Strong Theory Systems review for netParcel
Feb. 18, 2016
First, Let me tell you, I started with the list of apps for shipping, at the top...You figure the names from the top down are the best, in order. PFFF, not true. I tried the big name first (won't mention it) but had problems sending to UK. They said it was DHL's problem on accepting a label to be paid for? Well, I imagine they were telling the truth and their service rep person was as helpful as possible (I'll give them that). But in the end, the only thing that is gonna make my life easier is to get the ...amn package sent to my customer. This is where NET PARCEL came in!!! These bad ass bastards rock!! Not only did I get my shipping label printed, dropped off to DHL and the package got to my customer in 2+ days, from Seattle to some hinterland of the U.K. But here's where these guys are crazy want to please me, the customer...Get this, I had put my credit card to buy the label, but they didn't even collect till two weeks after. I handn't realized I hadn't paid, but they (at the time) just wanted to make sure my label was printed and I was taken care of (bit of a risk on their part, I could have stiffed them?). Anyways, I use these guys now for domestic and international service and will ONLY use them. They have my back and I know they want to succeed and this is how you prove that. Getting me a label and having a label that a big shipper like DHL, will definitely accept AND getting it to my customer, are the only things that matter! Sure, great customer service, in dealing with label, printing, buying issues, is important; but getting MY customers served is EVERYTHING! You can use someone else, but these guys will cut their own ....sack off to make sure you get taken care of. Frankly I have not seen customer service like this, since the early 80's, Americana, when I dealt with businesses that did truly care about my happiness. Net Parcels rules on shoplify! Use someone else at your own risk. If you have any questions about shipping, you can contact me personally, [email protected] I just want people to know I am real and a real company and I'm willing to back up NetParcel, anywhere, anytime.
