Navidium Shipping Protection
Navidium Shipping Protection Shipping Insurance Alternative
Rating
4.9
feedback
324
chart
#1,569
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
0%
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Less than a month
11%
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Less than a year
63%
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More than a year
25%
Reviews Summary
Navidium is highly praised by users for its reliability, ease of use, and excellent customer support. Users appreciate the seamless integration with Shopify stores and the peace of mind it provides to both merchants and customers. The app is commended for streamlining the shipping protection process, customizable coverage options, and straightforward claims process. Additionally, users highlight the app's ability to generate extra income, increase average order value, and improve customer satisfaction. However, there are some negative reviews mentioning issues with product implementation, slow dashboard performance, and challenges with product variants.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Jan. 13, 2025
We've used Navidium for several years now. It's performed flawlessly, and has been a key component of our Mythical Customer CareTM. If a customer selects package protection and has a lost/stolen package, they have peace of mind that we're immediately able to take great care of them. Thank you Navidium!
Jan. 6, 2025
We’ve been using Navidium for years across multiple Shopify stores, and it’s been a reliable and efficient solution for our shipping needs. The app is easy to use, and the customer support is outstanding—responsive, helpful, and truly customer-focused. Highly recommended!
Dec. 12, 2024
Great app. Happy to have it. Easy set up and it works without any issues, which surprisingly I can not say about so many other Shopify apps.
Dec. 10, 2024
Great app. Makes it super easy to deal with damaged items and replacements.
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