netParcel
Save big with Canada's favourite shipping tool.
Rating
4.9
feedback
286
chart
#597
All reviews
Rating Breakdown
July 13, 2023
I added the app to my Shopify account and got a great quote. Recommend using this for your larger parcel shipping. Good email support too.
Thank you for the review! We're thrilled to see that our rates and email support were helpful to BJ Landers Adventure Co. If there's anything else we can do to help support your business, we are always just an email away at [email protected].
June 23, 2023
The app integrates with my store without any issues and their shipping prices are pretty decent. I took off 1 star because after purchasing a UPS label through them, it only provided the shipping label but not the required customs form that need to be attached to the package. Initially I had to email support to send me the customs form each time but I asked if they could fix it because it was very inconvenient to have to email every single time. After that support did make the changes in the backend that included the customs form to be downloaded with the shipping label. The other issue I've had is my package weighing 1.15 kg but after paying for shipping, the weight is changed to 2.27 kg and there's an extra charge for the weight adjustment. My scale is correct because all the other item's weight were not changed, so why it happens with this item every time...I don't understand. All in all, I use this service when I need to ship a package using UPS or DHL.
We appreciate the review and feedback! Looking into the items you mentioned, it appears that our support team was able to resolve the customs form issue, and continues engagement on the weight adjustment concern. We look forward to providing continued service and support of Momo Monster Co's growth, and are always available at [email protected] to address any concerns.
April 5, 2023
Netparcel offers great rates on various courier shipments, especially for international shipping, and the Shopify integration makes it easy to bring the customers' address over to get quotes. It would be nice if the import also brought in order items/weights/HS codes, etc, but for now it's worth the price/service to just plug that in myself. I have never had an issue with shipments with them and my few interactions with their team have been professional and pleasant.
We appreciate your review and are glad to hear our rates and integration are helpful! We will certainly let you know if the feature you mentioned becomes available in the near future. In the meantime, we will continue striving to support Softer Specialty Drink Co's growth!
Aug. 4, 2022
The functionality of this app is amazing! I love how it is integrated with my rekindleyourlife.ca Shopify and Etsy shop. Although It does operate outside of my shop. Shipping to the US is a very low cost for my packages and is extremely simple to navigate. Shipping within Canada is oddly more than other services I use and the UPS pickup charge deters me from using this service at times. Overall I am definitely happy with the service, products, and design of this app.
Thank you for your review! We're thrilled to hear you are happy with our services and the design of our app. If there's anything we can do to improve your netParcel experience, our helpful team is always just an email away at [email protected]. We look forward to being a continued partner in Rekindle's growth!
June 27, 2022
Friendly and helpful customer support. Netparcel is a good option for Canadian shippers, and has reliable couriers (Puro, DHL, and the like).
Thanks so much for this lovely review! We strive to provide a wide range of carriers and services, and are thrilled to be supporting Archives Wine & Spirit Merchants' continued growth.
Nov. 25, 2019
i have used this app because i have a drop shipping point. Netparcel has been great for my shipping needs and i was able to use whatever shipper i wished through the netparcel app.
July 30, 2019
My customers do a lot of custom work and typically need stock at the last minute. It is a great feature for customers to be able to see real-time quotes and choose their shipping carrier of choice. For me, I love the ability to import an order saving time in generating a shipping label. One thing I would see as a nice feature would be to allow customers to also choose options like signature required and residential as these can (for some carriers) increase the cost at the time that the label is generated and not accounted for when the customer receives a quote.
May 2, 2018
Thanks to netParcel, we reduce the time for processing shipping, as well as our cost. It is also user friendly, we highly recommend it. It is just missing Canada Post quotes and it will be perfect!
Jan. 16, 2018
I really do love this app. Quick and easy to use, and they beat my negotiated UPS rates. I didn't give it 5 stars, because I need to use their website, to produce postage. There may be a way to have it integrated into my store, but I believe I'd need to either have the $300/month plan, or pay $20 ala-carte. I'll probably end up doing that....as $20 is saved, in no time. Oh, and by the way, I'm a USA shipper. ---------------------- Well, after a month of shipping, here's what I can tell you. The rate quoted, will not be the rate you pay, 90% of the time. I'm so sick of these surcharges. $3.85 for residential delivery $1 for fuel $3.25 for Extended Area surcharge These additional fees are never quoted, until you get your bill. Fedex does this, and UPS does this. In my book, it's "bait and switch". The post office doesn't back-load these fees, so these guys don't need to either....but they do. So, until Fedex and UPS drop these extra fees, I'll stick with USPS, where I can see what I get. Oh, by the way, when you purchase postage via Amazon, and you select UPS or Fedex, what you see, is what you pay. Amazon demanded that there be no extra surcharges, when they negotiated their contract with Fedex/UPS. I'll leave my star rating at 4, because I think netParcel is simply a vendor for Fedex, so it's probably not their fault.
June 28, 2017
Very easy use, My shipping cost has lowered by 70% and customer service was excellent! Cheaper then going directly to some of the shipping sites.
April 12, 2017
Just started using netparcel. I am exited to see how it will make my business easier, cost effective and more efficient.
April 4, 2017
I have had great success with Netparcel. It is easy to use and has saved me $$ significantly.
April 4, 2017
Net parcel has been working well for us and has saved typically about 5 to 10 percent more than our typically carriers through FedEx. If they carried LTL Freight this would also help me move my entire relationship from unishippers. I would verify their rates after the fact that things have shipped just to make sure the quotes are consistent. Overall rating is for ease of use, good customer support and support timeline.
Sept. 8, 2016
Started using this app a few days ago with the Canada Post strike on and off shipping has been challenging. These are the best shipping rates across Canada that we have found so far and are delighted with that. Also, having the orders populate from Shopify is a great time saver and helps eliminate data transfer errors. I wish the invoicing would calculate a total for the day or week and put a group charge through, versus each individual one - it does make accounting harder. Give it a go, you will be glad you did.
July 12, 2016
Very good app. Began using it when Canada Post threatened to go on strike. Works well. Some small, minor glitches but this app really saved us when we couldn't ship with Canada Post. We have continued to use it post strike as it gives us additional options for shipping for our customers at great rates, rates we'd never be able to get on our own without netParcel. Customer service is very good, got back to me quickly. Looking forward to seeing how they continue to develop this app. Will definitely continue to use.
July 10, 2016
Simple, easy to use. Customer info is carried over from Shopify by entering the order number. A few clicks and you can see all the rates by the supported carriers. I can confidently recommend this service to anyone looking for an alternative to Canada Post, or to offer customers "to their door service" when Canada Post only delivers to their mail box.
July 30, 2019
Totally would recommend this app to another customer. We were shopping around because of the Canada Post potential strike and we liked this app a lot. Gives you multiple options, breaking it down by cost and transit time. Give you the ability to import a shopify order number for easy entry. Room for improvement would be: - Canada Post integration - Ability to link from the Shopify order page directly to get a quote on netparcel All minor but would be handy. Great job netParcel!