All reviews

Rating Breakdown

  • 5
    89% (24 ratings)
  • 4
    4% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    7% (2 ratings)
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5 / 5 Share

Oct. 4, 2017

This app is exactly what I have been looking for over the past year! I am thrilled with the functionality. I have no doubt this will help boost sales and ease my buyers overall shopping experience. The customer & support service is amazing! By far, Zac is one of the best and most responsive customer support techs I have encountered. I would without hesitation recommend this app.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 3, 2017

This app works just as described, the order flow up to fulfillment is flawless, including order statuses at creation - in the event your store needs to wait for payment confirmation (ie pending) before fulfilling orders. Each sub-order created by Multiship also reference the initial order in the Tags section, so handling returns and cancellation is easily manageable. For those of us who use a third party fulfillment app such as ShipStation, it will integrate without a glitch, including shipping types and order notes. Customer service is top notch, ie timely response and very helpful! If you are looking to have custom messages for each items shipped to different addresses within the same order, I would recommend GiftShip from the same developer, it has the same features as this app with the addition of custom messages that corporate customers will enjoy.

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2017

Excellent customer service and wonderful app! My customers love this feature and it integrates into the shopping cart perfectly.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2017

This application works great so far. The most important part for me has been the fast and friendly customer service provided by Zac. He goes above and beyond to help. Multiship is absolutely worth at least the free trial, and you will likely decide to keep it like I did.

Using app

3 months

Total reviews

1

Average rating

5.0