Rating

4.8

feedback

51

Reviews

chart

#2,098

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    4%
  • Less than a month
    16%
  • Less than a year
    65%
  • More than a year
    12%

Reviews Summary

The reviews for the Neon Sign Customizer app on Shopify are overwhelmingly positive, with users praising the app's ease of use, extensive customization options, and excellent customer service. Many users highlighted the responsiveness of the support team, mentioning specific team members like Julian who provided exceptional assistance. Customers appreciated the constant updates and new features being added to the app, making it a valuable tool for their online stores. The app's ability to handle custom neon designs efficiently and the quick response times from the support team were common themes in the reviews. However, one user mentioned that the pricing could become expensive if more than 5 orders were needed.

Highlights

Positive feedback on ease of use and customization options
Praise for excellent customer service and responsive support team
Appreciation for constant updates and new features
Efficient handling of custom neon designs
Concern about pricing for more than 5 orders

Rating Breakdown

  • 5
    98% (50 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (1 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

2 / 5 Share

Feb. 5, 2025

Getting a bit greedy with the price, having to keep upping the price if you want more than 5 orders.

Using app

--

Total reviews

1

Average rating

2.0

5 / 5 Share

Nov. 22, 2024

Highly skilled customizer, responsive team, and support. Constantly adding new features. Open to customer feature requests. Congrats on the great product !

Store

MK Neon

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 23, 2024

amazing service and amazing app

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 26, 2024

Great service and easy to use, very friendly help!

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 27, 2024

julian is a great guy he helped me through to customize and set up this - amazing app amazing service.

Using app

About 1 month

Total reviews

2

Average rating

5.0

All reviews

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