All reviews

Rating Breakdown

  • 5
    96% (317 ratings)
  • 4
    3% (11 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 2, 2024

Fast response and really helpful !

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

We're delighted to hear that you received a fast response and found our support team really helpful! Providing timely assistance is a priority for us, and we're glad we could assist you effectively. If you have any more questions or need further assistance in the future, please feel free to reach out. We're here to help, and thank you for choosing MultiVariants!

5 / 5 Share

March 22, 2024

Great service!!! Good asssitance in minutes.

Using app

About 11 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your feedback on the MultiVariants - Bulk Order app! We're delighted to hear that you had a positive experience with our service. It's great to know that you received prompt assistance within minutes. Providing timely and helpful support is a top priority for us, and we're glad that we could assist you efficiently. If you have any more comments or questions in the future, please feel free to reach out. We're here to assist you with any further inquiries you may have. Thank you for choosing MultiVariants - Bulk Order app!

5 / 5 Share

March 21, 2024

Great APP! I had a small issue and they fixed it within minutes. They have great customer service!

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback! We're thrilled to hear that you had a positive experience with the MultiVariants - Bulk Order app. It's fantastic to know that our customer service team was able to promptly resolve your issue within minutes. We strive to provide excellent support to our users, and we're glad that it made a difference for you. If you have any more comments or questions in the future, please feel free to reach out. We're here to assist you with any further inquiries you may have. Thank you for choosing MultiVariants for your B2B store!

5 / 5 Share

March 21, 2024

I've been using this app for a while now, and I must say, their customer support is simply exceptional. Whenever I've had an issue or a question, they've been incredibly responsive and helpful, going above and beyond to ensure my satisfaction. It's rare to find such dedicated support in today's market, and it's truly a testament to the quality of this app and the team behind it. Highly recommend!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your continued support and feedback! We're thrilled to hear that you've been enjoying your experience with the MultiVariants - Bulk Order app. It's fantastic to know that our customer support team has consistently provided exceptional service, being responsive, helpful, and going above and beyond to ensure your satisfaction. We take great pride in delivering dedicated support to our merchants, and we're delighted that it has made a positive impact on your experience. Your recommendation means a lot to us, and we're grateful for your trust in our app and team. If you ever have more questions or need further assistance, please don't hesitate to reach out. We're here to help!

5 / 5 Share

March 19, 2024

This is the best app if you need a quick way for customers to be able to order a variety of variants in one simple solution. They are always available to help with any style changes or questions, and their customer service is top notch! Definitely worth it, and it fits seamlessly into any theme!

Using app

Over 2 years

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for your glowing review! We're thrilled to hear that you find the MultiVariants - Bulk Order app to be the best solution for quick and simple ordering of a variety of variants. We're delighted that you've had a positive experience with our customer service team and that they've been able to assist you with style changes and any questions you may have had. Your feedback is greatly appreciated, and we're pleased that the app fits seamlessly into your theme. If you have any more comments or questions in the future, please feel free to reach out with our 24/7 Live chat. We're here to assist you with any further inquiries you may have. Thank you for choosing the MultiVariants - Bulk Order app!

5 / 5 Share

March 18, 2024

The customer support is very good. They fixed the issue in no time. Highly recommend!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

We're thrilled to hear that you found our customer support very good and that we were able to fix the issue for you quickly. Your recommendation means a lot to us! If you ever have more questions or need further assistance, please don't hesitate to reach out. We're here to help, and thank you for choosing MultiVariants!

5 / 5 Share

March 16, 2024

We started using this app for selling fractional quantities for fabric, and it's solved a major headache we've had since we opened our store back in 2019. It would be great if Shopify were to support fractional quantities natively, but this gets us close enough. The setup was a little confusing, but the support was truly amazing. I used the online chat to get my questions answered and they were terrific. Timely and very helpful for getting us set up and running. Don't hesitate to reach out if you have questions, they are extremely helpful and friendly.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear that MultiVariants has solved a major headache for your fabric store by allowing you to sell fractional quantities! We understand that the setup process of a system for the first time can sometimes be confusing, but we're glad to hear that our support team was able to assist you effectively. Providing timely and helpful support is a top priority for us, and we're delighted to know that you found our team terrific. If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help and ensure your continued success with MultiVariants. Thank you for choosing our app, and we appreciate your kind words!

5 / 5 Share

March 16, 2024

gives a lot of flexibility. I only wish they had a user document or web pages to detail all the features.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

We're glad to hear that you find MultiVariants flexible for your needs! Your feedback about having user documentation or web pages detailing all the features is already available. We have detailed documentation and video tutorials for everything you need to know about the app. here is the link to the help docs: https://multivariants.com/docs/shopify-bulk-order/ and video tutorials: https://www.youtube.com/@MultiVariants And we continuously keep updating our documentation to provide comprehensive guidance to our merchants. However, if you need documentation on a specific topic that you don't see in the list, let us know. We will create it for you. In the meantime, if you have any questions about specific features or need assistance with anything, please don't hesitate to reach out to our support team. We're here to help! Thank you for choosing MultiVariants, and we appreciate your feedback!

5 / 5 Share

March 14, 2024

Great and prompt customer support!

Store

Alucon

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We're delighted to hear that you had a great experience with the customer support team of the MultiVariants - Bulk Order app, and that they were prompt in assisting you. If you have any more comments or questions in the future, please feel free to reach out. We're here to assist you with any further inquiries you may have. Thank you for choosing the MultiVariants - Bulk Order app!

5 / 5 Share

March 13, 2024

A very good job always available to help you

Store

macseis

Using app

6 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your feedback! We're delighted to hear that you're satisfied with the service provided by the MultiVariants - Bulk Order app team, and that we've been able to assist you whenever you need help. If you have any more comments or questions in the future, please feel free to reach out. We're here to assist you with any further inquiries you may have. Thank you for choosing the MultiVariants - Bulk Order app!

5 / 5 Share

Feb. 28, 2024

The app is easy to configure and has a great visual on the front end of the site. If we ever get stuck or want to change anything, the apps developers are quickly on hand to assist.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2024

Super helpful staff, great functionality and a great tool for big basket selling.

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 22, 2024

weil die Hilfe sofort reagiert und die perfekte Lösung finden

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2024

VERY HELPFUL AND QUICK SUPPORT!!

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear that you found our support very helpful and quick! Providing timely assistance is a top priority for us. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help, and thank you for choosing MultiVariants!

5 / 5 Share

Feb. 19, 2024

Works great! Very helpful support.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

We're delighted to hear that MultiVariants is working great for you! It's fantastic to know that you find our support team very helpful. If you ever have more questions or need further assistance, please feel free to reach out. We're here to ensure your continued success with MultiVariants. Thank you for choosing our app!

5 / 5 Share

Feb. 8, 2024

the customer service is amazing they help me

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your feedback on the MultiVariants - Bulk Order app! We're thrilled to hear that you had an amazing experience with our customer service team. If you have any more comments or questions in the future, please feel free to reach out. We're here to assist you with any further inquiries you may have. Thank you for choosing our app!

5 / 5 Share

Feb. 6, 2024

I don't usually gush over software, but this was the app I needed and the customer service was phenomenal! For days I've looked for an app that did what I needed: to create quantity multiples of an item (by the dozen), but track my inventory by individual items. I tried another app - it didn't work - and was almost about to give up when I installed MV. I went through two videos to figure out exactly what I needed to do, and it worked as advertised, but some aesthetics needed a couple of tweaks. I couldn't figure out how to do them, so I got onto their Chat, uploaded a couple of screenshots/snips of what I wanted removed or changed, and within minutes it was done! I felt a little odd having to go on two times - I am a techy and usually can figure these things out on my own - but both the agents I chatted with (Zaina was the 2nd) were awesome. (The first was a simple error on my part: all of my Tags are capitalized, but I had put them in as lowercase in MV - my bad). Even though I need to pay for their higher plan for everything I wanted, it costs less than the higher-level website theme. Very satisfied with this app! Thanks!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear that MultiVariants has been the app you needed and that you've had a phenomenal experience with our customer service! It's fantastic that you were able to find a solution to your specific needs after trying various options. We understand that sometimes minor tweaks are necessary to perfect the aesthetics, and we're glad our support team was able to assist you promptly. Don't hesitate to reach out whenever you need assistance - we're here to help! Your satisfaction is our priority, and we're delighted that MultiVariants has met your expectations. If you have any more questions or need further assistance in the future, please don't hesitate to contact us. Thank you for choosing our app!

5 / 5 Share

Feb. 3, 2024

Have only had it for a week but so far it does everything we need and the support team have been helpful

Using app

7 days

Total reviews

4

Average rating

4.8

Developer Reply

We're glad to hear that MultiVariants has been meeting your needs in just one week! It's fantastic to know that our support team has been helpful in assisting you. If you ever have more questions or if there's anything else we can help you with, feel free to reach out. We appreciate your feedback, and thank you for choosing the MultiVariants - bulk order app!

5 / 5 Share

Feb. 1, 2024

Just started using this app for a week or so but the app fulfills what I need for my store. I have zero experience but the support team is superb and provides easy to understand solutions and guidance. Very happy and very satisfied.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

We're delighted to hear that MultiVariants is fulfilling your needs for your store! It's great that you find the app helpful, especially as someone with zero experience. We're thrilled that our support team has been able to assist you effectively, providing easy-to-understand solutions and guidance. If you ever have more questions, need further assistance, or have any feedback to share, please don't hesitate to reach out. We're here to ensure your continued satisfaction with MultiVariants. Thank you for choosing MultiVariants!

5 / 5 Share

Jan. 31, 2024

Beste App, bester Support ! Viyana, you are the best !

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the wonderful feedback! We're thrilled to hear that you consider MultiVariants the best app and that Viyana provided excellent support. If you have any more questions or if there's anything else we can assist you with, feel free to reach out. Thank you for choosing MultiVariants!