Dust N Boots review for MYOB Sync

May 20, 2024

I have had an incredibly frustrating experience with MYOB Sync. The customer service is absolutely shocking (up to 2 weeks between replies). They show no interest in trying to resolve syncing issues, which I am certain would be affecting many other Shopify stores as well. The primary function of this program is to ensure seamless syncing between MYOB and Shopify, its syncs some online orders but fails with POS and international orders. Instead of providing solutions, the support team seems indifferent and unresponsive to concerns. This lack of support and attention to resolving issues has caused significant disruptions to my business operations. I cannot recommend MYOB Sync to anyone looking for reliable integration between MYOB and Shopify. Save yourself the trouble and look for an alternative solution that actually works and has a support team that cares about their customers.