All reviews

Rating Breakdown

  • 5
    94% (73 ratings)
  • 4
    4% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (1 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 11, 2023

Good integrator between netsuite and shopify. As the support team is located in India, the time zone is different so we should wait for getting tech team's support but customer support team is supportive and responsible.

Using app

Over 2 years

Total reviews

5

Average rating

4.8

Developer Reply

Hello Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!

5 / 5 Share

Feb. 28, 2023

Excellent and knowledgeable support. They were quick to answer questions and made scheduling support calls easy.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!

5 / 5 Share

Feb. 27, 2023

Perfect app with amazing support. Any problems we have faced have been solved very quickly, without hassle. Would recommend.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!

5 / 5 Share

Feb. 16, 2023

We had an issue with deposits not submitting that took several days to fix but the app team stayed on top of the problem and checked in daily until the ticket was resolved.

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!

5 / 5 Share

Jan. 27, 2023

WebBee's Robust NetSuite integrator has helped us manage several Shopify instances accurately, efficiently, and effectively, and their support is very helpful. Both in the knowledge base and through their support channels.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hello Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!

5 / 5 Share

Nov. 27, 2022

We are in our 2nd week of using the app. The team have been very responsive and helpful. I am very grateful and extremely happy this is the integration we chose

Using app

21 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!

5 / 5 Share

Aug. 30, 2022

App works great and support was very helpful. Definitely recommend this to anyone wanting to integrate Netsuite with Shopify.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are happy to hear you had a positive experience at WebBee. We value your feedback and thank you for encouraging us.

5 / 5 Share

Aug. 24, 2022

Very helpful, I found with these things it takes a team effort and Manish was willing to jump in and become part of the team. We not only have saved $3k on our total solution but received within 24 hour ticket responses from our support rep and meeting invites. For integration assistance. I have been working with large corporate companies to provide this service to my client but am very satisfied with how we have had integration support and almost unlimited help from support. I would highly suggest WebBee as an affordable solution that actually stands behind its software. Too often we overpay to get bounced around the round robin...but I felt that this was a very personable solution with all of the benefits of a corporate integrator. I was worried about losing some of my workflows and integrations but that was not the case. Very efficient. I am looking forward to growing a WebBee relationship and adding services as needed to my clients.

Store

DBK USA

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Hi , We are happy to hear you had a positive experience at WebBee. We value your feedback and thank you for encouraging us.

5 / 5 Share

March 22, 2021

We have used this app to connect out Shopify store to NetSuite. The team at WebBee have been super helpful (even more than our NetSuite implementation group at times). Overall the settings are ready to go, easy to install and get up and running. Nonetheless, I appreciate the responsiveness of the WebBee team when questions arise. I highly recommend this app as it is a very good bargain over the alternatives we investigated.

Using app

Almost 2 years

Total reviews

5

Average rating

4.6

Developer Reply

Hi , We are happy to hear you had a positive experience at WebBee. We value your feedback and thank you for encouraging us.

5 / 5 Share

Jan. 14, 2021

Great app !! I was researching options for a good Shopify - Netsuite integration solution and found that they were all very expensive.. I came across Robust Netsuite Integrator and found that it is quite easy to set up, has a lot of customisation options and has, hands-down, the best support team I've ever come across using any Shopify app. AJ and Aditya know the app inside out and will make sure that the app is set up perfectly to work the way you need it too (even if - as in my case - you know quite little about Netsuite and need to jump on a number of calls with them to set it up). I would highly recommend using this app if you're looking for a good & affordable Shopify-Netsuite integration with an even better team looking after it.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi , Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!

5 / 5 Share

Dec. 2, 2020

Took a while to get everything working correctly but it was worth it and the support team set up everything for me - I didnt have to do anything.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 22, 2020

Great integrator tool! User interface looks great and it is easy to customize for your own business. Amazing customer service support, you can always reach out with any queries and expect a timely response. They are very reliable and always want make sure all you questions are answered. Would definitely suggest to others.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 13, 2020

We utilized this app to help us integrate our existing NetSuite platform with our newly re-designed Shopify website. Once we synced up the proper fields the communication between the two systems work well together. We are a small business and truly appreciate the quick response time and customer service the WebBee team has provided us. We have some basic understanding of how things work, and WebBee is able to clearly communicate with us and resolve any website features we'd like to change or add. Would highly recommend it this plugin and WebBee!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2023

This is a breath of fresh air after our previous site's integration service, which required a support ticket and long wait-times to make simple changes like remapping a shipping method. The Robust NetSuite Integrator lets you make adjustments with just a few clicks. Customer service is excellent as well. The WebBee team is highly responsive and helps keep our integration running smoothly whenever we have questions or need to make complex changes.

Using app

About 3 years

Total reviews

6

Average rating

4.7

5 / 5 Share

July 14, 2020

This app is easy to set up and use and has been an excellent way to integrate with NetSuite. Day to day customer service has been great too.

Using app

About 2 years

Total reviews

7

Average rating

4.7

5 / 5 Share

June 10, 2020

I couldn't recommend Robust Netsuite Integrator enough. We experienced several hurdles connecting Netsuite and Shopify prior to engaging with this app. However, the team behind Robut NetSuite Integrator exceeded our expectations. They are professional, well-knowledged, and very responsive. Since our integration, we have had customizations completed in order to fit our business processes and their team has been there to help every step of the way. Inventory updates, product information, and sales orders are synced instantly - have nothing to fault.

Store

VORSEN

Using app

6 months

Total reviews

2

Average rating

3.0

5 / 5 Share

July 15, 2019

Very quick & easy to setup - Inventory updates happen fast & orders sync instantly - we've used on multiple stores now - recommend.

Using app

5 months

Total reviews

2

Average rating

4.5