netParcel for Shopify
Developer
View on App Store

Rating

4.8

feedback

290

Reviews

chart

#1,206

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    0%
  • Less than a month
    10%
  • Less than a year
    44%
  • More than a year
    42%

Reviews Summary

NetParcel is highly praised by ecommerce merchants for its ease of implementation, great rates, and seamless integration with Shopify. Users appreciate the one-stop-shop experience it provides, connecting with PayPal for payments and offering competitive pricing. The app is lauded for its excellent customer support, quick implementation of requested changes, and user-friendly interface. Many users recommend NetParcel for its usefulness in dealing with returns labels, competitive pricing, and variety of carrier options for shipping. However, there are a few minor issues mentioned, such as occasional discrepancies in package weights and the need for clearer documentation of policies.

Highlights

Ease of implementation and integration with Shopify, great rates, and one-stop-shop experience
Excellent customer support, quick implementation of changes, and user-friendly interface
Usefulness in dealing with returns labels, competitive pricing, and variety of carrier options
Occasional discrepancies in package weights and need for clearer documentation of policies

Rating Breakdown

  • 5
    91% (263 ratings)
  • 4
    6% (17 ratings)
  • 3
    1% (3 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (5 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 17, 2025

This company has great rates, and is easy to use and integrate with Shopify. Very happy with the service.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

March 14, 2025

Facile d'utilisation, pas de surprise et bien connecté. On a eu un peu de souci pendant la grève de Poste Canada, mais c'était attendu. Merci pour la plateforme!

Using app

About 4 years

Total reviews

1

Average rating

5.0

2 / 5 Share

March 14, 2025

When it works, it works great. Unfortunately I have been charged more overage, wrong address and unknown reason fees on this platform than any other platform. I dispute one out of every 3 shipments, and have reduced the amount I rely on Netparcel exponentially. It's a shame, as it is an easy system to use and accesses services i would ordinarily not have access to. But it's impossible to pre-check customer supplied addresses, and you're charged $15 every time they deem it so.. PLus, 1/2" discrepency on one measurement can lead to $20-$50 in additional charges. Be wary.

Using app

3 minutes

Total reviews

1

Average rating

2.0

5 / 5 Share

March 14, 2025

Easy integration and best shipping service! Highly recommended

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 27, 2024

Very easy to implement, great rates and it connects with PayPal for payment. Perfect when you invoice customers for shipping via PayPal. One stop shop.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for this thoughtful review! We're thrilled to hear that our rates and PayPal integration are helpful to your business. We look forward to being a continued partner in The Custom Place's growth!

All reviews

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