Navidium Shipping Protection
Navidium Shipping Protection Shipping Insurance Alternative
Rating
4.9
feedback
322
chart
#1,486
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
1%
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Less than a month
14%
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Less than a year
73%
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More than a year
11%
Reviews Summary
Navidium is a highly recommended shipping protection app for Shopify merchants, with many positive reviews highlighting its ease of use, customizable options, and responsive customer support. Users appreciate the seamless integration with e-commerce platforms, streamlined claims process, and the ability to tailor coverage options to fit specific business needs. The app has helped reduce shipping-related headaches, improve customer satisfaction, and increase average order value. However, there are some negative aspects mentioned in a few reviews, such as initial setup challenges, slow dashboard performance in the past, and issues with product variants and reporting after implementation.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Dec. 12, 2024
Great app. Happy to have it. Easy set up and it works without any issues, which surprisingly I can not say about so many other Shopify apps.
Dec. 10, 2024
Great app. Makes it super easy to deal with damaged items and replacements.
Sept. 17, 2024
We've been using Navidium for over a year now, and it has truly streamlined our shipping protection process. The integration with our e-commerce platform was smooth and easy to set up, allowing us to provide added peace of mind to our customers without any extra hassle. What stands out the most is how customizable the platform is we can tailor the coverage options to fit our specific business needs. Our customers love having the option to protect their packages, and the claims process is straightforward. The support team at Navidium has been responsive and helpful whenever we've had questions. This tool has helped reduce shipping-related headaches and improve customer satisfaction. Highly recommend Navidium to any business looking for a reliable shipping protection solution!
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