All reviews

Rating Breakdown

  • 5
    94% (73 ratings)
  • 4
    4% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (1 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 21, 2023

Increible el servicio, la integración es muy facil (aunque tardada por todo lo que se debe configurar) y la atencion de los ejecutivos es MUY BUENA. Super recomendado!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hola ¡Es fantástico saber que ha tenido una experiencia positiva con el servicio! La fácil integración y la excelente atención al cliente son factores clave que contribuyen a una experiencia de usuario exitosa y satisfactoria. Si tienes alguna pregunta específica o si hay algo más que quieras compartir sobre tu experiencia, no dudes en hacérmelo saber. Ya sea que esté buscando más información o simplemente quiera hablar más sobre sus pensamientos, ¡estamos aquí para ayudarlo!

5 / 5 Share

Dec. 7, 2023

Overall, Robust NetSuite Integrator is a great solution for connecting Shopify and NetSuite. We sometimes need support related to some of our customizations, but Webbee is very responsive & helpful, and issues are resolved quickly. Definitely recommend.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Hello Thank you for your positive feedback! We're delighted to hear that the Robust NetSuite Integrator has been a valuable solution for your Shopify and NetSuite integration needs. At Webbee, we are committed to providing responsive and helpful support, ensuring that any customization-related issues are promptly addressed. If you have any further questions or need assistance, please don't hesitate to reach out. We appreciate your recommendation and look forward to continuing to meet your integration requirements.

5 / 5 Share

Nov. 21, 2023

We've been using the app for since the begining of 2023 and it works very well.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 15, 2023

Using since 2021, the support has been excellent at ensuring our success. Our orders have been flowing without much issue and, if there is any issue, their support team has taken care of us well.

Using app

Over 2 years

Total reviews

8

Average rating

5.0

Developer Reply

Hello It's great to hear that you've had a positive experience with the support team since 2021. Reliable customer support is crucial for ensuring smooth operations and resolving any issues that may arise. If you have any specific questions or if there's anything else you'd like to share about your experience, feel free to let us know!

5 / 5 Share

Nov. 15, 2023

Using the application since 2021, the support has been excellent as well as the flow of orders into Netsuite since that time. We are very happy with the service and their support of us even when things may go wrong. Thank you especially to Shivam for all of his help.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello We are glad to hear that you've been satisfied with both the application and the support you've received since 2021. Having a reliable system for order flow and responsive customer support is crucial for a smooth business operation. If you have any specific feedback or if there's anything else you'd like to share, feel free to let us know. It's always valuable to hear about positive experiences with products and services.

5 / 5 Share

Nov. 9, 2023

The team at Robust is very responsive and I am a big fan of the UI of their app. The ability to open sales orders in Netsuite directly from Shopify is a very good feature. There is a wide variety of customizations that you can do and the app is very straightforward.

Store

BoxoUSA

Using app

4 months

Total reviews

5

Average rating

5.0

Developer Reply

Hello It's great to hear that you've had a positive experience with the team at Robust and appreciate the user interface of their app. The seamless integration between Shopify and NetSuite, especially the ability to open sales orders directly, seems to be a valuable feature for your business. The availability of a wide range of customizations is also a significant advantage, allowing you to tailor the app to your specific needs. The straightforward nature of the app likely contributes to a smoother user experience.

5 / 5 Share

Nov. 7, 2023

Great app with a lot of features! The support team is always available to help on settings and advices.

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello Thank you for your kind words! We are glad to hear that you're enjoying the app and that the support team has been helpful in providing you with settings and advice. If you have any questions or need assistance with anything else, feel free to ask the support team of WebBee Global.

5 / 5 Share

Oct. 18, 2023

Very helpful staff member guided me through all the steps I needed to fix my problem. All it took was a quick zoom call and the issues were resolved. This is a great app that saves us a lot of time with manual entry. I would recommend to anyone who uses NetSuite.

Using app

About 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Hello It's wonderful to hear that you had such a positive experience with a helpful staff member who guided you through resolving your issues via a Zoom call. It's clear that the app has been a valuable time-saver for you, especially with its capabilities to reduce manual entry tasks. Thank you for the recommendation, and if you have any more questions or need further assistance in the future, don't hesitate to reach out. Your feedback is greatly appreciated!

5 / 5 Share

Oct. 9, 2023

The support staff are knowledgable and the product is very capable. If you need your data synced to Netsuite this app does it very well, the setup was quick 30-45mins and then later I had a couple of issue and that was resolved 30mins. I have used another high profile integrator for many years prior to using this one and it was more complex to setup and also has a higher price. I recommend this app, I would have saved $$$$$ if I started using it years earlier.

Using app

3 days

Total reviews

5

Average rating

4.2

Developer Reply

Hello It's great to hear that you had a positive experience with the support staff and found the product capable of syncing data to Netsuite. Quick setup and efficient issue resolution are certainly valuable attributes for any software or app. It's also beneficial to know that this app is more cost-effective compared to other high-profile integrators you've used in the past. Your recommendation and the potential cost savings for others starting to use it earlier is helpful information for anyone considering a similar solution for their data syncing needs. Thank you for sharing your feedback!

5 / 5 Share

Oct. 2, 2023

Shivam was very helpful in setting up the Shopify to Netsuite integration.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello It's great to hear that Shivam was very helpful in setting up your Shopify to Netsuite integration. Having knowledgeable and supportive individuals assisting with the setup process can make a significant difference in the overall experience. If you have any more positive experiences or feedback to share, feel free to let us know!

5 / 5 Share

Sept. 29, 2023

Very helpful customer service by Tarishi, completed the requested job straight away over a Zoom call set up at our convenience.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello I'm delighted to hear about your excellent experience with Tarishi's customer service! Providing prompt and convenient assistance, especially through a Zoom call, is a testament to their commitment to customer satisfaction. Such efficient and accommodating service can greatly enhance the overall customer experience. If you ever require further assistance, be sure to reach out to us again, as we are dedicated to providing top-notch support. Your positive feedback is valuable to us and for recognizing and rewarding our outstanding service.

5 / 5 Share

Sept. 21, 2023

This app is an excellent solution to integrate Netsuite and Shopify. We've been using it for a few years now, and their support team is excellent and very helpful any time there is an issue or changes needed. Highly recommend this app for anyone who needs to integrate Netsuite and Shopify.

Store

KT Tape

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello Thank you for sharing your positive experience with the app that integrates Netsuite and Shopify. It's great to hear that you've been using it for a few years and that it has been a reliable solution for your business. The fact that the support team is responsive and helpful when you encounter issues or require changes is definitely a valuable aspect of any software or service. Your recommendation will likely be helpful to others who are in need of a similar integration solution for their Netsuite and Shopify integration needs. If you have any more insights or feedback about your experience with this app, feel free to share them, as it can be valuable for others considering similar solutions.

5 / 5 Share

Aug. 31, 2023

App is pretty robust. It does the job as advertised. The connection is easy to configure and setting is not difficult. I would recommend for people who has no heavy tech background.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello, I'm glad to hear that you're satisfied with the app's performance! It's always a positive sign when an application lives up to its advertised functionality. The ease of configuring the connection and the straightforward settings are particularly beneficial for users without a heavy tech background. Your recommendation will likely be helpful for others in a similar situation who are looking for a user-friendly solution. If you have any more feedback or questions about the app, feel free to share them.

5 / 5 Share

Aug. 30, 2023

Very smooth Onboarding. Great support for a great product that functions as intended. I would highly recommend this to all of my friends.

Store

Mushie

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

Hello Thank you for your positive feedback! We're thrilled to hear that your onboarding experience was smooth and that you've found our product to function as intended. Providing great support and a seamless onboarding process is a top priority for us, and it's rewarding to know that it's appreciated. We truly value your recommendation and look forward to serving both you and your friends in the future. If you ever have any questions or need assistance, please don't hesitate to reach out.

5 / 5 Share

Aug. 29, 2023

The team is very helpful in working with us to build out our transfer over to Shopify from another web provider.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello We're delighted to hear that our team has been helpful in assisting you with the transition to Shopify from your previous web provider. Migrating platforms can be a complex process, and we're committed to making it as smooth and efficient as possible for our customers. If there's anything more we can do to support you during this transition or if you have any questions along the way, please feel free to reach out. We're here to ensure your experience with Shopify is a positive one, and we look forward to seeing your success on our platform. Thank you for choosing us for your e-commerce needs!

5 / 5 Share

Aug. 24, 2023

I haven't worked with this app for long, but the support available as I am going through configuration is incredible. When I've bumped into problems I am able to get assistance almost immediately, and Shivam has jumped on several Zoom calls and patiently walked me through what I needed, both on the integration app side and in Netsuite. He's gone above and beyond to support me. The knowledge of the support staff is top notch and has made connecting to a notoriously challenging piece of software much less stressful. This app also has so much flexibility and so many options for our integration. It's been a pleasure to work with so far!

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback! We're thrilled to hear that your experience with our app's support has been exceptional. Our goal is to make the configuration process as smooth as possible, and it's fantastic to know that Shivam and the team have been able to assist you promptly and patiently through Zoom calls. We're proud to have contributed to making your connection to Netsuite less stressful. Your recognition of our team's knowledge and support efforts means a lot to us. We're glad to offer flexibility and a plethora of integration options to meet your needs. If you ever need further assistance or have questions, please don't hesitate to reach out. It's been a pleasure working with you as well!

5 / 5 Share

Aug. 24, 2023

Robust NetSuite integrator has been consistent throughout and it runs reliably with Shopify. Good customer service. Whenever we had any issue arising Webbee has always been very quick to assist and follow up until the issue is resolved fully.

Using app

Over 3 years

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for your kind words! We're delighted to hear that Robust NetSuite Integrator has consistently delivered reliability in sync with Shopify. Our team is committed to providing top-notch customer service, and we're glad we could assist promptly whenever you faced any issues. Your satisfaction is our priority, and we're here to ensure that your experience remains smooth. Feel free to reach out whenever you need assistance or have questions.

5 / 5 Share

Aug. 17, 2023

We have had an excellent experience with the Robust Netsuite Integrator. The product is well featured and I can highly recommend the support from the Webbee team. They are knowledgeable and have always been able to answer questions and resolve issues. I have used this app on multiple stores to integrate with Netsuite, and will use again. Greg.

Store

IKU

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello Greg We are delighted to hear that you've had such a positive experience with the Robust Netsuite Integrator! It's great to know that the integration tool has been working effectively for your needs. If you have any further feedback or questions about the Netsuite Integrator or any other related topics, feel free to share. Your success and satisfaction are important, and We are here to assist you with any information or assistance you might require.

5 / 5 Share

Aug. 9, 2023

We've been using this product for a number of years and our issues are generally, taken care of very quickly. I've had a recent LONG and tiring experience with an ongoing issue and they've been very helpful in getting any matters resolved.

Using app

Over 3 years

Total reviews

3

Average rating

2.3

Developer Reply

Hello It's fantastic to hear that you've had a positive experience with the product over the years and that your issues have been promptly addressed. Consistent and efficient issue resolution is a crucial aspect of any product or service, and it's clear that your satisfaction has been a priority for the company. This level of customer support and responsiveness can greatly contribute to a smooth and productive experience for users like you

5 / 5 Share

July 24, 2023

Fantastic application to link Netsuite and Shopify, works very well and offers many solutions. Very reliable. The Webee Team are more than helpful, their customer service always do their best to help out with any issues in a timely manner. Tarishi and other Customer service members always go the extra mile in helping, they always make sure everything is resolved and offer further solutions.

Using app

Almost 3 years

Total reviews

5

Average rating

4.2

Developer Reply

Hello You're very welcome! We understand the value of your time, and we're delighted to know that our app has been able to make a positive impact on your productivity. Should you have any questions or need any further assistance, don't hesitate to get in touch with us at [email protected]. Your satisfaction is our priority, and we'll keep striving to provide you with the best experience possible.