Robust NetSuite Integrator for Shopify

Robust NetSuite Integrator

Order & Inventory Sync, Order Fulfillment with NetSuite

Rating

4.5

feedback

77

Reviews

chart

#2,482

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    0%
  • Less than a month
    10%
  • Less than a year
    57%
  • More than a year
    30%

Reviews Summary

The Robust NetSuite Integrator app has received a mix of positive and negative reviews from users. On the positive side, many users praised the exceptional customer service provided by the team, particularly mentioning names like Shivam and Tarishi. The app was commended for its effectiveness in syncing data between Shopify and NetSuite, with users highlighting its user-friendly interface and helpful features. Additionally, the support team was lauded for being responsive, knowledgeable, and proactive in addressing any issues that arose. However, there were also negative reviews pointing out issues with the app's functionality, such as bugs, unreliable syncing features, and difficulties in customization. Some users expressed frustration with the lack of responsiveness and accountability from the support team, leading to serious consequences for their businesses.

Highlights

Exceptional customer service and support
Effective data syncing between Shopify and NetSuite
User-friendly interface and helpful features
Issues with app functionality and customization
Lack of responsiveness and accountability from support team

Rating Breakdown

  • 5
    91% (70 ratings)
  • 4
    4% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    5% (4 ratings)

Reviews with Text

  • 100% (77)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 17, 2025

Fantastic App and customer service is exceptional. Shivam and team are always available to help, are very knowledgeable and very responsive.

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 25, 2025

Shivam was very helpful to us when it came to support with NetSuite

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2025

The support team contacted me promptly and we were able to resolve the issue with a minimum of fuss. Very Happy.

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 13, 2025

Shub support is amazing!

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 29, 2025

Its a good app and does a great job. My roles last 15+years have covered a number of complex Netsuite implementations... this app works, good people to work with, they care to help you out and make sure the solution works.

Using app

Almost 2 years

Total reviews

7

Average rating

4.4

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more