NS Shoppable Video Reels & UGC
Shopify Shoppable Videos & Shoppable UGC App for Free
Rating
4.8
feedback
11
chart
#2,654
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
73%
-
Less than a month
9%
-
Less than a year
18%
-
More than a year
0%
Reviews Summary
The NS Instagram Feed & TikTok app has received mostly positive reviews from users. Customers appreciate the app being free and the excellent customer service provided by the support team. Users have highlighted the quick response times and helpfulness of the support staff, mentioning specific team members like Lily and Chloe who went above and beyond to assist. The app offers great customization options and works well once properly set up, according to users. However, some users experienced initial installation issues that required support intervention, leading to a slightly rocky start for a few.
Highlights
Review RSS Feed
All reviews
July 10, 2025
Wow, thanks so much for the 5 stars — we really appreciate you taking the time to leave such a kind review! 🙏 We’re glad to hear everything’s going smoothly with the app. Our team is always working to make sure you not only get a useful tool, but also a support experience you can count on anytime. If anything ever comes up — big or small — just give us a shout. We're always here to make things easier for you and your store. Thanks again for trusting NestScale! — Chloé 💛
May 30, 2024
Today, I tried using the NS Instagram Feed & TikTok app, and it worked great. Although I encountered some issues, Lily's support was very prompt and quickly resolved my problems.
Hi, Thank you for trying out the NS Instagram Feed & TikTok app and sharing your experience with us! We’re so glad to hear that the app worked great for you. While it’s unfortunate you encountered some issues, it’s wonderful to know that Lily was able to assist you promptly and resolve them quickly. If you have any further questions or need help in the future, please don’t hesitate to reach out. We’re here to ensure you continue to have a smooth experience with the app. Thanks again for your feedback! Best regards, Chloé - Customer Success Manager @NestScale
May 28, 2024
Finally a good social feed app, PLUS ITS FREE ... and they have the best customer service!
Hi, Thank you for trying out the NS Instagram Feed & TikTok app and sharing your experience with us! We’re so glad to hear that the app worked great for you. While it’s unfortunate you encountered some issues, it’s wonderful to know that Lily was able to assist you promptly and resolve them quickly. If you have any further questions or need help in the future, please don’t hesitate to reach out. We’re here to ensure you continue to have a smooth experience with the app. Thanks again for your feedback! Best regards, Chloé - Customer Success Manager @NestScale
May 23, 2024
I've been using this Instagram & TikTok feed app for my Shopify store, and it's fantastic, especially considering it's free. The best part is the customer service – they're incredibly helpful and reply quickly. A special shoutout to Chloe, who assisted me even when I needed her to do double work. Her support made the experience seamless. Highly recommended!
Dear customer, Thank you so much for your kind words! We're thrilled to hear that you find the Instagram & TikTok feed app fantastic and that our customer service has been helpful. I'm especially glad to know that I could assist you effectively. Your feedback means a lot to us and motivates us to keep providing the best support possible. If you need any further assistance, please don't hesitate to reach out. Thanks again for your recommendation! Regards, Chloé - Customer Success Manager @NestScale
Feb. 23, 2024
Dear customer, Thank you so much for your 5-star rating! We truly appreciate your support and hope you continue to enjoy using our app. If you ever have any questions or need assistance in the future, feel free to reach out. Regards, Chloé - Customer Success Manager @NestScale
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