NS Shoppable Video Reels & UGC
Shopify Shoppable Videos & Shoppable UGC App for Free
Rating
4.8
feedback
12
chart
#7,821
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
67%
-
Less than a month
25%
-
Less than a year
8%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify app are overwhelmingly positive, with users praising the excellent customer service provided by the team. Many users highlighted the quick and helpful support they received when facing issues with installation or functionality. The app itself is described as easy to use, straightforward, and offering great customization options. Users also appreciate that the app is free, making it even more valuable. However, there were a few mentions of initial setup challenges and some issues with video play on the store, which were eventually resolved with the assistance of the responsive support team.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
May 30, 2024
Today, I tried using the NS Instagram Feed & TikTok app, and it worked great. Although I encountered some issues, Lily's support was very prompt and quickly resolved my problems.
Hi, Thank you for trying out the NS Instagram Feed & TikTok app and sharing your experience with us! We’re so glad to hear that the app worked great for you. While it’s unfortunate you encountered some issues, it’s wonderful to know that Lily was able to assist you promptly and resolve them quickly. If you have any further questions or need help in the future, please don’t hesitate to reach out. We’re here to ensure you continue to have a smooth experience with the app. Thanks again for your feedback! Best regards, Chloé - Customer Success Manager @NestScale
May 28, 2024
Finally a good social feed app, PLUS ITS FREE ... and they have the best customer service!
Hi, Thank you for trying out the NS Instagram Feed & TikTok app and sharing your experience with us! We’re so glad to hear that the app worked great for you. While it’s unfortunate you encountered some issues, it’s wonderful to know that Lily was able to assist you promptly and resolve them quickly. If you have any further questions or need help in the future, please don’t hesitate to reach out. We’re here to ensure you continue to have a smooth experience with the app. Thanks again for your feedback! Best regards, Chloé - Customer Success Manager @NestScale
May 28, 2024
I'm very happy with the app. Easy to use and straightforward. Had some issues with video play on my store but Rachel swiftly assisted me to resolve the issues. Now everything is smooth. Thanks team
Dear customer, Thank you so much for your feedback! We're delighted to hear that you're happy with the app and find it easy to use. We're glad Rachel could swiftly resolve the video play issues for you, ensuring everything runs smoothly. Your satisfaction is our priority. If you need any further assistance, feel free to reach out. Thanks again for your support! Cheers, Chloé - Customer Success Manager @NestScale
May 23, 2024
I've been using this Instagram & TikTok feed app for my Shopify store, and it's fantastic, especially considering it's free. The best part is the customer service – they're incredibly helpful and reply quickly. A special shoutout to Chloe, who assisted me even when I needed her to do double work. Her support made the experience seamless. Highly recommended!
Dear customer, Thank you so much for your kind words! We're thrilled to hear that you find the Instagram & TikTok feed app fantastic and that our customer service has been helpful. I'm especially glad to know that I could assist you effectively. Your feedback means a lot to us and motivates us to keep providing the best support possible. If you need any further assistance, please don't hesitate to reach out. Thanks again for your recommendation! Regards, Chloé - Customer Success Manager @NestScale
Feb. 23, 2024
Dear customer, Thank you so much for your 5-star rating! We truly appreciate your support and hope you continue to enjoy using our app. If you ever have any questions or need assistance in the future, feel free to reach out. Regards, Chloé - Customer Success Manager @NestScale
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