Rating
4.9
feedback
67
chart
#12,002
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
0%
-
Less than a month
7%
-
Less than a year
57%
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More than a year
34%
Reviews Summary
The Robust NetSuite Integrator app for Shopify has received overwhelmingly positive reviews from users. Customers appreciate the ease of integration between Shopify and Netsuite, the helpful functions offered by the app, and the responsive customer support provided by the WebBee team. Users highlight the straightforward configuration process, technical field mapping options, and the ability to resolve issues quickly through support tickets and live chat. The app is praised for its user-friendly interface, excellent customer service, and the team's willingness to assist via zoom calls when needed. However, there are some concerns raised by a few users regarding specific features not functioning as expected, such as the product listing from Netsuite to Shopify and order edits in Shopify affecting Netsuite sales orders.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
May 8, 2024
The app works as described and with some customization it is now doing exactly what we need it to do. Great tool to go in between Shopify-NetSuite. Shivam has really gone above and beyond to get our customization work.
Hello Thank you for your feedback! We're thrilled to hear that the app is working as described and, with some customization, is now meeting your needs perfectly. It's great to know that it serves as an effective tool for integrating Shopify and NetSuite. We are glad to hear that Shivam has gone above and beyond to ensure your customization work was completed to your satisfaction.
April 23, 2024
This application has worked great to integrate our Shopify store to Netsuite. The app offers a handful of helpful functions that are straightforward and easy to configure. Additionally, there are more technical field mapping options that can be utilized for customized solutions. WebBee support tickets and live chat have both been responsive and aided in our success with their application. Support was able to quickly jump on a zoom call and help out on multiple occasions.
Store
My Store
Using app
About 1 month
March 21, 2024
The Robust NetSuite Integrator app for Shopify is ideal for most users with straightforward requirements. The functionality is easily managed within the Shopify platform by those with a technical understanding of NetSuite and Shopify. All standard flows and requirements are catered for. The RNI team are extremely knowledgeable about both platforms and are ready at a few hours' notice to jump on a call and explain details about the setup, or even make minor backend changes to facilitate your needs. My client is very happy and now looking at an additional integration with another shopping platform.
Hello , Thank you so much for your kind words and positive feedback regarding the Robust NetSuite Integrator (RNI) app for Shopify. We are thrilled to hear that the app has met your expectations and has proven to be an ideal solution for your needs. Our team at RNI takes pride in our in-depth knowledge of both the NetSuite and Shopify platforms, allowing us to provide seamless integrations and support to our clients. We are always ready to assist with any questions, explanations, or minor backend changes to ensure that your integration runs smoothly. We are delighted that your client is satisfied and looking to expand their integrations to another shopping platform. Please let us know how we can further support you and your client in this journey. Thank you once again for choosing Robust NetSuite Integrator.
March 20, 2024
Tarishi and her team have been extremely helpful in getting us up and running using the Robust Integrator for our Shopify/Netsuite Integration. Her and her team are very responsive and helpful and they try to resolve our issues as quickly as possible. We know if we encounter any need for customisations that Tarishi and her team are on hand to fix. Thanks you Tarishi for your help.
Hello, Thank you so much for your kind words and positive feedback regarding our collaboration on the Shopify/NetSuite integration project. It has been a pleasure working with you and your team to ensure a seamless and successful implementation of the Robust Integrator. I'm thrilled to hear that you found our team, especially Tarishi, to be extremely helpful, responsive, and committed to resolving issues promptly. We take great pride in delivering top-notch support and ensuring that your integration runs smoothly. Your recognition of our team's efforts means a lot to us, and we are dedicated to being there whenever you need us, whether it's for resolving issues or implementing customizations to meet your specific requirements. Thank you once again for your trust and partnership. We look forward to continuing our successful collaboration and supporting your business needs.
March 5, 2024
Very user-friendly APP.
Hello Thank you for your wonderful feedback about our app! We are thrilled to hear that you find it very user-friendly. Thank you once again for choosing our app and for sharing your experience.
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