All reviews

Rating Breakdown

  • 5
    95% (174 ratings)
  • 4
    3% (6 ratings)
  • 3
    1% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (2 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 6, 2023

A big thank you to Chloe, Laura and the entire MegaDigital team for the incredibly intensive training and support. Very dedicated and trained team with a high level of expertise. Super friendly and always available. Thanks again, absolute recommendation on my part :)

Store

Zenven

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, Thank you so much for your review. We truly appreciate it! If you have any questions or need help, don't hesitate to contact us. Regards, Chloé

5 / 5 Share

Jan. 6, 2023

Proactive customer support, helped me solve issues I was having with my marketing. Would recommend, very helpful, good response times.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you so much for your review. We truly appreciate it! If you have any questions or need help, don't hesitate to contact us. Regards, Chloé

5 / 5 Share

Jan. 5, 2023

第一次使用甚麼都不懂 很感謝客服很耐心的解答我的問題 節省了我許多需要摸索的時間 與我交談的客服 非常樂於助人和友好,他們竭盡全力確保我的問題得到滿意的解決。他們的專業精神給我留下了深刻的印象,是現在很少有人可以做到的 我覺得他們真正關心我作為客戶的體驗

Store

K7 SHOP

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

非常感谢您的好评! 如果您以后需要进一步的帮助,请随时联系我们的支持团队。

5 / 5 Share

Jan. 5, 2023

Amazing support and very helpful with all aspects of my website very detailed and understanding to walk through process of everything and overall amazing help with my business, Thank You!

Using app

30 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Lilia, Thank you for taking the time to share your feedback about our app and customer service. It really made our day! If you need help in the future, don't hesitate to contact our support team. Regards, Chloé

5 / 5 Share

Jan. 4, 2023

I recently tried Tiktok Ads and had difficulties to understand it . One day a person called " Rachel " sent me a message and helped me to understand how Tiktok Ads worked and how i had to use it . Rachel helped me a lot , she was answering all my questions and was always quick to response .

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Marwan, Thank you a lot for your review! We really appreciate it If you need any assistance, feel free to contact us via live chat or email at [email protected] Regards, Rachel

5 / 5 Share

Jan. 4, 2023

It's a very useful app and has a lot of useful features, and they also have a great customer service,the support team helped me with every step.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi George, Thank you for taking the time to share your feedback about our app and customer service. It really made our day! If you need help in the future, don't hesitate to contact our support team. Regards, Rachel

5 / 5 Share

Jan. 4, 2023

I had a great experience with the customer support team by Rachel. The representative I spoke with was extremely helpful and friendly, and they went above and beyond to ensure that my issue was resolved to my satisfaction. I was really impressed by their professionalism and expertise, and I felt that they truly cared about my experience as a customer. I would highly recommend Rachel for Company's customer support team to anyone who needs assistance with their products or services. Thank you for such a great experience!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Amey, Thank you so much for your feedback! It's so happy to know that you're satisfied with our service. If you need any help, don't hesitate to contact us via live chat or email at [email protected] Regards, Rachel

5 / 5 Share

Jan. 3, 2023

Otimo atendimento, tirou todas a minhas duvidas,me ajudou a subir minhas campanhas, adorei muito obrigado Rachel!!!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Adalberto, Thank you a lot for your lovely review! If you need further help in the future, feel free to contact our support team. Regards, Rachel

5 / 5 Share

Jan. 3, 2023

We've been using it for a week and we're happy with the app. They also have great customer service. Looking forward to using it more

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. This really made our day! Let us know if you have any questions or need help. Have a nice day, and take care! Regards Chloé

5 / 5 Share

Jan. 3, 2023

Super App. Super freundliche Arbeiter und schnelle Hilfe wurde angeboten. Kann ich weiterempfehlen...

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Vielen Dank für Ihre nette Bewertung! Wir wissen es wirklich zu schätzen! Wenn Sie in Zukunft Hilfe benötigen, können Sie sich gerne an unser Support-Team wenden. Grüße, Rachel

5 / 5 Share

Dec. 30, 2022

the support team was very helpful and manages to resolve my problem Rachel was fantastic with here help to me

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Jamie, I'm Rachel from the NestScale team. Thank you a lot for your review, it really made my day! Do not hesitate to contact us whenever you need help again! Regards, Rachel

5 / 5 Share

Dec. 30, 2022

I recommend! Very fast support and problem resolution. Rachel from the support service promptly told me where and how to run ads on my store. Thanks for the help Rachel!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Oleg, Thank you a lot for your review! It really made my day. If you need further assistance, don't hesistate to contact us via live chat or email at [email protected] Regards, Rachel

5 / 5 Share

Dec. 30, 2022

Thsis app is very informative for ecommerce business analytics and market research. It has exceeded my expecations with what is available.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, It's Rachel here from NestAds support team. Thank you so much for your review. We truly appreciate it! If you have any questions or need help, don't hesitate to contact us. Regards, Rachel

5 / 5 Share

Dec. 29, 2022

Very helpful app and easy to use. Incredibly good customer service, practical and easy to use and work on it. Everyone can use it I love it

Store

EXELER

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you so much for your review. We truly appreciate it! If you have any questions or need help, don't hesitate to contact us. Regards, Rachel

5 / 5 Share

Dec. 28, 2022

Very helpful app and easy to use. Incredibly good customer service, I was assisted by Chloe. With her help and the help of Anthony and Doris (from Mega Digital - (very good agency)), they solved all of my problems and helped me understand the app better. I 100% recommend this app.

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, Thank you so much for your review. We truly appreciate it! If you have any questions or need help, don't hesitate to contact us. Regards, Chloé

5 / 5 Share

Dec. 28, 2022

I cannot find words to express how much kindness touches me Thanks Rachel I’m very happy and grateful to you

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Pape, Thank you so much for your kind review! I really appreciate it. If you need any help with our app, feel free to contact via live chat or email at [email protected] Regards, Rachel

5 / 5 Share

Dec. 28, 2022

Rachel Nest, superb support quality

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Archie, Thank you for your review. It's my honor to support you to use our app. If you need further help in the future, feel free to contact us via live chat or email at [email protected] Regards, Rachel

5 / 5 Share

Dec. 28, 2022

Would recommend this app because it's just easy to use and provids adequate capability for ads. Both of the programs had same support and thanks for that.

Store

Rishi

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you for taking time to share your thoughts about our app and customer service. It really made our day! If you need any help in the future, feel free to contact our support team. Regards, Chlóe

5 / 5 Share

Dec. 28, 2022

Thank you Rachel! She helped me with everything I needed and I can count on her. The app works great and it's a lot of help. Recomand it!

Store

4Lovers

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi Vlad, Thank you a lot for your lovely review! If you need further help in the future, feel free to contact our support team. Regards, Rachel

5 / 5 Share

Dec. 27, 2022

It is good and easy to use, the support is fast and good too and the pixels are great and they work well

Store

Lemonfy

Using app

24 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Alberto, Thank you for taking time to share your thoughts about our app and customer service. It really made our day! If you need any help in the future, feel free to contact our support team. Regards, Rachel