All reviews

Rating Breakdown

  • 5
    97% (310 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (6 ratings)

Reviews with Text

  • 99% (315)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 20, 2026

Excellent support! Thank you!

Using app

About 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 19, 2026

The shipping protection is working well on our website and the customer support has been great.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 17, 2026

Works like a charm, exceptional quick support

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 11, 2026

Using app

5 months

Total reviews

10

Average rating

5.0

5 / 5 Share

Feb. 11, 2026

V Good support & much cheaper than others

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 10, 2026

Great app, runs smooth, easy to use

Using app

8 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 10, 2026

So far so good. Quick customer support and no problem helping us install it correctly. Thanks!

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 26, 2026

Great customization options and an extremely helpful customer service and tech team. There are no limitations that can't be worked around. I highly recommend Navidium Package Protection.

Using app

Over 2 years

Total reviews

9

Average rating

5.0

5 / 5 Share

Jan. 21, 2026

The support team is truly great and very responsive. Every time we encounter errors, they are always open to helping us with no questions asked. Thank you so much for always being there.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 9, 2026

Great app! Support was super quick and attentive in helping me setup and configure everything exactly as I wanted. This has been a much better solution where we can essentially fund our own insurance program than than some other shipping insurance company mostly just profiting off of us..

Using app

About 2 months

Total reviews

8

Average rating

4.1

5 / 5 Share

Jan. 8, 2026

Excellent product and their support has been amazing to work with. Nice additional revenue stream that is selected by a large portion of our customer orders!

Using app

About 2 years

Total reviews

7

Average rating

4.9

5 / 5 Share

Dec. 30, 2025

Navidium is a game changer. Easy to set up, simple to manage, and it turns shipping protection into revenue instead of a cost. The dashboard is clean, and customer support is fast and very helpful. Highly recommend for growing brand.

Store

Luxe-T

Using app

About 2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 29, 2025

Great addition to the store. Customer Service has been incredible the very few times we have needed the assistance. Set it and forget it kind of app.

Using app

About 3 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 19, 2025

Great app, suggested!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 17, 2025

App works great, and the support team is quick to respond to very helpful!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2025

Great product - no issues with using it. Seriously a game changer in how we do business.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2025

This has been an amazing app to help us cover costs if there is a replacement or be able to move accountability to the customer if they de-select select the coverage! highly recommend

Using app

Over 2 years

Total reviews

15

Average rating

5.0

5 / 5 Share

Dec. 11, 2025

This app has been super helpful in recouping the costs associated with lost packages. Very easy to use and their support team has been helpful when needed.

Store

SortJoy

Using app

10 months

Total reviews

5

Average rating

4.8

5 / 5 Share

Dec. 4, 2025

This is a great app that makes sense and works well. The support team are responsive and helpful.

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 11, 2025

Using app

Almost 2 years

Total reviews

4

Average rating

5.0