Multiship

Oct. 30, 2023

Tim was awesome and helped me integrate this app with our theme. Thanks Tim!! We are very excited to have this app right before the Holidays begin.

March 13, 2023

Update: The app support reached out and has now resolved the issue. I've been trying for over a month now to get a simple issue resolved with duplicate email notifications being sent to customers. I got a response in the beginning telling me the issue was resolved, when in fact it was done. Any correspondence after that was completely ignored by the support team.

Dec. 13, 2022

Excellent features and wonderful customer service! I was most certainly intimidated by the coding process and did not feel comfortable making these internal changes myself, but the customer service representatives took all of the weight off of my shoulders and did all of the intricate coding on their end. They were very helpful, and even uploaded a screen-recording video to ensure that the features were to our liking. Very grateful for Multiship and their responsive customer service team!

Dec. 7, 2022

OMG! Everything in the reviews is true. The customer support team for this app goes above and beyond to be sure everything is working the way you expect. The app saves us a ton of time in manual entry of orders. Would definitely reccomend!

Dec. 4, 2022

This app is great for customers that place orders and want them shipped individually to each recipient. My only complaint is that when I have a large corporate order, I can't create and invoice in Shopify using this tool. So then I am forced to go in on the storefront end and enter each address manually from the business' excel sheet. VERY time consuming. It helps but it also didn't solve all of my problems. I hope they find out a way to integrate everything so this feature is available in the future. It would be a great help!

April 15, 2019

This app downloaded in about a minute. I actually went to my website and placed an order to 2 different addresses so I could experience what the customer will experience. It worked very fluid. I had concerns on how it would import into my shipping program. It separated the 2 orders (allowing us to include the packing slip for each address) and also kept the gift message I used on both orders. Just what I was looking for in features. I requested 1 minor edit that had to be done by the developer and that was enlarging the font size. He did it the very next morning as my request was sent late the night before.

May 14, 2020

I have been using Multiship by Pix app with my Shopify store for awhile now and I have not been disappointed. I am a very small business, and the staff have always been considerate of my questions/concerns. The customer service is great and the response time terrific, which is very important when your business is online, and you need a quick follow up. Recently, I communicated via email, with Kevin, and he promptly identified and addressed the issue, while explaining what was causing the problem. He added a snippet of code to my website, so when customers wish to use multiship addresses, the process is streamlined and customer friendly, and it separates the orders properly, so I can print the shipping labels for each different address. He even followed up to make sure everything was working properly, before closing the books on another satisfied customer! My customers, report this is a easy feature to use when placing their orders and have overall been pleased with the experience. Thanks so much Kevin and MultiShip Team - You are appreciated, Lisa

Aug. 9, 2018

Great product. Was the only Multi-Shipping app we could find on the market place. Exactly what we needed. Tech team was responsive by email and helped get the code properly added. Thanks guys!

Dec. 7, 2017

Outstanding customer support. I have very little experience with code and installing apps. Very responsive addressing our concerns. Looking forward to extra sales during Christmas season. We are thrilled that our free shipping threshold is based per destination and not the total amount of the ticket. Will update the review in a few weeks but very optimistic!

Dec. 5, 2017

The Apps By Pix team creates great apps and is wonderful to work! They are our go-to developer.

Nov. 15, 2017

Great app and great tech support. They took care of the install, even setup a mock preview of my store to test it out before it was live. Had a few tiny design elements i wanted to change and even though everything is mostly done via email it they got back to me each time very quickly and couldnt have been nicer or better about taking care of my issues. I highly recommend them, the only app to send products from one order to several different locations.

Oct. 11, 2017

i am not only really excited about this app, and think it is probably the best one anyone could have going into the holidays.. The app seems to work flawlessly so far. The best thing is their service, Zac had it installed and running very quickly, and not only that, he followed up and went way above and beyond. Seriously, you probably want this for your site. One step closer to getting to that Amazon quality checkout :) Like we all want. Thank you Zac!

Oct. 3, 2017

This app works just as described, the order flow up to fulfillment is flawless, including order statuses at creation - in the event your store needs to wait for payment confirmation (ie pending) before fulfilling orders. Each sub-order created by Multiship also reference the initial order in the Tags section, so handling returns and cancellation is easily manageable. For those of us who use a third party fulfillment app such as ShipStation, it will integrate without a glitch, including shipping types and order notes. Customer service is top notch, ie timely response and very helpful! If you are looking to have custom messages for each items shipped to different addresses within the same order, I would recommend GiftShip from the same developer, it has the same features as this app with the addition of custom messages that corporate customers will enjoy.