Robust NetSuite Integrator for Shopify

Robust NetSuite Integrator

Connect NetSuite for Orders, Refund, Customer, Inventory & B2B

Rating

4.5

feedback

78

Reviews

chart

#2,906

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    0%
  • Less than a month
    10%
  • Less than a year
    56%
  • More than a year
    32%

Reviews Summary

The Robust NetSuite Integrator app has received a mix of positive and negative reviews from users. Positive aspects highlighted include excellent customer service, responsive support team, ease of use, and seamless integration between Shopify and NetSuite. Users appreciate the knowledge and responsiveness of team members like Shivam, Shubham, and Tarishi. The app is praised for its functionality in syncing orders, inventory, and pricing, as well as for offering customization options. On the other hand, negative reviews mention issues with bugs, lack of responsiveness, and difficulties in customizing certain features. Some users experienced problems with specific functionalities like listing products from NetSuite to Shopify and syncing orders paid for by gift cards. Despite these challenges, the majority of users find the app beneficial for their business needs.

Highlights

Excellent customer service and responsive support
Ease of use and seamless integration
Functionality and customization options
Issues with bugs and lack of responsiveness
Challenges with specific functionalities

Rating Breakdown

  • 5
    91% (71 ratings)
  • 4
    4% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    5% (4 ratings)

Reviews with Text

  • 100% (78)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 17, 2025

Fantastic App and customer service is exceptional. Shivam and team are always available to help, are very knowledgeable and very responsive.

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 25, 2025

Shivam was very helpful to us when it came to support with NetSuite

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2025

The support team contacted me promptly and we were able to resolve the issue with a minimum of fuss. Very Happy.

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 13, 2025

Shub support is amazing!

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 29, 2025

Its a good app and does a great job. My roles last 15+years have covered a number of complex Netsuite implementations... this app works, good people to work with, they care to help you out and make sure the solution works.

Using app

Almost 2 years

Total reviews

7

Average rating

4.4

All reviews

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