syncX: Neon
Display product availability, sold count & Dynamic CTA
Rating
4.4
feedback
52
chart
#3,727
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
4%
-
Less than a month
31%
-
Less than a year
46%
-
More than a year
15%
Reviews Summary
The reviews for this Shopify app are mixed, with both positive and negative feedback. Positive aspects include ease of use, quick customer service, and helpful support in embedding the code. Users appreciate the app's functionality in displaying stock levels and the customization options available. On the other hand, negative feedback revolves around difficulties in setting up the app, incorrect data fetching, and unresponsive customer support in some cases. Some users also mentioned issues with compatibility with specific themes.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
March 26, 2024
I uninstalled it once because the settings were too complicated and I couldn't find the code. There is no need to teach you how to insert code in the middle of the code. In fact, you only need to add it in Custom liquid on the themes visual online store editing page.
May 31, 2023
The data is not correct. It is not fetching the right data. Can we please get on a call with the team??
Dear House of Chikankari, We are truly sorry for your unfortunate experience with NEON and understand that this app is critical for your business. Could you send us an email at [email protected] and we are able to help to resolve this issue immediately.
April 24, 2023
Despite having a simple Dawn theme, the directions on how to put the coding into my site don't apply to my theme--at least from what I have seen. I have contacted this company a lot over the last 6 days and they do not reply. They give me a ticket and when I check the status I cannot access the page. Now it looks like my email is blocked when trying to contact them through their help desk webpage. What a useless company and app. Don't waste your time and money.
Dear TileOutletStore, We are truly sorry for your unfortunate experience with NEON and understand that this app is critical for your business. We are having a temporary email server issue at that time which makes the mail come late and we have fixed the issue you were facing. We are doing our best to make it work for most scenarios. We are still working on the issue and will reply further to your email.
March 3, 2023
Easy to use, had to ask for help to finish the coding but they did it super quick. Would defo recommend.
March 3, 2023
I had an issue where the theme I was using was deleting the snippet which in turn caused the app to not function properly. The team at Neon worked with me and the issue was resolved quickly. I would definitely recommend.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more