Navidium Shipping Protection
Shipping protection / shipping insurance as a cart upsell
Rating
4.9
feedback
350
chart
#225
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
1%
-
Less than a month
15%
-
Less than a year
66%
-
More than a year
17%
Reviews Summary
Navidium is highly praised by users for its ease of use, seamless integration with Shopify stores, and efficient shipping protection management. Customers appreciate the responsiveness of the support team, quick issue resolution, and the ability to customize the app to match their brand. The app is commended for providing more control over shipping protection and generating additional revenue. However, there are a few negative reviews mentioning glitches in the app backend, slow response times, and issues with product setup and implementation.
Highlights
Review RSS Feed
All reviews
March 31, 2026
We moved over from a third-party shipping protection provider and have been really happy with the switch. Navidium gives us more control over the customer experience, and everything feels much more aligned with how we want to support our customers. The team has also been super responsive whenever we’ve needed anything.
March 27, 2026
Navidium has been a strong addition to our site. The app is easy to set up and integrates seamlessly with our store. It makes managing shipping protection straightforward. What stands out to us the most is how responsive the team behind Navidium is. They are quick to resolve any issues, which makes a big difference in day to day operations. The app is solid. The team is solid. We highly recommend it.
March 25, 2026
Easy to use, the team is very responsive. Plus you have more control - you keep more fees and decide how to manage claims. It's worked well for us. Doesn't interfere with checkout software and product listings the way some of their competitors did. . .
March 25, 2026
We’ve been using Navidium since 2024, and it’s been a great addition to our stack. It’s super easy to set up, and the biggest win for us is being able to manage our own shipping protection instead of relying on third parties. Keeping that revenue in-house while resolving claims quickly has made a real difference both operationally and financially. The customization options are also a big plus—we were able to match everything to our brand and control how it appears in the cart/checkout. Overall, it just works. If you want more control over shipping protection and a smoother post-purchase experience, definitely worth trying.
March 23, 2026
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