NestAds Marketing Attribution
The reviews for this Shopify App are overwhelmingly positive, with users praising the affordability, value for money, and exceptional customer support provided by the team. Many users highlighted the helpfulness and patience of the support staff, particularly mentioning individuals like Rachel, Kevin, and Chloe for their outstanding assistance in setting up ads, resolving issues, and providing guidance on pixel installation. Users also appreciated the ease of use of the app, especially in creating and managing pixels for advertising campaigns. However, a few users mentioned limitations such as the inability to directly turn ads on and off within the platform and some tracking discrepancies in attributing purchases.
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It's a pretty good app. It's simple to use and worth the price. The downside is that you can't turn ads on and off directly on the platform. Instead, you have to manually review all your ads and then go to Facebook or Google to disable them. Additionally, some of the tracking doesn't seem to be attributed to the app. About 20% of the purchases don't show up on the performance report. However, aside from these two issues, it's a pretty decent app.
Hi Daniel, Thank you so much for your detailed feedback! We’re glad to hear you found the app easy to use and valuable. We wanted to let you know that we’ve listened to user feedback and have recently made updates to address the points you mentioned. You can now turn ads on and off directly within the platform, and we’ve improved our tracking system to provide more accurate performance reports. We’d love for you to give the updated version a try and see the improvements firsthand. Thanks again for helping us make the app better! Regards, Chloé - Customer Success Manager @NestScale
An extremely affordable tracking solution relative to other companies that charge an arm and a leg
Hi there, Thank you for your feedback! We're so happy to hear that you find our tracking solution affordable and effective. Providing great ad tracking & attribution tool without high costs is our goal, and it's wonderful to know we're hitting the mark. If you have any questions or need further assistance, just let us know. We're always here to help and eager to support your needs! Best regards, Chloé - Customer Success Manager @NestScale
Good value for money. Good attribution tracking, and some useful reporting features as well. Ideal for smaller businesses who don't want to spend hundreds of hundreds per month on other third party tracking apps.
Hi Joe, Thank you so much for your kind review! We're thrilled to hear that you find our app valuable and effective for attribution tracking and reporting. Your support and detailed feedback have been incredibly helpful to us. We're glad to be able to provide an affordable solution that meets the needs of smaller businesses. If you have any further suggestions or need assistance, please don't hesitate to reach out. Thanks again for being such a supportive customer! Best regards, Chloé - Customer Success Manager @NestScale
I am very satisfied with the support. Rachel helped me change and add some settings in the Business Manager. I will test the app.
Dear customer, Thank you for your feedback! We're delighted to hear that Rachel was able to assist you effectively. We hope the app meets your expectations, and we're eager to hear how it works for you after testing. If you have any further questions or need additional support, please don't hesitate to reach out. We're here to help! Regards, Chloé - Customer Success Manager @NestScale
Good App. Kevin helped me a lot to solve my problems
Dear customer, That's fantastic to hear! We're delighted that Kevin was able to assist you effectively and help resolve your problems with the app. If you ever encounter more questions or need further assistance, don't hesitate to reach out. We're here to ensure your experience remains smooth and hassle-free. Thank you for your feedback and for using our app! Cheers, Chloé
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