My Easy Monogram
The Future of Personalized E-commerce Customer Experiences
Rating
4.5
feedback
48
chart
#1,367
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
21%
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Less than a year
62%
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More than a year
15%
Reviews Summary
The reviews for the My Easy Monogram Shopify App are overwhelmingly positive, with users praising the wide range of products available, ease of integration, and excellent customer service. Many users appreciate the app's functionality and the quality of the products, especially the metal arts manufactured in the USA. The team behind the app is commended for their responsiveness, support, and continuous improvements. Users also highlight the detailed instructions provided for setting up the app and the variety of product selections. However, there are a few negative reviews mentioning issues with late orders, communication delays with customer service, and challenges with customizations and refunds. Overall, the app seems to offer a valuable solution for Shopify store owners looking to add customizable metal art products to their inventory.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Dec. 9, 2023
So far, I installed the app and am pleased with the amount of available products to choose from and the ease with which it integrates and syncs. I wanted not to use CJDropshipping (China) and start sourcing from the US, and I was pleased to stumble upon MEM. I already do metal prints, so adding these signs/monograms can hopefully bring more value to people through my site, and I am happy to promote these for MEM based on the most recent high remarks and reviews! I see that the team stands by its app, product, and creativity, which is awesome. So far, I've only noticed random "/" in the product descriptions, which I had to clean up manually on the Shopify end. Still, outside of that - reading the reviews, I am very excited to give MEM a shot and will update if I encounter any problems. The only suggestion is that Google Sales Channel will have issues using "Custom" / "Personalized" labels as it goes against their policies. The good news is that most of these have a solid background and can be marketed on TikTok US for those using the TikTok Sales Channel.
Sept. 12, 2023
We’ve been selling MEM products for almost two years now and have been pleased with the app and the level of customer service. The app makes it easy to manage our orders and ensure customization spelling is correct. Our customers have been so happy with their signs! Brad and the team have come a long way and it’s only going to get better!
Sept. 12, 2023
For such a complex range of products along with the simple but hugely flexible functionality given to the store owner, I found this App one of, if not, the easiest one to install and configure in Shopify. Each step from beginning to end (considering the outcome, there's only a few steps really!), instructional videos of the actual steps being taken were well presented and made it a snip to install. Am champing at the bit now I have a store full of great products to sell thanks to the My Easy Monogram Shopify App. Thanks everyone!
Sept. 12, 2023
I think My Easy Monogram has a huge catalog of the best quality products and I love they’re manufactured in the USA!!! I already downloaded the MEM app to my shopify store, its easy to work with and I like that Brad keeps communicating about updates. Now I’m in the process of choosing the products to add to my store, and everything is working fine. I know that there were some issues in the past; I’m happy that management changed recently and it’s amazing to have also the support and success experience of Michelle!
Sept. 12, 2023
Uploading products from My Easy Monogram to my Shopify store was very easy and seemless. The product line is extensive and I look forward to a long profitable relationship.
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