netParcel

The reviews are overwhelmingly positive. Users consistently praise the app for its easy-to-use interface, simple Shopify integration, quick order import, real-time rate quotes, and the ability to compare multiple carriers in one place. Many merchants say it saves time and money, offers competitive or even best-in-class shipping rates, and helps them ship more efficiently, especially for Canada-to-U.S. and international shipments. Customer support is another major strength, with many reviewers describing the team as responsive, helpful, professional, and quick to resolve issues or implement requested changes. The main negatives are relatively limited but recurring. A few users mention setup or compatibility issues, such as needing a Shopify plan upgrade for carrier-calculated shipping, missing or unclear documentation, and occasional problems with label-related paperwork like customs forms. Some reviewers also note feature gaps or inconsistencies, including limited marketplace order imports, occasional invoicing format differences, and a desire for better Amazon Seller integration. A small number of reviews mention billing or weight-adjustment concerns, but even those often note that support was responsive and helpful in resolving the issue.