Rating
4.2
feedback
5
chart
#3,951
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
40%
-
Less than a day
0%
-
Less than a month
40%
-
Less than a year
0%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify app are overwhelmingly positive, with users praising its ease of use and effectiveness in managing different prices between their POS and online store. The setup process is described as straightforward, and the app runs smoothly in day-to-day use. Users appreciate the responsive and helpful support team, who have been quick to address any queries or issues. However, there is one negative review highlighting a lack of response from the company's support team, leading to frustration and consideration of canceling the app.
Highlights
All reviews
Aug. 26, 2025
We’ve been using this app for about a month and it works exactly as expected. It makes it really easy to manage different prices between our POS and online store without any extra hassle. Setup was straightforward, and everything runs smoothly in day-to-day use. The support team has also been great—quick to respond and very helpful whenever we had questions. Overall, it does the job well and gives us peace of mind knowing pricing is handled properly.
Thank you so much! We really appreciate your review as well as your feedback you've shared privately -- it helps us shape the direction of the app
Aug. 23, 2025
We are happy we found the Multiprice app: not only is it easy to use, but support is always super responsive and helpful. Thank you so much, we’ve been looking for a solution like this for years. We highly recommend this app to anyone looking to have different pricing for POS vs. online store.
Thank you so much -- this made our day :)
Aug. 23, 2025
Very easy to use, haven't experienced any issues with setting up custom pricing by sales channel. I raised a couple of questions regarding implementation - got prompt & comprehensive responses from the founder himself.
Glad to hear you've been happy with the app!
July 25, 2025
Testing on our dev store. installed app and was up and running 10 minutes. Emailed support some questions specific to our store and bulk updates. Minh responding promptly with help and explanations why the app works the way it does, even made an over night update so its more end user friendly. Early days but looking forward to removing duplicate SKUs from our inventory.
July 17, 2025
Emailed the company twice on 2 occasions over the last 3 days - still waiting on a response to a query regarding the app - not a good start and seriously considering cancelling the app if the response is this poor
We sincerely apologize for the delay in responding to your email — and for not addressing this sooner here. This isn’t the level of support we want to provide, and we’ve since made improvements to ensure faster replies. Thank you for your feedback — it helps us do better!
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