Sign Customiser ‑ SF
Neon Sign Product Customizer Shopify App
Rating
4.8
feedback
52
chart
#2,443
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
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Less than a day
4%
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Less than a month
38%
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Less than a year
50%
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More than a year
4%
Reviews Summary
The reviews for the Neon Sign Customizer app on Shopify are overwhelmingly positive, with users praising the app's ease of use, extensive customization options, and exceptional customer service. Many users highlighted the quick response times from the support team and their willingness to go above and beyond to assist with any issues. The app is commended for its user-friendly interface, constant updates adding new features, and the ability to create personalized neon signs effortlessly. Customers also appreciated the team's responsiveness to feature requests and the overall value the app brings to their online stores. However, one user mentioned a concern about the pricing structure, stating that increasing prices for more than 5 orders felt a bit greedy.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 15, 2025
The support team, cannot fault them at all, very quick to respond and keep you up to date. Second, the app easy to use. Small learning curve - but the onboarding they do gets you up and running. If you are looking to increase your end-user experience this app is a winner.
Feb. 5, 2025
Getting a bit greedy with the price, having to keep upping the price if you want more than 5 orders.
To clarify here, on our Seed plan, we allow up to 5 PAID orders PER MONTH, an order is only counted when it contains one or more products created by our app. To make it clearer, your store could have 1000s of orders per month, but if none contain a product generated by our app, then that would not count towards the monthly quota. Our plans since April 2024 have always had these requirements. We will do better to make this clearer throughout the plan pages. Lastly, you underestimate the time and resources that are needed to continually update and support this app and help merchants day to day with complex requests about pricing setups and configurations tailored for specific needs. We invest a lot of time and resources into helping each merchant get set up selling custom signs, especially custom LED signs, due to the complexity of the product offerings.
Nov. 22, 2024
Highly skilled customizer, responsive team, and support. Constantly adding new features. Open to customer feature requests. Congrats on the great product !
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