Rating

4.8

feedback

304

Reviews

chart

#1,668

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    1%
  • Less than a month
    16%
  • Less than a year
    72%
  • More than a year
    10%

Reviews Summary

The reviews for the Navidium Shopify App are overwhelmingly positive, with users praising the app for its ease of use, customer support, and ability to generate extra income. Many users have highlighted the seamless integration with their e-commerce platform and the peace of mind it provides to both them and their customers. The app's customizable coverage options, efficient claims process, and responsive support team have been key factors in users' satisfaction. However, there are a few negative reviews mentioning issues with product implementation, slow dashboard performance, and lack of follow-up after installation.

Highlights

Ease of use and seamless integration with e-commerce platform
Customer support and efficient claims process
Customizable coverage options
Issues with product implementation and slow dashboard performance
Lack of follow-up after installation

Rating Breakdown

  • 5
    97% (296 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (6 ratings)

Reviews with Text

  • 99% (300)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 17, 2025

App works great, and the support team is quick to respond to very helpful!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2025

Great product - no issues with using it. Seriously a game changer in how we do business.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2025

This has been an amazing app to help us cover costs if there is a replacement or be able to move accountability to the customer if they de-select select the coverage! highly recommend

Using app

Over 2 years

Total reviews

15

Average rating

5.0

5 / 5 Share

Dec. 11, 2025

This app has been super helpful in recouping the costs associated with lost packages. Very easy to use and their support team has been helpful when needed.

Store

SortJoy

Using app

10 months

Total reviews

5

Average rating

4.8

5 / 5 Share

Dec. 4, 2025

This is a great app that makes sense and works well. The support team are responsive and helpful.

Using app

About 1 year

Total reviews

4

Average rating

5.0

All reviews

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