Robust NetSuite Integrator for Shopify

Robust NetSuite Integrator

Connect NetSuite for Orders, Refund, Customer, Inventory & B2B

Rating

4.7

feedback

80

Reviews

chart

#1,789

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    0%
  • Less than a month
    10%
  • Less than a year
    56%
  • More than a year
    31%

Reviews Summary

The Robust NetSuite Integrator app has received overwhelmingly positive reviews from users, with many highlighting the excellent customer service and support provided by the team, particularly mentioning Shivam and Tarishi. Users have praised the app for its seamless integration with NetSuite, user-friendly interface, and reliability in syncing orders between Shopify and NetSuite. The support team's responsiveness, knowledge, and willingness to go above and beyond to assist users have been consistently mentioned as a standout feature of the app. However, there are a few negative reviews that mention issues with customization, bugs, and lack of responsiveness from the support team in some cases, leading to frustration and challenges for the users.

Highlights

Excellent customer service and support from the team, particularly Shivam and Tarishi
Seamless integration with NetSuite and user-friendly interface
Reliability in syncing orders between Shopify and NetSuite
Responsive support team willing to go above and beyond to assist users
Issues with customization, bugs, and lack of responsiveness in some cases

Rating Breakdown

  • 5
    91% (73 ratings)
  • 4
    4% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    5% (4 ratings)

Reviews with Text

  • 100% (80)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 29, 2026

Excellent App and Services

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 11, 2026

Just finished evaluating this app after using it for a month, and it works like a charm. The integration with NetSuite is smooth and reliable. Most importantly, the support team is excellent—very responsive and helpful throughout the setup. Highly recommended for anyone looking for a robust NetSuite integration.

Using app

About 1 month

Total reviews

2

Average rating

4.5

5 / 5 Share

Dec. 17, 2025

Fantastic App and customer service is exceptional. Shivam and team are always available to help, are very knowledgeable and very responsive.

Using app

Almost 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 25, 2025

Shivam was very helpful to us when it came to support with NetSuite

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2025

The support team contacted me promptly and we were able to resolve the issue with a minimum of fuss. Very Happy.

Using app

Over 2 years

Total reviews

5

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more