NS Shoppable Video Reels & UGC for Shopify

NS Shoppable Video Reels & UGC

Drive sales with Instagram, TikTok, UGC as shoppable videos
Developer
NestScale
Rating
4.8
Feedback
11
Reviews
Chart
#3,534
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The NS Instagram Feed & TikTok app has received mostly positive reviews from users. Customers appreciate that the app is free and offers great customization options. The customer service provided by Lily, Chloe, and the team is highly praised for being prompt and helpful in resolving issues. Some users had initial difficulties with installation and setup, but the support team was able to assist them effectively. Overall, the app is recommended for its functionality and excellent customer service.

Time spent using app
How long merchants keep the app installed.
Less than an hour 0%
Less than a day 73%
Less than a month 9%
Less than a year 18%
More than a year 0%
All reviews
5 / 5 Share
July 10, 2025

Store Using app Total reviews Average rating
Z&H Designs 9 months 1 5.0
Developer Reply

Wow, thanks so much for the 5 stars — we really appreciate you taking the time to leave such a kind review! 🙏 We’re glad to hear everything’s going smoothly with the app. Our team is always working to make sure you not only get a useful tool, but also a support experience you can count on anytime. If anything ever comes up — big or small — just give us a shout. We're always here to make things easier for you and your store. Thanks again for trusting NestScale! — Chloé 💛

5 / 5 Share
May 30, 2024

Today, I tried using the NS Instagram Feed & TikTok app, and it worked great. Although I encountered some issues, Lily's support was very prompt and quickly resolved my problems.

Store Using app Total reviews Average rating
Ailsas About 4 hours 9 5.0
Developer Reply

Hi, Thank you for trying out the NS Instagram Feed & TikTok app and sharing your experience with us! We’re so glad to hear that the app worked great for you. While it’s unfortunate you encountered some issues, it’s wonderful to know that Lily was able to assist you promptly and resolve them quickly. If you have any further questions or need help in the future, please don’t hesitate to reach out. We’re here to ensure you continue to have a smooth experience with the app. Thanks again for your feedback! Best regards, Chloé - Customer Success Manager @NestScale

5 / 5 Share
May 28, 2024

Finally a good social feed app, PLUS ITS FREE ... and they have the best customer service!

Store Using app Total reviews Average rating
eliteGPS About 1 hour 2 5.0
Developer Reply

Hi, Thank you for trying out the NS Instagram Feed & TikTok app and sharing your experience with us! We’re so glad to hear that the app worked great for you. While it’s unfortunate you encountered some issues, it’s wonderful to know that Lily was able to assist you promptly and resolve them quickly. If you have any further questions or need help in the future, please don’t hesitate to reach out. We’re here to ensure you continue to have a smooth experience with the app. Thanks again for your feedback! Best regards, Chloé - Customer Success Manager @NestScale

5 / 5 Share
May 23, 2024

I've been using this Instagram & TikTok feed app for my Shopify store, and it's fantastic, especially considering it's free. The best part is the customer service – they're incredibly helpful and reply quickly. A special shoutout to Chloe, who assisted me even when I needed her to do double work. Her support made the experience seamless. Highly recommended!

Store Using app Total reviews Average rating
Ouson About 2 hours 9 5.0
Developer Reply

Dear customer, Thank you so much for your kind words! We're thrilled to hear that you find the Instagram & TikTok feed app fantastic and that our customer service has been helpful. I'm especially glad to know that I could assist you effectively. Your feedback means a lot to us and motivates us to keep providing the best support possible. If you need any further assistance, please don't hesitate to reach out. Thanks again for your recommendation! Regards, Chloé - Customer Success Manager @NestScale

5 / 5 Share
Feb. 23, 2024

Store Using app Total reviews Average rating
eyemoody About 17 hours 3 5.0
Developer Reply

Dear customer, Thank you so much for your 5-star rating! We truly appreciate your support and hope you continue to enjoy using our app. If you ever have any questions or need assistance in the future, feel free to reach out. Regards, Chloé - Customer Success Manager @NestScale

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