Robust NetSuite Integrator
The reviews for the Robust NetSuite Integrator app are mixed, with both positive and negative feedback from users. Positive aspects highlighted include excellent customer service, helpful support teams, smooth integration with NetSuite, and user-friendly functionality. Users appreciate the responsiveness of the support team, especially individuals like Shivam and Tarishi, who are commended for their knowledge and dedication. The app is praised for its ability to streamline processes, save time, and offer a range of features for syncing orders, inventory, and pricing between Shopify and NetSuite. On the other hand, negative reviews mention issues such as bugs, software breaks, lack of responsiveness, and difficulties with customizations. Some users express frustration with the app's functionality, particularly in complex scenarios like syncing orders paid with gift cards or listing products from NetSuite to Shopify. Overall, the app seems to be beneficial for many users but may require improvements in certain areas to address the concerns raised by dissatisfied customers.
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I am not too pleased with it. They have never been able to fix the payment posting issue. It seems like some issue everyday and I am still paying $200. a month
Garbage company, there are constantly bugs and breaks in their software. Not little stuff either, sometimes the basic syncing functionality just stops working for a day or more. Getting them to fix anything is a struggle, they drag their feet and you have to constantly hound them. Terrible communicators, they frequently go days without updating you on a serious problem. They have difficulty understanding complex problems and I frequently have to re-explain things multiple times. I don't know how they have so many 5-star reviews, they must be paid reviews.
Very helpful app in terms of support and functionality. A big 100/100
Just finished evaluating this app after using it for a month, and it works like a charm. The integration with NetSuite is smooth and reliable. Most importantly, the support team is excellent—very responsive and helpful throughout the setup. Highly recommended for anyone looking for a robust NetSuite integration.
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