NS AI Chatbot, Helpdesk & FAQs
NestDesk - Powerful Customer service app for Shopify stores
Rating
4.9
feedback
94
chart
#1,803
All reviews
Rating Breakdown
Review RSS Feed
Dec. 8, 2022
The support service is amazing, at first I was unsure of how to use the app. However, Rachel's swift help resolved all my issues in minutes. I highly recommend NestDesk for all Shopify newbies.
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. If you need further help, feel free to contact us via live chat or email at [email protected] Regards, Rachel
Dec. 8, 2022
Onboarding is great and easy! Chloe is a great help and hopefully this app is a better one than the Shopify Inbox app
Hi, Chloé here from NestScale team. Thank you so much for spending your time to leave us such a lovely review! Let us know if you have any further questions or concerns! Regards Chloé
Dec. 7, 2022
Very good.I hope it can be easier.Chloe was very helpful at guiding me thru the process of setting up the chat and answered all the questions in detail. Thankyou so much!
Hi Lisa, Chloé here from NestScale team. I want to thank you so much for your lovely words. This really made our day! Let us know if you have any questions or need help. Have a nice day, and take care! Regards Chloé
Dec. 2, 2022
Chloe was very helpful at guiding me thru the process of setting up the chat and answered all the questions in detail. Thankyou so much!
Hi Tisha, It's Chloé here from NestScale team. Thank you so much for your kind words! We really appreciate you taking the time to share your experience with us! If you have any further questions or concerns, feel free to contact us. We would be more than happy to help! Regards, Chloé
Dec. 2, 2022
Really helpful and great customer service as they truly want to help and grow. They clearly want to get the best experience
Hi, Chloé here from NestScale team. Thank you so much for your kind words! We really appreciate you taking the time to share your experience with us! If you have any further questions or concersn, feel free to contact us. We would be more than happy to help! Regards, Chloé
Dec. 1, 2022
I installed the app due to site issues and needed a better way for clients to communicate the issues quickly rather than using the contact form. A lot of the Shopify apps were not working with my site but this one does. I haven't used the app much yet although it seems to function well enough for what I need, but what puts me at ease is their customer service is quick and efficient.
Thank you so much for your review. This really made our day! Let us know if you have any questions or need help. Have a nice day, and take care! Regards Rachel
Nov. 27, 2022
it is very helpful, take care of the matter seriously, carefully, very kind and support, I give a 5 stars feelback. thank you so much.
Thank you for taking the time to share your thoughts and feedback with us. We really appreciate it! If you need any help, feel free to contact us. We are happy to assist you as soon as possible! Regards, Rachel
Nov. 24, 2022
Chat with us was easy to set up and Rachel, the customer service agent I worked with was very patient and knowledgeable!
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. If you need further help, feel free to contact us via live chat or email at [email protected] Regards, Rachel
Nov. 24, 2022
Fast help thank you for all you do to help me very quickly. Definitely appreciate your help today!!!
Hi there, Chloé from NestScale here, I am really excited to see how happy you are with our app and services, and we truly wanted to thank you for taking the time to review our app on Shopify App store, it really means a lot to us. Please don't hesitate to reach out whenever you need help again. Regards, Chloé
Nov. 18, 2022
Thank you! very helpful! Live chat support helped me well. I would definitely recommend this to my friends
Thank you a lot for your review! We really appreciate it <3 If you need any further assistance with the app, don't hesitate to let us know. Our support team is always happy to help! Regards, Chloé
Nov. 9, 2022
I'm using this app to chat to my customers, so far i'm 100% happy with the app, and whenever i have problems with the app support team are always there to assist, this App helps me gain trust with my customers, i would definitely recommend it to everyone
Thank you very much for your great review. Your feedback made our day. Feel free to let us know if you have any questions, we are here to help you!
Oct. 26, 2022
molto veloci e disponibili, un ottima applicazione per implementare qualità e professionalità al proprio store/sito
Grazie mille per aver dedicato del tempo a scrivere questa fantastica recensione. Non esitare a contattarci se hai bisogno di assistenza. Il nostro team di supporto è felice di aiutarti!
Sept. 19, 2022
Great App, really useful and exactly as described. I am using it to communicate with my clients as they view the different pages on my site.
Thank you a lot for your review! We really appreciate it. If you need any assistance with the app, feel free to contact us. Our support team is happy to help!
July 29, 2022
Very Good app in order to avoid many inbox, easy to use and to setup, Reactive support on email, Facebook and website chat. Free now but i hope cheaper pricing in future, Need some improvments but definitively i like this
Thank you so much for taking the time to write the great review. Rest assured that we will continue to strive to improve our app and make your experience even better moving forward. If there is anything more we can do to assist, don’t hesitate to contact us via live chat or email at [email protected]. We are here to help you! All the best! Chloé | NestScale Customer Success Team