amybel review for Newr
March 2, 2021
Started to use this app on 22 Feb. and found on 1st Mar. that all the collection created by this app is cleared out because 30 days are over. From 22 Feb to 1st Mar is SURELY OVER 30 DAYS. RIGHT EH? -------------- Ooooooohhh... 7 days range... Sorry mate I never realized that.. I would like to express my apology and would like to continue to use your app again.
Developer Reply
Hi there. The amount of time the products remain as new is actually a configuration option. It's not set to a fixed 30 days. After reviewing your settings in our database we can see that the "Range" option was set to 7 days, hence the behaviour you experienced. Feel free to contact us directly in case you have any more questions.