Nextsale ‑ Social Proof App
NextSale Social Proof and Sales Pop Ups - Shopify App...
Rating
5.0
feedback
326
chart
#2,503
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
5%
-
Less than a month
26%
-
Less than a year
52%
-
More than a year
16%
Reviews Summary
The reviews for this Shopify app are overwhelmingly positive, with users praising the exceptional customer service provided by Neo and the Next Sale team. Customers highlight the app's user-friendly interface, robust features, and its effectiveness in increasing sales and conversions on their online stores. The support team, especially Neo, is commended for going above and beyond to assist users with setting up campaigns, resolving issues promptly, and providing personalized guidance. Users appreciate the quick response times, clear instructions, and interactive support received.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Jan. 26, 2024
I’ve had trouble with this app and tried to set it up for a while with no success. But when I put my hands down the support was very helpful. Neo went above and beyond to support and make us happy. He helped me to set up 3 campaigns and double-checked with me interactively. So we finally set everything up and the app works perfectly. Hope it will be fine for a long time with no trouble, but I’m sure if anything happens Neo will be somewhere around to support and help. Highly Recommended App.
Dear merchant, I'm sorry to hear about your bad experience so far. Let me provide a brief on what has been the case. As we communicated earlier, the issue is an invalid token that is related to your store. We've asked the Shopify Partners' team to help us uninstall the Nextsale app manually, but they mentioned that this kind of request should come from a merchant directly. So, we've provided you with a ticket number that you can address to the Merchants' Support team further, with a request to manually delete the Nextsale app from your store. After that, we'll install the app and maintain it accordingly as of now we can't do anything due to an invalid token issue. Please note that all your payments were refunded fully before it. We're more than happy to help you as soon as the Shopify Merchant's Support team removes our app manually. Please reach out to our support via live chat on the app console. We're looking forward to hearing from you soon. Best, Nextsale app support team
Jan. 10, 2024
The customer service is very knowledgeable and helping in nature. Neo, from Nextsale, solved my problem, didnt give up, kept looking for options until it was solved. Thanks Neo!
Dear merchant, Your glowing review warms our hearts! 🤩 We are truly delighted that you find satisfaction in the Nextsale app and our support. 🙏 It's our pleasure to assist you anytime with your questions or concerns. With love, Nextsale Support Team
Dec. 2, 2023
I wanted to take a moment to share my exceptional experience with the Next Sale app on Shopify. The app's functionality has truly surpassed my expectations, contributing significantly to the success of our online store. Its user-friendly interface and robust features make it a standout choice for any e-commerce business. Furthermore, I would like to express my sincere appreciation for Neo's outstanding support. Neo has been incredibly responsive and helpful, addressing all of our inquiries promptly and effectively. Their dedication to ensuring a seamless experience for users is commendable. Overall, I highly recommend the Next Sale app for its remarkable performance and commend Neo for providing top-notch support.
Dear merchant, Thanks for your glowing review🤩! Happy to see you’re satisfied with the Nextsale app and our support🚀! I'm here anytime for your questions or assistance. With love, Nextsale Support Team
Nov. 15, 2023
Great customer service.
Dear merchant, Thank you so much for spending time and reviewing our app!🤩 With love.🥰 Nextsale Support Team.
Sept. 29, 2023
An easy to use app. Special thanks to Neo who solved the issues promotly with clear instructions. Very nice and helpful. Truly appreciated.
Dear merchant, Thank you so much for taking the time to share your feedback with us! We're delighted to hear that you are satisfied with the Nextsale app and our support. With love, The Nextsale Team
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