Sign Customiser ‑ SF
Neon Sign Product Customizer Shopify App
Rating
4.9
feedback
36
chart
#2,243
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
8%
-
Less than a month
19%
-
Less than a year
50%
-
More than a year
22%
Reviews Summary
The Shopify App has received overwhelmingly positive reviews from users, with many praising the exceptional customer service and support provided by the team. Users appreciate the quick responses to queries, personalized assistance, and the team's willingness to go above and beyond to help with any issues. The app itself is highly regarded for its customizability, ease of use, and features like live previews, flexible pricing options, and multi-language support. Customers have highlighted the app's impact on boosting conversions, streamlining production processes, and enhancing the overall end-user experience. However, there are some concerns raised about unexpected changes to the CSS code, which have led to disruptions in custom layouts and designs, requiring users to invest time in identifying and rectifying the issues.
Highlights
Review RSS Feed
All reviews
Nov. 18, 2025
Great service! The team is extremely helpful and always quick to answer any questions. Highly recommended.
Nov. 4, 2025
The support from these guys is next level. Really happy with their attention detail, and prompt service. Would highly recommend this company
Store
The Neon Lady
Using app
Over 1 year
Oct. 13, 2025
It's a great app, but they keep changing the CSS code without telling us beforehand, breaking our custom code, which sometimes completely changes the look and layout of everything overnight, leaving us scrambling to find what changed so that we can fix it.
Sept. 10, 2025
This is a great app! It gives me the exact, high quality customizer I was looking for. It's the only app I found that gives me exactly what I'm looking for and is simple to use. In areas where there was a bit of a learning curve, such as how to do pricing or wondering how to set it up on my Shopify product page, there were lots of ways to get help. The team is super responsive. There is also an AI robot that you can ask questions to at any time of the day that is extremely helpful. The robot will share articles the team has written that detail how to do basically anything I had a question about. Honestly, give it a try because you'll love it for your shop! And the price is comparable or even less, then the other apps I was looking into. Love it!
Sept. 8, 2025
This app is an absolute game changer, it makes it easy for customers to design their own sign and the customizer is easy to set up. If you need any help, they are always there for you with personal help!
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