Robust NetSuite Integrator
The reviews for the Robust NetSuite Integrator app are mixed, with both positive and negative feedback from users. Positive aspects highlighted include excellent customer service, responsive support teams, smooth integration with NetSuite, and user-friendly features. Users appreciate the helpfulness of team members like Shivam, Shubham, and Tarishi, who have been instrumental in providing support and resolving issues promptly. The app is praised for its reliability, robustness, and ability to streamline processes between Shopify and NetSuite. On the other hand, negative reviews mention bugs, software breaks, lack of responsiveness, and difficulties in understanding complex problems. Some users experienced issues with specific functionalities like syncing orders, customizations, and communication gaps.
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Garbage company, there are constantly bugs and breaks in their software. Not little stuff either, sometimes the basic syncing functionality just stops working for a day or more. Getting them to fix anything is a struggle, they drag their feet and you have to constantly hound them. Terrible communicators, they frequently go days without updating you on a serious problem. They have difficulty understanding complex problems and I frequently have to re-explain things multiple times. I don't know how they have so many 5-star reviews, they must be paid reviews.
Very helpful app in terms of support and functionality. A big 100/100
Just finished evaluating this app after using it for a month, and it works like a charm. The integration with NetSuite is smooth and reliable. Most importantly, the support team is excellent—very responsive and helpful throughout the setup. Highly recommended for anyone looking for a robust NetSuite integration.
Fantastic App and customer service is exceptional. Shivam and team are always available to help, are very knowledgeable and very responsive.
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