Navidium Shipping Protection
Shipping protection / shipping insurance as a cart upsell
Rating
4.8
feedback
335
chart
#444
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
1%
-
Less than a month
16%
-
Less than a year
69%
-
More than a year
11%
Reviews Summary
The reviews for the Shopify App are mostly positive, highlighting the excellent customer support, ease of use, and effectiveness of the shipping protection feature. Customers appreciate the quick response from the support team and the seamless functionality of the app. However, there are a few negative reviews mentioning glitches in the app's backend, slow response times, and issues with implementation causing inconvenience to the users. Overall, the app seems to be a valuable addition for ecommerce merchants looking to enhance their shipping protection and customer service experience.
Highlights
Review RSS Feed
All reviews
March 19, 2026
Excellent app. It really has helped us protect margins. Also, great customer support. Thank you!
March 19, 2026
Great app, excellent customer service and a reliable team. Highly recommend. Thank you!
March 19, 2026
We’ve been using Navidium since they create the app I believe and it’s been excellent. After trying other shipping protection apps, this one has been the best fit for our business. I really appreciate that it lets us take care of our customers directly instead of pushing them into a third-party claims process.
March 19, 2026
Very easy to use. They handled everything to make the app work flawlessly with the theme.
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