All reviews

Rating Breakdown

  • 5
    81% (21 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    8% (2 ratings)
  • 1
    12% (3 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 2, 2024

Very good app. Support was very helpful getting me started. It's also fairly easy to list products to Etsy.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

May 27, 2024

I have recently been using this app for the past week in comparison with other apps that do the same as the support team has been able to get into contact with me within 24 hours. Donatas has been able to fix some of my syncing problems as I was fairly new to the Shopify and Etsy order cross-over. Once, the syncing problem was fixed, I received my first order with the new connection and it routed perfectly showing I got an order on Etsy with the Shopify notification. I would give 10 stars if I could cause Donatas has been very helpful to me and I have also been able to give feedback to help improve the app. Definitely recommend this app.

Using app

11 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

May 9, 2024

exactly what I was looking for

Using app

11 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 8, 2024

I have been using Multiorders Marketplace Sync for a few weeks now and im extremely satisfied. Connecting marketplace is simple, everything is pretty intuitive. But if you still need help - they have an amazing customer support agents. This app is just way better than the other ones I tried. Sincerely yours, - Munya

Store

Munya

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 8, 2024

Ive tried another two apps to sync Shopify products with marketplaces, and it completely wasted my time. But Multiorders Marketplace sync hands down is the BEST. Easy to use and understand, easy to edit products, and the sync just works. The Catalog View is a masterpiece. I can actually see a central view of all my products, where it has been listed, what is the price on each channel and whats the remaining quality. Whoever thought this through is very smart, hands down.

Store

Diere

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 16, 2024

We have been using Multiorder for about a year now to sync inventory over multiple market places and for the inventory bundle function to help manage individual sku lines. We also use it to push the daily courier tracking details to our sales channels saving us a lot of time. Although we use it for a few functions, the app looks to have much more functionality than we currently use that we may explore in future. Any queries we have are responded to within 24 hours. For the price i think this is a very good app. Keep up the good work.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

April 10, 2024

The app has been really good so far. Super quick replies from support too

Using app

15 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 8, 2024

I was a bit lost at first how to use the app, I struggled with mapping my Etsy products, but Donatas is a smooth operator. He helped me to figure everything out!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 5, 2024

Amazing job guys. Keep it up!

Store

Brilli

Using app

16 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 28, 2024

Before Multiorders, it was challenging to manage my Shopify, Etsy and Ebay stores as I had to double-check Google Sheets to maintain accurate stock levels. Now, Multiorders syncs all stock levels, saving me hours. The only potential improvement is the availability of support, as I’ve noticed they operate in European time.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2024

App is great. Looking forward to more integrations like Walmart.

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 28, 2024

We use Multiorders to centralize orders and data as well to stock syncing across different platforms, which it does perfectly and on real time. While the interface isn't the most intuitive and dashboard/reports lack some important views for us, I understand that they are currently working on improving those so happy I'm to wait it out. All in all, I can recommend it for the use mentioned above.

Using app

2 months

Total reviews

6

Average rating

5.0

2 / 5 Share

June 21, 2023

If this actually worked then it would be great. Single Shopify and multiple Etsy shops looks ok but orders take over seven hours to update. More issues start happening when you've got multiple Shopify stores. Support is only so-so. Definitely not in US so there's hours lag time if you're working in the afternoon. They rely on one of those chat things so tiny typing and no differentiation between issues. App developer apologizes a lot.

Using app

About 10 hours

Total reviews

21

Average rating

3.2

2 / 5 Share

June 15, 2023

If this software worked 100% all of the time it would be amazing. Unfortunately it is buggy and keeps crashing when I am adding Purchase orders. To spend an hour adding products painstakingly one at a time because there is no multi select option and then to have the form fail on saving and there be nothing there is tragic. Time to look for an alternative since I have gone into the £79 sub, if I have to pay that it has to work 100% all of the time.

Using app

About 1 month

Total reviews

2

Average rating

3.5

1 / 5 Share

Jan. 2, 2023

Shockingly bad. Random disconnects, orders not passed to Amazon for MCF, MCF inventory set to zero in eBay and Shopify, tracking not passed from Amazon MCF to eBay. Basically performing none of the essential functions reliably and costing sales and impacting shipping time metrics in the process.

Store

Terske

Using app

8 months

Total reviews

3

Average rating

1.7

1 / 5 Share

April 25, 2023

⚠️Shocking customer service by Donatas!⚠️ He uploaded an incorrect .csv file and made all of our shop inventory across multiple channels 0! This affected our sales as everything was showing as out of stock. Luckily we had a recent copy of the inventory quantity so our staff stayed behind working hours to manually update the inventory for hundreds of products, as the integration sync can take up to a day to fully sync for bulk orders. Had we not had the inventory report, it means you have to manually count all your stock again… and we have hundreds of thousands… Donatas gave a vague apology trying to blame us, then started ignoring all of our messages. Customer service was good in the past when Marius (the developer) actually cared for this business. I have been a long time customer for years… seriously disappointed!

Using app

Almost 4 years

Total reviews

5

Average rating

4.2

5 / 5 Share

Aug. 9, 2022

We use Multiorders for Shopify, ebay, Amazon and etsy platforms. It does everything we want it to do and with the promise of more with new features. Support is always on hand to help with guidance or fixing the odd issue. Compared to other sit's great value fo rmoney.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

July 4, 2022

We've been using Multiorders for about a year and a half already. I cannot imagine my business without them. It is a great software you can use in many different ways and adapt to the individual business needs. The core of our business is selling Custom made-to-order items across Etsy, Amazon, and on our own Shopify website. We needed an app that integrates with all these marketplaces, but not only for the inventory and orders tracking, but mostly for all our team members to have one united system to work in. Multiorders is a complex solution that has a lot of features and it is not possible to mention them all, but I will try to summarize only those that make them stand out from the other apps for my business. PROs: ✔ On top of all world famous integrations, it integrates also with Etsy ✔ Have an extremely easy to use interface. The menus and sections are simple, efficient and built with logic. I was able to teach my team of 20 people how to work with Multiorders after all the settings I initially made, in less than 10 days after the installation. This is the amount of time it took me to acknowledge the software, understand its logic, make my own structure, apply it to my business needs and show it to the staff. ✔ Their dream team support is online and responds quickly. ✔ Unlimited filtering options and download data are available across all your shops thanks to the fact that these guys have build the app with Logic. There isn't something you cannot filter and make your own selection, and receive the exact information you need. I very recently needed a specific data sheet format for Facebook Ads and in about minutes I was able to download exactly what I needed. ✔ You can adapt the software into one system in which all the departments work simultaneously. For example, when our Customer support team is being asked by a customer when they expect their order to ship, we have the very exact status of the order written in the app thanks to the "Tag" and "Status" features in Multiorders. Each department can add a whole log of information to each order and it stays there. This really helps with the aftersales support to our customers. The system doesn't update Live when two people are making notes in it though, but this has never brought us any issues ✔ You can update your whole inventory across all your shops with just an upload file ✔ Could be used to track staff's performance via the "Tag" system CONs: Not many I can think of. There are a few things that I keep asking about, but to give an unbiased opinion - it is not the apps fault. It is mainly with the 3rd party apps they integrate for shipping purposes and the data they provide. For example, we buy USPS labels for shipping within the USA through Multiorders and American companies are not obliged to provide you with a VAT invoice for the spending, so they don't. On the other hand, with us being in Europe, the local government requires us to prove this spending with an invoice. It is a mismatch between the different country requirements.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 7, 2022

Amazing experience. We have 2 shopify stores and 2 amazon stores, so this app makes it extremely simple to fulfill all the orders from a single dashboard. The onboaring process was fairly easy, as they have extensive knowledge base with videos for every article. I have never used and order management tool before, but Gieddrius from customer support was extremely helpful and made experience even better. Overall, from multiple apps that we researched Multiorders seemed the best for the price. They did not disappoint.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 23, 2022

Great app very useful and the cheapest on the market. Could do with some tweaks but overall it does most of what I need it for.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello, we are happy to hear that we are a fit for your business and we hope that moving ahead our future updates will be of benefit as well.