Sign Customiser ‑ SF
Neon Sign Product Customizer Shopify App
Rating
4.7
feedback
32
chart
#2,528
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
6%
-
Less than a month
19%
-
Less than a year
59%
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More than a year
12%
Reviews Summary
The Custom Neon Sign app has received overwhelmingly positive reviews from users. Merchants appreciate the app's ability to boost conversions by allowing customers to design their own signs with flexible pricing options. The live preview feature, realistic visuals, and the generation of SVG files directly from the design streamline the production process and increase trust and engagement. The app's multi-language and multi-currency support make it a great choice for international orders. Users also praise the excellent after-sales service and quick response times of the support team. However, some users have mentioned concerns about the pricing structure, feeling that it becomes expensive when exceeding a certain number of orders. Overall, the app is highly recommended for custom sign businesses looking to enhance their end-user experience and streamline their design process.
Highlights
Review RSS Feed
All reviews
July 11, 2025
As a custom neon sign store, this app has been a game-changer. Our customers love designing their own signs, which has significantly boosted our conversions. The flexible pricing options—by letter, material length, or cm²—help ensure every order is profitable. The live preview and realistic visuals increase trust and engagement. Generating SVG files directly from the design helps streamline our production process. The multi-language and multi-currency support is also a big plus for international orders. Highly recommended for any custom sign business!
June 12, 2025
Excellent after-sales service, the issue was resolved very quickly. Thank you!
April 15, 2025
The support team, cannot fault them at all, very quick to respond and keep you up to date. Second, the app easy to use. Small learning curve - but the onboarding they do gets you up and running. If you are looking to increase your end-user experience this app is a winner.
Feb. 5, 2025
Getting a bit greedy with the price, having to keep upping the price if you want more than 5 orders.
To clarify here, on our Seed plan, we allow up to 5 PAID orders PER MONTH, an order is only counted when it contains one or more products created by our app. To make it clearer, your store could have 1000s of orders per month, but if none contain a product generated by our app, then that would not count towards the monthly quota. Our plans since April 2024 have always had these requirements. We will do better to make this clearer throughout the plan pages. Lastly, you underestimate the time and resources that are needed to continually update and support this app and help merchants day to day with complex requests about pricing setups and configurations tailored for specific needs. We invest a lot of time and resources into helping each merchant get set up selling custom signs, especially custom LED signs, due to the complexity of the product offerings.
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