NS Shoppable Videos & Reels for Shopify

NS Shoppable Videos & Reels

Drive sales with Instagram, TikTok, UGC as shoppable videos

Developer

Rating

4.9

feedback

29

Reviews

chart

#2,204

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    28%
  • Less than a month
    24%
  • Less than a year
    48%
  • More than a year
    0%

Reviews Summary

The reviews for the NestWidget-TikTok app are overwhelmingly positive, with users praising the app's ease of use, helpful customer service, and the fact that it is free. Many users highlighted the quick and efficient support they received from the team, with specific mentions of team members like Lily, Rachel, Chloe, Kevin, Jenny, and CLOU who provided excellent assistance. Users also appreciated the app's functionality, customization options, and its ability to integrate TikTok seamlessly into their online stores. However, there were a few mentions of initial setup issues that required support intervention, but users were satisfied with the eventual resolution and performance of the app.

Highlights

Positive customer service experience and quick support resolution
Ease of use and free functionality
Integration with TikTok and social media growth
Customization options and app performance
Initial setup issues requiring support intervention

Rating Breakdown

  • 5
    90% (26 ratings)
  • 4
    7% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Sept. 26, 2024

Hello everyone. The team that developed this app is great. This app is just a godsend for websites!!! Thank you very much. The main thing is that everything works great and simple.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your kind words! We’re thrilled to hear that you’re enjoying the app and that it’s been a helpful addition to your website. Our team works hard to make sure everything runs smoothly and stays simple for our users. If you ever need anything further, don’t hesitate to reach out! Thanks again for your support! Best regards, Chloé - Customer Success Manager @NestScale

5 / 5 Share

May 30, 2024

Today, I tried using the NS Instagram Feed & TikTok app, and it worked great. Although I encountered some issues, Lily's support was very prompt and quickly resolved my problems.

Store

Ailsas

Using app

About 4 hours

Total reviews

8

Average rating

5.0

Developer Reply

Hi, Thank you for trying out the NS Instagram Feed & TikTok app and sharing your experience with us! We’re so glad to hear that the app worked great for you. While it’s unfortunate you encountered some issues, it’s wonderful to know that Lily was able to assist you promptly and resolve them quickly. If you have any further questions or need help in the future, please don’t hesitate to reach out. We’re here to ensure you continue to have a smooth experience with the app. Thanks again for your feedback! Best regards, Chloé - Customer Success Manager @NestScale

5 / 5 Share

May 30, 2024

Feasible to use.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you for your feedback! We're glad to hear you find the app feasible to use. If there’s anything we can do to improve your experience further or any features you’d like to see, please don’t hesitate to let us know. We're always here to help! Best regards, Chloé - Customer Success Manager @NestScale

5 / 5 Share

May 28, 2024

Finally a good social feed app, PLUS ITS FREE ... and they have the best customer service!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you for trying out the NS Instagram Feed & TikTok app and sharing your experience with us! We’re so glad to hear that the app worked great for you. While it’s unfortunate you encountered some issues, it’s wonderful to know that Lily was able to assist you promptly and resolve them quickly. If you have any further questions or need help in the future, please don’t hesitate to reach out. We’re here to ensure you continue to have a smooth experience with the app. Thanks again for your feedback! Best regards, Chloé - Customer Success Manager @NestScale

5 / 5 Share

May 28, 2024

I'm very happy with the app. Easy to use and straightforward. Had some issues with video play on my store but Rachel swiftly assisted me to resolve the issues. Now everything is smooth. Thanks team

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Dear customer, Thank you so much for your feedback! We're delighted to hear that you're happy with the app and find it easy to use. We're glad Rachel could swiftly resolve the video play issues for you, ensuring everything runs smoothly. Your satisfaction is our priority. If you need any further assistance, feel free to reach out. Thanks again for your support! Cheers, Chloé - Customer Success Manager @NestScale

All reviews

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