Robust NetSuite Integrator for Shopify

Robust NetSuite Integrator

Order & Inventory Sync, Order Fulfillment with NetSuite

Rating

4.5

feedback

77

Reviews

chart

#2,376

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    0%
  • Less than a month
    12%
  • Less than a year
    57%
  • More than a year
    29%

Reviews Summary

The reviews for the Robust NetSuite Integrator app are mostly positive, highlighting the excellent support provided by the team members like Shivam, Shub, and Tarishi. Users appreciate the app's functionality in syncing orders between Shopify and NetSuite, making their workflow more efficient. The customer service is praised for being responsive, helpful, and going above and beyond to resolve any issues that arise. However, there are a few negative reviews mentioning issues with customization, lack of responsiveness, and bugs in the system that led to serious consequences for some users.

Highlights

Excellent customer support and responsiveness
Efficient order syncing between Shopify and NetSuite
Positive user experience with the app functionality
Issues with customization and bugs in the system
Lack of responsiveness and serious consequences for some users

Rating Breakdown

  • 5
    91% (70 ratings)
  • 4
    4% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    5% (4 ratings)

Reviews with Text

  • 100% (77)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 25, 2025

Shivam was very helpful to us when it came to support with NetSuite

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2025

The support team contacted me promptly and we were able to resolve the issue with a minimum of fuss. Very Happy.

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 13, 2025

Shub support is amazing!

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 29, 2025

Its a good app and does a great job. My roles last 15+years have covered a number of complex Netsuite implementations... this app works, good people to work with, they care to help you out and make sure the solution works.

Using app

Almost 2 years

Total reviews

7

Average rating

4.4

5 / 5 Share

July 25, 2025

Shubham and all of the support team have been absolutely incredible! We've been looking for a reliable client to help us offer syncing services from NetSuite to Shopify, and this is by far the best tool and support team you can ask for. If I could leave more than 5 stars, I would!

Using app

25 days

Total reviews

2

Average rating

5.0

All reviews

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