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Dear customer, We're truly sorry to hear about your negative experience with our app. We take your feedback seriously and want to make things right. Please accept our sincere apologies for any inconvenience you've encountered. We'd like to learn more about the issues you faced so that we can address them promptly. If you could provide more details or contact our customer support team at [email protected], we'll do our best to resolve your problems as quickly as possible. Your feedback is invaluable to us, and we are committed to improving our app to ensure a better experience for all our users. We hope you'll give us another chance in the future to demonstrate our dedication to your satisfaction. Thank you for bringing this to our attention, and we look forward to assisting you further. Sincerely, Chloé - Customer Success Manager @ NestScale