My Easy Monogram
The Future of Personalized E-commerce Customer Experiences
Rating
4.7
feedback
51
chart
#2,325
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
2%
-
Less than a month
20%
-
Less than a year
55%
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More than a year
22%
Reviews Summary
The My Easy Monogram Shopify App has received overwhelmingly positive reviews from ecommerce merchants who have installed it on their online stores. Users praise the app for its easy setup and integration, quick order processing, high-quality products, excellent customer service, and a wide range of customizable metal signs. Many users have reported significant increases in sales and customer satisfaction since using the app. The app is also commended for its detailed instructions, variety of product selections, and US-based manufacturing. However, there are a few negative reviews highlighting issues with delayed order fulfillment, slow customer service responses, and difficulties in communication with the support team. Some users expressed concerns about refund processes and unresolved issues with product rendering. Overall, the app seems to have made significant improvements in product quality and service, but there are still areas that need attention to enhance the user experience.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Jan. 30, 2025
Easy setup and integration. Orders shipped extremely quickly. Great quality products.
Dec. 9, 2024
Excellent app, product and customer service! Needed some adjustments with the personalization widget for custom metal signs and their team answered promptly and was a breeze to get implemented! If your into metal artwork i would highly recommend using this app for your shopify store. All around amazing experience!
Sept. 12, 2024
I just received my sample product from this supplier. I must say the quality is better than other suppliers I have tried. Customer service is top notch. They are now my go to source for metal signs.
Aug. 1, 2024
They are the best : one day production time, customer service answers in minutes, I receive only 5 stars for the quality of their metal signs and the fast shipping time and so on. My sales increased 500% since I stared working with them in April and things are going better and better ! I can't wait to see how the Q4 will be !
Dec. 9, 2023
So far, I installed the app and am pleased with the amount of available products to choose from and the ease with which it integrates and syncs. I wanted not to use CJDropshipping (China) and start sourcing from the US, and I was pleased to stumble upon MEM. I already do metal prints, so adding these signs/monograms can hopefully bring more value to people through my site, and I am happy to promote these for MEM based on the most recent high remarks and reviews! I see that the team stands by its app, product, and creativity, which is awesome. So far, I've only noticed random "/" in the product descriptions, which I had to clean up manually on the Shopify end. Still, outside of that - reading the reviews, I am very excited to give MEM a shot and will update if I encounter any problems. The only suggestion is that Google Sales Channel will have issues using "Custom" / "Personalized" labels as it goes against their policies. The good news is that most of these have a solid background and can be marketed on TikTok US for those using the TikTok Sales Channel.
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