My Easy Monogram
The Future of Personalized E-commerce Customer Experiences
Rating
4.7
feedback
49
chart
#1,912
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
2%
-
Less than a month
20%
-
Less than a year
55%
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More than a year
22%
Reviews Summary
The reviews for the My Easy Monogram Shopify App are overwhelmingly positive, with many users praising the quality of the products, the ease of use of the app, and the excellent customer service provided by the team. Customers appreciate the wide range of products available, the quick response times from support, and the improvements made by the company, such as switching to a more reliable manufacturer for their metal wall art products. Users also highlight the fast shipping times and the dedication of the team to address any issues promptly. However, there are a few negative reviews mentioning delays in order fulfillment, challenges in communication with customer service, and issues with refunds. Despite these challenges, the majority of reviewers express satisfaction with the app and the products offered by My Easy Monogram.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Sept. 12, 2024
I just received my sample product from this supplier. I must say the quality is better than other suppliers I have tried. Customer service is top notch. They are now my go to source for metal signs.
Aug. 1, 2024
They are the best : one day production time, customer service answers in minutes, I receive only 5 stars for the quality of their metal signs and the fast shipping time and so on. My sales increased 500% since I stared working with them in April and things are going better and better ! I can't wait to see how the Q4 will be !
Dec. 9, 2023
So far, I installed the app and am pleased with the amount of available products to choose from and the ease with which it integrates and syncs. I wanted not to use CJDropshipping (China) and start sourcing from the US, and I was pleased to stumble upon MEM. I already do metal prints, so adding these signs/monograms can hopefully bring more value to people through my site, and I am happy to promote these for MEM based on the most recent high remarks and reviews! I see that the team stands by its app, product, and creativity, which is awesome. So far, I've only noticed random "/" in the product descriptions, which I had to clean up manually on the Shopify end. Still, outside of that - reading the reviews, I am very excited to give MEM a shot and will update if I encounter any problems. The only suggestion is that Google Sales Channel will have issues using "Custom" / "Personalized" labels as it goes against their policies. The good news is that most of these have a solid background and can be marketed on TikTok US for those using the TikTok Sales Channel.
Sept. 12, 2023
We’ve been selling MEM products for almost two years now and have been pleased with the app and the level of customer service. The app makes it easy to manage our orders and ensure customization spelling is correct. Our customers have been so happy with their signs! Brad and the team have come a long way and it’s only going to get better!
Sept. 12, 2023
For such a complex range of products along with the simple but hugely flexible functionality given to the store owner, I found this App one of, if not, the easiest one to install and configure in Shopify. Each step from beginning to end (considering the outcome, there's only a few steps really!), instructional videos of the actual steps being taken were well presented and made it a snip to install. Am champing at the bit now I have a store full of great products to sell thanks to the My Easy Monogram Shopify App. Thanks everyone!
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