All reviews

Rating Breakdown

  • 5
    95% (174 ratings)
  • 4
    3% (6 ratings)
  • 3
    1% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (2 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 11, 2023

I am very pleased with the app and Chloé's work. He was quick to help and reassure me. I am happy to participate in the joint work and advertise with pleasure, the integration is very good.

Using app

About 18 hours

Total reviews

18

Average rating

5.0

Developer Reply

Hi there, Thanks for taking the time to review our app on the Shopify App Store. Do not hesitate to contact us whenever you need help! Regards, Chloé

5 / 5 Share

Jan. 10, 2023

Their customer service is fast and helpful. Rachel was helping me install the pixel when I encountered an issue.

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you a lot for your review, it really made my day! Do not hesitate to contact us whenever you need help again. Regards, Rachel

5 / 5 Share

Jan. 10, 2023

Não tenho reclamações, atendeu minhas dúvidas e objeções me ajudou, recomendo o suporte, parabénss...

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Vinicius, Thank you so much for your nice review! We truly appreciate it! If you need any help in the future, feel free to contact our support team. Regards, Rachel

5 / 5 Share

Jan. 10, 2023

Rachel was very helpful and got me to understand how to fix my ads even when i was being dumb, so thank you for taking the time out of your day to help me.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Jani, Thank you a lot for your review! We really appreciate it Please don't hesitate to reach out whenever you need help again. Regards, Rachel

5 / 5 Share

Jan. 9, 2023

easy to use.

Using app

8 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Thanks for taking the time to review our app on the Shopify App Store. Do not hesitate to contact us whenever you need help! Regards, Chloé

5 / 5 Share

Jan. 9, 2023

Good application, I immediately received the necessary support from Rachel who helped me where I did not know.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you for your nice review! If you need further assistance, don't hesitate to contact our support team Regards, Rachel

5 / 5 Share

Jan. 8, 2023

Very fast customer service, recommended! Rachel did help a lot with my issue and I resolved it immediately

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you a lot for your lovely review! If you need further help in the future, feel free to contact our support team. Regards, Rachel

5 / 5 Share

Jan. 6, 2023

I was getting some problems while connecting my store with the app but I talk with Rachel one of the customer representatives. she helped me step by step as I was adding the wrong email. overall 5 stars, for good and fast customer service. thanks, Rachel and the entire team.

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, Thank you for your review. It's my honor to support you to use our app. If you need further help in the future, feel free to contact us via live chat or email at [email protected] Regards, Rachel

5 / 5 Share

Jan. 6, 2023

A big thank you to Chloe, Laura and the entire MegaDigital team for the incredibly intensive training and support. Very dedicated and trained team with a high level of expertise. Super friendly and always available. Thanks again, absolute recommendation on my part :)

Store

Zenven

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, Thank you so much for your review. We truly appreciate it! If you have any questions or need help, don't hesitate to contact us. Regards, Chloé

5 / 5 Share

Jan. 6, 2023

Proactive customer support, helped me solve issues I was having with my marketing. Would recommend, very helpful, good response times.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you so much for your review. We truly appreciate it! If you have any questions or need help, don't hesitate to contact us. Regards, Chloé

5 / 5 Share

Jan. 5, 2023

第一次使用甚麼都不懂 很感謝客服很耐心的解答我的問題 節省了我許多需要摸索的時間 與我交談的客服 非常樂於助人和友好,他們竭盡全力確保我的問題得到滿意的解決。他們的專業精神給我留下了深刻的印象,是現在很少有人可以做到的 我覺得他們真正關心我作為客戶的體驗

Store

K7 SHOP

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

非常感谢您的好评! 如果您以后需要进一步的帮助,请随时联系我们的支持团队。

5 / 5 Share

Jan. 5, 2023

Amazing support and very helpful with all aspects of my website very detailed and understanding to walk through process of everything and overall amazing help with my business, Thank You!

Using app

30 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Lilia, Thank you for taking the time to share your feedback about our app and customer service. It really made our day! If you need help in the future, don't hesitate to contact our support team. Regards, Chloé

5 / 5 Share

Jan. 4, 2023

I recently tried Tiktok Ads and had difficulties to understand it . One day a person called " Rachel " sent me a message and helped me to understand how Tiktok Ads worked and how i had to use it . Rachel helped me a lot , she was answering all my questions and was always quick to response .

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Marwan, Thank you a lot for your review! We really appreciate it If you need any assistance, feel free to contact us via live chat or email at [email protected] Regards, Rachel

5 / 5 Share

Jan. 4, 2023

It's a very useful app and has a lot of useful features, and they also have a great customer service,the support team helped me with every step.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi George, Thank you for taking the time to share your feedback about our app and customer service. It really made our day! If you need help in the future, don't hesitate to contact our support team. Regards, Rachel

5 / 5 Share

Jan. 4, 2023

I had a great experience with the customer support team by Rachel. The representative I spoke with was extremely helpful and friendly, and they went above and beyond to ensure that my issue was resolved to my satisfaction. I was really impressed by their professionalism and expertise, and I felt that they truly cared about my experience as a customer. I would highly recommend Rachel for Company's customer support team to anyone who needs assistance with their products or services. Thank you for such a great experience!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Amey, Thank you so much for your feedback! It's so happy to know that you're satisfied with our service. If you need any help, don't hesitate to contact us via live chat or email at [email protected] Regards, Rachel

5 / 5 Share

Jan. 3, 2023

Otimo atendimento, tirou todas a minhas duvidas,me ajudou a subir minhas campanhas, adorei muito obrigado Rachel!!!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Adalberto, Thank you a lot for your lovely review! If you need further help in the future, feel free to contact our support team. Regards, Rachel

5 / 5 Share

Jan. 3, 2023

We've been using it for a week and we're happy with the app. They also have great customer service. Looking forward to using it more

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. This really made our day! Let us know if you have any questions or need help. Have a nice day, and take care! Regards Chloé

5 / 5 Share

Jan. 3, 2023

Super App. Super freundliche Arbeiter und schnelle Hilfe wurde angeboten. Kann ich weiterempfehlen...

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Vielen Dank für Ihre nette Bewertung! Wir wissen es wirklich zu schätzen! Wenn Sie in Zukunft Hilfe benötigen, können Sie sich gerne an unser Support-Team wenden. Grüße, Rachel

5 / 5 Share

Dec. 30, 2022

the support team was very helpful and manages to resolve my problem Rachel was fantastic with here help to me

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Jamie, I'm Rachel from the NestScale team. Thank you a lot for your review, it really made my day! Do not hesitate to contact us whenever you need help again! Regards, Rachel

5 / 5 Share

Dec. 30, 2022

I recommend! Very fast support and problem resolution. Rachel from the support service promptly told me where and how to run ads on my store. Thanks for the help Rachel!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Oleg, Thank you a lot for your review! It really made my day. If you need further assistance, don't hesistate to contact us via live chat or email at [email protected] Regards, Rachel