Navidium Shipping Protection
Shipping protection / package protection as a cart upsell.
Rating
4.8
feedback
311
chart
#1,423
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
1%
-
Less than a month
16%
-
Less than a year
71%
-
More than a year
10%
Reviews Summary
Navidium Package Protection has received overwhelmingly positive reviews from ecommerce merchants. Users praise the app for its great customization options, helpful customer service, and quick support team. Many appreciate the ease of setup and management, as well as the ability to turn shipping protection into a revenue stream. The app is described as a game changer that simplifies the process of covering costs associated with lost packages and provides peace of mind to both the store and customers. However, there are a few negative reviews mentioning bugs, slow response times, and issues with product implementation.
Highlights
Review RSS Feed
All reviews
Jan. 26, 2026
Great customization options and an extremely helpful customer service and tech team. There are no limitations that can't be worked around. I highly recommend Navidium Package Protection.
Jan. 21, 2026
The support team is truly great and very responsive. Every time we encounter errors, they are always open to helping us with no questions asked. Thank you so much for always being there.
Jan. 9, 2026
Great app! Support was super quick and attentive in helping me setup and configure everything exactly as I wanted. This has been a much better solution where we can essentially fund our own insurance program than than some other shipping insurance company mostly just profiting off of us..
Jan. 8, 2026
Excellent product and their support has been amazing to work with. Nice additional revenue stream that is selected by a large portion of our customer orders!
Dec. 30, 2025
Navidium is a game changer. Easy to set up, simple to manage, and it turns shipping protection into revenue instead of a cost. The dashboard is clean, and customer support is fast and very helpful. Highly recommend for growing brand.
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