Musbu ‑ WhatsApp Chat Button for Shopify

Musbu ‑ WhatsApp Chat Button

Add WhatsApp Chat, Messenger, Line & 20+ Chat Buttons

Rating

4.8

feedback

239

Reviews

chart

#701

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    15%
  • Less than a day
    2%
  • Less than a month
    4%
  • Less than a year
    5%
  • More than a year
    1%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer support, user-friendly interface, and ease of installation and customization. Customers highlighted the quick and professional assistance they received in resolving technical issues, as well as the app's reliability and functionality. Some users mentioned that the app exceeded their expectations, offering features comparable to paid versions for free. However, there was one negative review mentioning difficulties in customization and lack of instructions.

Highlights

Excellent customer support and quick assistance
User-friendly interface and ease of installation
Reliability and functionality
Comparability to paid versions for free
Difficulties in customization and lack of instructions

Rating Breakdown

  • 5
    24% (57 ratings)
  • 4
    2% (4 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (1 ratings)

Reviews with Text

  • 52% (33)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

April 28, 2026

sam from support is terrible!!!

Using app

Over 1 year

Total reviews

1

Average rating

1.0

5 / 5 Share

April 13, 2026

Ottima app e assistenza clienti davvero eccellente. Ho avuto un problema tecnico con la visualizzazione della chat nel tema del mio sito e il supporto mi ha aiutato in modo rapido, gentile e molto professionale. Mi hanno seguito passo dopo passo fino alla risoluzione del problema, con grande disponibilità e competenza. È raro trovare un’assistenza così attenta ed efficace. Sono davvero molto soddisfatto sia dell’app che del servizio clienti. Consigliatissima!

Using app

3 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 29, 2026

Excellent support and a very solid app. We were helped incredibly fast to position the chat icon exactly right on both mobile and desktop. The support team responded immediately, understood the issue straight away, and fixed it perfectly. Communication was clear, professional, and solution focused. Highly recommended if you value both functionality and top level support.

Using app

4 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 16, 2025

Very user-friendly and reliable. One of the best I’ve tried!

Using app

3 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 15, 2025

Using app

31 minutes

Total reviews

3

Average rating

5.0

All reviews

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