syncX: Neon ‑ Up Confident
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I have had this app since 2021. I was able to figure out where to paste the code that needs to be pasted for this app. Since shopify has upgraded to version 2.0 they have changed places for the code. Neon has not upgraded there support help section for the new code placement. I have submitted 2 support tickets for help to place code, with no response. I have Emailed them serval times with no answer, except for the automated response that they have received the Email. Once you upgraded to the next feature, you can not downgrade except to uninstall which I will be doing. To bad though, I really liked this app when it was working before I upgraded my website.
fantastic app - really apprecaite what this app does for free. We will look into the paid options to see other features - but we have used this for a number of years and it is rock solid
Zero support. The app wasn't working and I opened a ticket with Neon for help and they never responded. Uninstalled.
The data is not correct. It is not fetching the right data. Can we please get on a call with the team??
Dear House of Chikankari, We are truly sorry for your unfortunate experience with NEON and understand that this app is critical for your business. Could you send us an email at [email protected] and we are able to help to resolve this issue immediately.
This app is very easy to install and to edit. Clean and simple and works exactly like I need it to. Recommend.
I was looking forward to using this app but have asked 4 times for help installing it and have heard nothing back .
Dear Diamond Painting Planet, We are truly sorry for your unfortunate experience with NEON and understand that this app is critical for your business. We are having a temporary email server issue at the time which makes the mail come late and definitely making sure this issue won't happen again. We are doing our best to make it work for most scenarios. We are still working on the issue and will reply further to your email.
This is a great app to show your customers how many is left in stock of an item so they know how many they can order. Great service from the team as well. Highly recommend for those who have inventory.
Very Good, does as it says it will and very useful for spotting your best sellers within a large inventory
Exactly what I was looking for! I had trouble getting the code snippet to work, but their team was able to insert the code for me into the theme.
Works really well, I couldn't find the right place to add the code but they helped me very quickly and it all works nicely! Thanks!
Wow, these guys really impressed me. Initially the app didn't work with my theme, and some other code we installed. I felt the response time from Neon was too slow, and I was going to cancel my subscription, but Yas and his team asked for a second chance, and really came through. They fixed the issues, including some they didn't even create. Thanks for the help, Yas and team.
Thank you so much for the review. We understand we took a long time because the issue is not easy to resolve because of how some themes structure. And thank you for giving us another chance and your patience.
Insane that this is free. The developer was more than happy to help integrate and provided amazing service. Very impressed!
Solid app which works the way it supposed to. Highly recommend it to stores for customers to have visibility on the stocks levels and plan their purchase.
Very simple app to install, edit and roll out. Adds that little extra to an otherwise standard product page. Thanks
Very helpful support team, was able to help me integrate this app into my complicated Shopify theme within minutes. You can check the integration results here www.onsen.my. Many thanks!
This app Worked just great for me ! The app was easy to set up and I love it so far! I find the information useful to me as well!
OMG, The tech support is excellent and they deserve all the credit. I love this app and it does what exactly I wanted. I can not say thank you enough for the Neon. I could not add the code for some reason but once I email and they were so great and did all the work for me. I recommend this app for everyone. Great app and it is FREE. YAY
Most recommended App for Ecommerce Site. Appreciate the Neon team for assisting in. Thank you Neon!
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