the language selector. It was taking time to switch from a language to an other. To top of it. I ended up with all the texts on my website flashing back and forth from English to French once I decided to remove the app. And guess what? The customer service was denying their responsibility in this matter while I have a video of it, video that wish would have liked to share with you on this review, but Shopify does not allow me because no attachment field provided.