All reviews

Rating Breakdown

  • 5
    94% (101 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    4% (4 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 28, 2022

When I had a technical question, they provided prompt and courteous support via chat. Thank you! They also seem to be able to help me access and solve some difficulties that I can't set up on the front page of the application.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 18, 2021

Awesome app with awesome customer support. They are always there to help with all the issues we just had. Highly recommended.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 15, 2021

The team are quick to assist and have been helpful with our transfer so far. I did send a small wishlist of inclusions that they have told me are underway. From the update log, I can see they have come a long way since early this year with new features being added at a rapid rate. I have high hopes for using this app for many of my other brands. I just need to get better at transferring existing subscriptions over.

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 8, 2021

The service was outstanding on the live chat and the app has solved all our issues. We cant wait for our first order to come through now with such ease.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 7, 2021

Native Subscriptions foi a solução que encontrei para fazer o meu clube de assinaturas acontecer! o App é facil e intuitivo e o suporte é muito ágil! Estou muito satisfeita! Recomendo!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 6, 2021

Fast customer service and support when I needed help with some customization, they requested access and fixed the issue almost immediately. Generous trial period too.

Using app

16 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 28, 2021

I am happy with the support team provide me quick support and resolved the issue with in few minutes.

Store

Cuty

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 21, 2021

A fantastic app, fantastic support. So glad I found this. Needed help with install and had it done within the hour.

Using app

About 20 hours

Total reviews

21

Average rating

5.0

5 / 5 Share

Sept. 14, 2021

It's a very easy-to-use subscription app. The support was quick and the problem was resolved politely, and very sincere. Of the more than 10 types of subscriptions I've tried, I highly recommend it.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 3, 2021

This app is amazing. It is very easy to use and the team behind it are extremely helpful. I have asked a few questions and always get a response very fast. My subscriptions are easy to manage and my customers are very happy.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 3, 2021

I used this app on our wine store with subscription packs and it's super easy to use. The support answered my questions and even help me fix the issues.

Using app

44 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 2, 2021

Excellent application, it has help us to resolve issues with subscription, and we don't need to pay any extra fee for every subscription,

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your beautiful reviews. We are working non-stop to make our app better every day. Thank you Jack P

5 / 5 Share

Aug. 25, 2021

Parfait, le service client est très réactif, je recommande cette application. Le tarif est aussi très correct !!

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 13, 2021

This app is perfect and works for subscriptions. ALSO the support team is absolutely amazing, messaged me back within minutes every time and fixed every single one of my issues. I emailed them 10 different times with 10 different things i needed changed or fixed and they answered and got them fixed in minutes. 100/10 AMAZING STAFF IN LOVE WITH THIS SUPPORT TEAM. If you need a subscription app PLEASE download this one.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 11, 2021

Great flexible app that helps us achieve our subscription product goals. I'd highly recommend to anyone with a subscription.

Store

Eatlumi

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 11, 2021

IMHO this is one of the best, if not the best, subscription app for Shopify. Has rich functionality and as the name suggests provides a very native experience for both customers and shop owners consistent with rest of Shopify. Support team is also super helpful and very responsive.

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 11, 2021

アプリ内言語設定で日本語にできます。デザインもシンプルでプロダクトページにサブスクウィジェットを表示しないようにしたかったのと、アカウントページ内のタブ配置を調整したかったのでサポートに連絡したところその日のうちに無料で調整していただきました。(英語サポート)ありがとうございます。

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 5, 2021

This app really works very well. Not everything worked perfectly from the beginning but the support is really great! We were helped very quickly and gaps in the code were closed immediately according to our wishes. The people from Thimatic also do the complete installation on request and the response time is also very fast. So we can only recommend this app!

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 5, 2021

superb app. Really easy to install and super active support from the developers aswell. highly recommended for subscription model integration in your shopify store.

Using app

21 days

Total reviews

6

Average rating

4.5

5 / 5 Share

July 5, 2021

Probably the best support I have ever received from a shopify app. Because of this, we'll definitely be a long time customer, thank you.

Store

OBRO

Using app

--

Total reviews

9

Average rating

5.0