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Navidium Shipping Protection
Navidium Shipping Protection Shipping Insurance Alternative
Rating
4.9
feedback
324
chart
#1,203
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Reviews Summary
Navidium is highly praised by users for its reliability, ease of use, and excellent customer support. Users appreciate the seamless integration with Shopify stores and the customizable coverage options that cater to specific business needs. The app is commended for streamlining the shipping protection process, reducing headaches, and improving customer satisfaction. However, there are some negative aspects highlighted in a few reviews, such as issues with product implementation, slow dashboard performance initially, and challenges with product variants affecting reporting and feed management. Despite these drawbacks, Navidium is recommended for businesses looking for a reliable shipping protection solution that adds value and peace of mind for both the store and customers.
Highlights
Rating Breakdown
All reviews
Jan. 13, 2025
We've used Navidium for several years now. It's performed flawlessly, and has been a key component of our Mythical Customer CareTM. If a customer selects package protection and has a lost/stolen package, they have peace of mind that we're immediately able to take great care of them. Thank you Navidium!
Jan. 6, 2025
We’ve been using Navidium for years across multiple Shopify stores, and it’s been a reliable and efficient solution for our shipping needs. The app is easy to use, and the customer support is outstanding—responsive, helpful, and truly customer-focused. Highly recommended!
Dec. 12, 2024
Great app. Happy to have it. Easy set up and it works without any issues, which surprisingly I can not say about so many other Shopify apps.
Dec. 10, 2024
Great app. Makes it super easy to deal with damaged items and replacements.
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