Adept Cosmetics® review for Navidium Shipping Protection

Thank you for sharing your feedback and experience. I'm Marc one of the co-founders of Navidium App. I took a look at all the past communication over the last few days, as well as tested the app and functionality on your site myself as well. Looks like we got everything sorted out for you yesterday, and on my testing I discovered another bug that we just sorted out for you as well. The widget loading speed seems to be quite quick right now (thankfully!) And all the settings seem to be saving properly. My hunch (we still investigating) for why it wasn't initially saving might have to do with the auto install being done originally and not being fully done when we switched it to manual install. But regardless looks like now everything is working properly. The nature of this app is that it is a bit of a complex process, and since it has to play with so many other apps, themes, and carts, the risk is that sometimes bugs show up that we either haven't solved in past, or have never encountered before. Our team aims to resolve these usually within the first few days of onboarding (which is why we always offer 7 day free trial) so that we know our merchants are heading off to the races with the most stable set up. Should you have any other hickups going forward, please feel free to reach out to our support team or to me personally at [email protected] and I'll do everything I can to help support you! Best, Marc H Co founder / Navidium app