All reviews

Rating Breakdown

  • 5
    96% (318 ratings)
  • 4
    3% (11 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 17, 2023

Very helpful and quick assistance! The representative was patient and kind even though I was asking confusing questions. Appreciate your help!

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We're thrilled to hear that our support team provided you with helpful and quick assistance. Patience and kindness are essential qualities in good customer service, and we're glad that our representative exhibited those qualities while addressing your questions, even if they were a bit confusing. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help you, and we appreciate your business. Thank you for choosing our app and for your kind words!

5 / 5 Share

Aug. 16, 2023

the app works great once you wrap your head around it and the support team are always on hand to help with anything no matter how big or small

Using app

3 months

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for your review of the MultiVariants - Bulk Order app! We're delighted to hear that the app works great for you once you've got the hang of it. We're also pleased that our support team has been there for you, whether it's for big or small questions or issues. Providing excellent customer support is important to us, and we're glad we could assist you effectively. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help you make the most out of our app. Thank you for choosing our app and for your positive feedback!

4 / 5 Share

Aug. 11, 2023

Very good support - fixed my store for me. Only issue I have is having to set price for each individual variant is a bit of a eyesore.

Using app

About 1 hour

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your feedback on the MultiVariants - Bulk Order app! We're pleased to hear that our support team was able to assist you in fixing your store. We understand that setting prices for each individual variant can be a bit cumbersome. Hope you understand, that we are using Shopify default variants and pricing to keep the inventory tracking sync with your store and other systems. For this reason, you have to add/edit your pricing for variants from Shopify. Thank you for your feedback on this, in the future, we will try to improve this as well. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help you. Thank you for choosing our app and for your feedback!

5 / 5 Share

Aug. 9, 2023

Excellent and fast customer support. Helped fix a conflict with my theme in no time. The minimum purchase add on is what I was looking for. Great app! Great customer service!

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review regarding the MultiVariants - Bulk Order App. we are thrilled that you had a fantastic experience with our tech support team. It's lovely to know that they swiftly resolved the theme conflict for you. We were also delighted that the minimum purchase add-on was precisely what you needed. Your feedback about our app and customer service is greatly appreciated. Please don't hesitate to reach out if you need further assistance or have more to share. We're here to provide you with assistance 24/7.

5 / 5 Share

Aug. 4, 2023

Works great. Much smoother checkout process for our bakery. Customers often mix and match items and this gives them the ability to add multiple different items to their cart while not leaving the product page. I have had minor issues with theme updates and Shopify updates, but their support is very responsive and it is normally fixed in just a few hours.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review of the MultiVariants - Bulk Order app! We're thrilled to hear that our app has improved the checkout process for your bakery and allowed customers to easily mix and match items. We're glad that our support team has been responsive and quick to address any minor issues you've encountered with theme updates and Shopify updates. Providing timely support is important to us, and we're glad we could assist you effectively. If you have any more questions or need further assistance, please don't hesitate to reach out. We're always here to help you. Thank you for choosing our app and for your positive feedback!

5 / 5 Share

Aug. 3, 2023

it‘s a very useful app that can deal with my wholesale requirement. also they provide a very professipnal service. high recommend!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your positive review of the MultiVariants - Bulk Order app! We're glad to hear that our app has been very useful in meeting your wholesale requirements. It's wonderful to know that you found our service to be very professional. We strive to provide excellent customer service to our users. Thank you for recommending our app. If you have any more questions or need assistance, please don't hesitate to reach out. We're always here to help you. Thank you for choosing our app and for your recommendation!

5 / 5 Share

Aug. 1, 2023

Absolute banger Customer Service, 24/7 they are able to help me make adjustments and answer just about any questions

Store

CELED

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words regarding the MultiVariants - Bulk Order App. We're thrilled to hear that you're pleased with our customer service. Being available 24/7 to assist with quick adjustments and answer all client queries is our priority, and we're glad that we've been able to address your business needs effectively. Thank you for choosing our service, and we're grateful for the opportunity to assist you! If you have any further questions or need any additional help, please don't hesitate to reach out. We're here to support you every step of the way.

5 / 5 Share

July 27, 2023

Great app and quick support to fix minor bugs, does exactly what I need it to and would recommend for your store.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review of the MultiVariants - Bulk Order app! We're thrilled to hear that you find our app great and that it perfectly fulfills your needs. We're glad that our support team was able to quickly fix any minor issues you encountered. We strive to provide timely and effective support. Thank you for recommending MultiVariants to others. Please don't hesitate to reach out if you have any further questions or need assistance. We're here to help you make the most out of our app. Thank you for choosing our app and for your positive feedback!

5 / 5 Share

July 20, 2023

The staff is very friendly, they helped me everything i ask for assistance not only on this product, but also a general issues too.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words! We're delighted to hear that our support team has been very friendly and helpful in assisting you with everything you've asked for, both related to our app and other general issues. Providing excellent customer service is important to us, and we're glad that our team was able to go above and beyond to support you. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're always here to help you. Thank you for choosing our app and for your positive feedback!

5 / 5 Share

July 20, 2023

The app is exactly what I needed. It help me to display multi-variants in my website. The technical team is quick and friendly.

Store

linzora

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review of the MultiVariants - Bulk Order app! We're thrilled to hear that our app is exactly what you need and that it has helped you to display multiple variants on your website for simplifying the order process. We're glad that our technical team provided quick and friendly assistance. Providing excellent customer service is important to us, and we're delighted that our team was able to meet your expectations. If you have any further questions or need ongoing support, please don't hesitate to reach out. We're here to help you make the most out of our app. Thank you for choosing our app and for your positive feedback!

5 / 5 Share

July 19, 2023

Answered my questions right away, was a massive help. I had an issue with the tags not working with specific products, they fixed it. They also adjusted one of my theme settings to better suit my needs. 15/10 customer service.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your amazing feedback! We're thrilled to hear that our customer service team was able to assist you promptly and provide help in resolving the issues you encountered. It's great to know that our team was able to help you with applying the app to specific products by using product tags and adjusted your theme settings to better suit your needs. We always aim to go the extra mile to ensure our users have a seamless experience. Thank you for rating our customer service 15/10! Your satisfaction is our priority, and we're here to assist you whenever you need support. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing our app and for your positive review!

5 / 5 Share

July 13, 2023

We were looking for a bulk ordering app that could support our products and came across this app. At first, it was hard to figure out how to configure the app. However, with kind and quick support from the tech team. We were able to customize the app to look exactly like how we wanted.

Using app

28 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your experience with the MultiVariants - Bulk Order app! We're glad that you found our app useful as a bulk ordering solution for your products. We understand that configuring the app initially might have been challenging, but we're delighted to hear that our tech team provided kind and quick support to assist you. It's great to know that they helped you customize the app to match your desired look precisely. If you have any further questions or need ongoing assistance, please don't hesitate to reach out. We're here to help you make the most out of our app. Thank you for choosing our app and for your feedback!

5 / 5 Share

July 7, 2023

This is a superb app, incredibly versatile and great value for money! We've used it on all of our sites

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback on the MultiVariants - Bulk Order app! We're thrilled to hear that you find it superb and versatile, and that it has provided great value for money across all of your sites. We strive to offer a feature-rich and flexible app that meets the business needs of merchants like yours, and we're delighted that it has been a valuable tool for you across multiple sites. Thank you for choosing our app, and we really appreciate your review regarding MultiVariants. If you have any further questions or need assistance, please don't hesitate to reach out. We are here to help 24/7.

5 / 5 Share

July 6, 2023

I had a problem with my bundled package of 20 items showing up in Shopify as the price of one item instead of the total price of the 20 items. The chat support was incredibly helpful in fixing the issue and even shared a personalized screen-capture video of them making the change so I could do it myself in the future. Highly recommend this product and the support is A+.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your experience with the showing bundled package item's price. We're glad to hear that our support was incredibly helpful in resolving the problem you were facing. It's great to know that our support went above and beyond by sharing a personalized screen-capture video to guide you through the process and empower you to make similar changes in the future. We appreciate your recommendation of our product and are delighted that you had a positive experience with our support team. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing our app and for your A+ feedback!

5 / 5 Share

July 5, 2023

Found an app I really need! When there was a problem, I asked through live chat, but they solved it right away. Even though I'm using a free plan! Their customer service is great! I am so happy to meet this app.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words regarding the MultiVariant - Bulk Order app. We're thrilled to hear that you found our app to be exactly what you needed! It's great to know that our live chat support was able to quickly resolve any issues you encountered. Providing excellent customer service is important to us, and we're glad that our team was able to assist you effectively. We're equally happy to have you as a user and are here to support you every step of the way. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing MultiVariant, and we're delighted to have met your expectations!

5 / 5 Share

June 23, 2023

the basic functionality of setting up bundles worked for our store. the live chat was helpful in troubleshooting. i allowed the developer to be a collaborator on our site and they helped fix some desired functionality.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your fantastic review of the MultiVariants - Bulk Order app! We're glad to hear that the basic functionality of setting up bundles worked well for your store. It's great that our live chat support was helpful in troubleshooting any issues you encountered along the way. We appreciate your trust in allowing our developer to be a collaborator on your site, and we're pleased that they were able to assist in fixing the desired functionality you were aiming for. If you have any more questions or need further assistance, please don't hesitate to reach out. Thank you for choosing our app and for sharing your positive experience!

5 / 5 Share

June 21, 2023

I have been trying to achieve something a little complex with the multi-variants app but was finding difficulty. The support team were AMAZING and immediate, responding to my request within less than 60 seconds. The team helped me achieve my desired outcome within about 15 minutes. Highly recommended. Thank you!

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words regarding the MultiVariant - Bulk Order app. We're glad to know that you found our support team amazing, and they just responded to your request very quickly. We understand that tackling complex tasks can be challenging, and we're delighted that we were able to assist you effectively. We're also glad to know that the team was able to help you achieve your desired outcome within a short period of time. We really appreciate your feedback, and we're always working to improve our support so that we can provide the best possible experience for our users. We hope you continue to enjoy using MultiVariants. If you have any other questions or need any further assistance, please don't hesitate to contact us. We are here to help 24/7.

5 / 5 Share

June 15, 2023

The support team is great, and the app works perfectly for us. Fue la solucion ideal para nuestras ventas mayoristas

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

We're thrilled to hear that the support team has been great and that our app is working perfectly for your wholesale sales. We strive to provide ideal solutions for our users, and we're glad to have met your needs. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing our app!

5 / 5 Share

June 15, 2023

excellent help from zaina. listened and fixed my issues. took the time to correct and also educate me

Store

My Store

Using app

20 days

Developer Reply

Thank you for your feedback! We're glad that Zaina from our support team was able to actively listen, fix your issues, and provide helpful education along the way. If you have any more questions or need further assistance, we're here to help. Thank you for choosing our app!

5 / 5 Share

June 14, 2023

This app has a lot of customizability and different options for both layout and function, which was really great for us and what we needed. We found this bulk order form app to be the best looking out of all the ones that we tried, and they offer CSS control to allow us to match it up with our theme very well. Support is VERY quick to respond, helpful, and knowledgeable. Highly recommend!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your fantastic review of the MultiVariants - Bulk Order app! We're thrilled to hear that you found our app to be highly customizable with a wide range of layouts and functional options. We designed it to meet various needs, and we're glad it worked well for you. We're delighted that you found our bulk order form app to have the best appearance compared to others you tried, and that our CSS control allowed for seamless integration with your theme. It's wonderful to know that our support team provided you with quick, helpful, and knowledgeable assistance. We strive to provide excellent customer service, and we're glad we could meet your expectations. Thank you for your recommendation. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help and appreciate your business!