Nook & Cranny Homewares review for Dropshipzone
March 4, 2021
This app is a big help in importing stock, but it fails to find a number of products. They are on the dropshipzone site, but searching for them in sofortig just gives the message "No Product". This is extremely disappointing. The app has also been producing a number of errors "connect ENETUNREACH 3.105.169.68:443 - Local (0.0.0.0:0)" which prevents me from logging on or if I am in the app, it will prevent me continuing with what I am doing, and more recently "server instance pool was destroyed". It would appear that some work is needed on the back end of this application to make it more stable and useful. UPDATE: This app continues to disappoint. Inventory is not updating on several products and I have customers ordering products that are not available, because they haven't been updated. If I go to the inventory section they don't even show as having tried to update. Several products will NOT update price and again this is a problem when customers order them. I am tearing my hair out trying to make this work.
Hi Nook & Cranny Homewares, Thank you for using Sofortig, and we’re sorry to hear that your experience was not of the quality you expected. We will take note of your comment to greatly improve the app. Once again we do appreciate your feedback to make us better. For further assistance please feel free to send us an email at [email protected] or contact your assigned account executive. Thank you