syncX: Neon
Display product availability, sold count & Dynamic CTA
Rating
3.7
feedback
23
chart
#13,740
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
26%
-
Less than a month
57%
-
Less than a year
9%
-
More than a year
9%
Reviews Summary
The reviews for this Shopify app are mixed, with both positive and negative feedback. On the positive side, users appreciate the functionality of the app, especially its ability to display stock levels and help with inventory management. Customers also praise the customer service, mentioning quick responses and assistance with code integration. The app is described as easy to install and use, with some users highlighting its customization options. However, on the downside, there are complaints about the lack of support from the app developers. Some users mention issues with incorrect data fetching, slow response times, and unanswered support tickets. Overall, while the app offers useful features and good customer service, the lack of timely support responses is a concern for some users.
Highlights
Review RSS Feed
All reviews
June 16, 2025
I have had this app since 2021. I was able to figure out where to paste the code that needs to be pasted for this app. Since shopify has upgraded to version 2.0 they have changed places for the code. Neon has not upgraded there support help section for the new code placement. I have submitted 2 support tickets for help to place code, with no response. I have Emailed them serval times with no answer, except for the automated response that they have received the Email. Once you upgraded to the next feature, you can not downgrade except to uninstall which I will be doing. To bad though, I really liked this app when it was working before I upgraded my website.
May 19, 2025
fantastic app - really apprecaite what this app does for free. We will look into the paid options to see other features - but we have used this for a number of years and it is rock solid
Nov. 16, 2024
Zero support. The app wasn't working and I opened a ticket with Neon for help and they never responded. Uninstalled.
May 31, 2023
The data is not correct. It is not fetching the right data. Can we please get on a call with the team??
Dear House of Chikankari, We are truly sorry for your unfortunate experience with NEON and understand that this app is critical for your business. Could you send us an email at [email protected] and we are able to help to resolve this issue immediately.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more