syncX: Neon ‑ Up Confident
The reviews for this Shopify app are mixed, with both positive and negative feedback. Positive aspects include the app being easy to install and edit, providing useful information to customers, and having a helpful support team that assists with integration. Users appreciate the features offered by the app, such as showing stock levels and identifying best sellers. On the other hand, negative feedback revolves around issues with support responsiveness, incorrect data fetching, and challenges with code integration. Some users have faced difficulties getting timely responses to their support tickets and emails, leading to frustration and ultimately uninstalling the app.
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I have had this app since 2021. I was able to figure out where to paste the code that needs to be pasted for this app. Since shopify has upgraded to version 2.0 they have changed places for the code. Neon has not upgraded there support help section for the new code placement. I have submitted 2 support tickets for help to place code, with no response. I have Emailed them serval times with no answer, except for the automated response that they have received the Email. Once you upgraded to the next feature, you can not downgrade except to uninstall which I will be doing. To bad though, I really liked this app when it was working before I upgraded my website.
fantastic app - really apprecaite what this app does for free. We will look into the paid options to see other features - but we have used this for a number of years and it is rock solid
Zero support. The app wasn't working and I opened a ticket with Neon for help and they never responded. Uninstalled.
your email support is blocked from sending emails Message blocked Your message to [email protected] has been blocked. See technical details below for more information. The response from the remote server was: 550 5.1.1 Address does not exist. QLpxEawSzZUI overall great app easy to use!
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