syncX: Neon
Display product availability, sold count & Dynamic CTA
Rating
4.3
feedback
54
chart
#9,026
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
4%
-
Less than a month
26%
-
Less than a year
48%
-
More than a year
19%
Reviews Summary
The reviews for this Shopify App are quite mixed, with both positive and negative feedback. Positive aspects include easy installation, helpful customer service, and the app working as intended. Users appreciate the customization options and the ability to show stock levels to customers. On the other hand, negative feedback revolves around issues with support, incorrect data fetching, and difficulties in inserting the code into specific themes. Some users faced challenges with the app not working with their particular themes or had trouble getting timely responses from the support team.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 16, 2024
Zero support. The app wasn't working and I opened a ticket with Neon for help and they never responded. Uninstalled.
Oct. 14, 2024
your email support is blocked from sending emails Message blocked Your message to [email protected] has been blocked. See technical details below for more information. The response from the remote server was: 550 5.1.1 Address does not exist. QLpxEawSzZUI overall great app easy to use!
March 26, 2024
I uninstalled it once because the settings were too complicated and I couldn't find the code. There is no need to teach you how to insert code in the middle of the code. In fact, you only need to add it in Custom liquid on the themes visual online store editing page.
May 31, 2023
The data is not correct. It is not fetching the right data. Can we please get on a call with the team??
Dear House of Chikankari, We are truly sorry for your unfortunate experience with NEON and understand that this app is critical for your business. Could you send us an email at [email protected] and we are able to help to resolve this issue immediately.
April 24, 2023
Despite having a simple Dawn theme, the directions on how to put the coding into my site don't apply to my theme--at least from what I have seen. I have contacted this company a lot over the last 6 days and they do not reply. They give me a ticket and when I check the status I cannot access the page. Now it looks like my email is blocked when trying to contact them through their help desk webpage. What a useless company and app. Don't waste your time and money.
Dear TileOutletStore, We are truly sorry for your unfortunate experience with NEON and understand that this app is critical for your business. We are having a temporary email server issue at that time which makes the mail come late and we have fixed the issue you were facing. We are doing our best to make it work for most scenarios. We are still working on the issue and will reply further to your email.
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