Rating

4.8

feedback

307

Reviews

chart

#1,720

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    1%
  • Less than a month
    17%
  • Less than a year
    71%
  • More than a year
    9%

Reviews Summary

The reviews for the Navidium Shopify App are overwhelmingly positive, with users praising the app for its ease of use, customer support, and ability to generate extra income. Many users have highlighted the seamless integration with their e-commerce platform and the peace of mind it provides to both them and their customers. The app's customizable coverage options, efficient claims process, and responsive support team have been key factors in users' satisfaction. However, there are a few negative reviews mentioning issues with product implementation, slow dashboard performance, and lack of follow-up after installation.

Highlights

Ease of use and seamless integration with e-commerce platform
Customer support and efficient claims process
Customizable coverage options
Issues with product implementation and slow dashboard performance
Lack of follow-up after installation

Rating Breakdown

  • 5
    97% (297 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (6 ratings)

Reviews with Text

  • 99% (302)
Review RSS Feed Review RSS Feed

All reviews

2 / 5 Share

Dec. 24, 2025

So many bugs. They were pleasant to work with but worked very slow. Took them days to make small changes and then the app would start having random issues. It's too bad, because the claim portal is a great tool to have but I just can't use this with the amount of bugs it has.

Using app

20 days

Total reviews

6

Average rating

3.8

5 / 5 Share

Dec. 19, 2025

Great app, suggested!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 17, 2025

App works great, and the support team is quick to respond to very helpful!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2025

Great product - no issues with using it. Seriously a game changer in how we do business.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2025

This has been an amazing app to help us cover costs if there is a replacement or be able to move accountability to the customer if they de-select select the coverage! highly recommend

Using app

Over 2 years

Total reviews

15

Average rating

5.0

All reviews

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