Nash: All‑in‑One Fulfillment for Shopify

Nash: All‑in‑One Fulfillment

Simplify fulfillment by connecting with Uber, UPS, and others.

Rating

3.7

feedback

18

Reviews

chart

#5,120

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    6%
  • Less than a month
    22%
  • Less than a year
    67%
  • More than a year
    0%

Reviews Summary

Nash Delivery has received a mix of positive and negative reviews from users. On the positive side, many users appreciate the app's ease of use, efficient delivery services, and excellent customer support. Users have highlighted the seamless integration with Shopify, fast deliveries, and the ability to customize the tracking page as standout features. The app has been described as a game-changer that saves time and money for small businesses, offering flexibility in managing deliveries. Additionally, the onboarding process and communication with the Nash team have been praised for being helpful and responsive. However, there are also negative aspects mentioned in the reviews. Some users have faced issues with the app defaulting to delivery instead of pickup, causing inconvenience for businesses that primarily offer pickup services. There have been complaints about customers being charged even after order cancellations and delays in refunds. Additionally, the app seems to have limitations for stores with multiple locations, as it may not pull inventory accurately from different sources. Despite these challenges, the app has shown potential for improvement and has been recommended by users for its overall functionality and support.

Highlights

Efficient delivery services and ease of use
Excellent customer support and communication
Customization options and integration with Shopify
Issues with defaulting to delivery instead of pickup
Challenges for stores with multiple locations

Rating Breakdown

  • 5
    83% (15 ratings)
  • 4
    0% (0 ratings)
  • 3
    6% (1 ratings)
  • 2
    6% (1 ratings)
  • 1
    6% (1 ratings)

Reviews with Text

  • 100% (18)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

April 13, 2026

Nash always defaults to delivery instead of pickup, most of our orders are pickup, so this causes constant issues. Worse, even when we cancel before a driver is assigned, customers are still charged and not being refunded. Unreliable system. Very frustrating for both us and our customers.

Using app

--

Total reviews

4

Average rating

3.0

5 / 5 Share

Aug. 22, 2025

NASH has been excellent. Gabrielle and her team have helped out set up and manage our UBER delivery service and our customers have loved it. Integration was simple and the customer's UX is exactly what we were looking for. 10/10 would recommend.

Using app

2 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Dec. 12, 2024

Nash is an incredible app that I highly recommend for any small business. It’s a game-changer that saves both time and money, offering unmatched flexibility. Whether you want to use your own drivers, rely solely on Nash, or combine the two, this app handles it all seamlessly. Deliveries are fast, affordable, and efficient, making it an essential tool for growing businesses. One feature I absolutely love is the customization of the tracking page—it’s such a thoughtful and professional touch. In the life of a small business owner, this app is as essential as having internet access itself. It’s a well-designed, smart solution that deserves five stars. Highly recommend!

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 14, 2024

Easy to use and dispatch a delivery to a customer with Uber or Roadie. Their support is helpful. I wish they support multi-route trips for Shopify merchants in the future!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 10, 2024

Great team and great service !

Store

Koox

Using app

About 2 months

Total reviews

1

Average rating

5.0

All reviews

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