Nextsale ‑ Social Proof App
NextSale Social Proof and Sales Pop Ups - Shopify App...
Rating
5.0
feedback
326
chart
#1,327
All reviews
Rating Breakdown
Review RSS Feed
Jan. 26, 2024
I’ve had trouble with this app and tried to set it up for a while with no success. But when I put my hands down the support was very helpful. Neo went above and beyond to support and make us happy. He helped me to set up 3 campaigns and double-checked with me interactively. So we finally set everything up and the app works perfectly. Hope it will be fine for a long time with no trouble, but I’m sure if anything happens Neo will be somewhere around to support and help. Highly Recommended App.
Dear merchant, I'm sorry to hear about your bad experience so far. Let me provide a brief on what has been the case. As we communicated earlier, the issue is an invalid token that is related to your store. We've asked the Shopify Partners' team to help us uninstall the Nextsale app manually, but they mentioned that this kind of request should come from a merchant directly. So, we've provided you with a ticket number that you can address to the Merchants' Support team further, with a request to manually delete the Nextsale app from your store. After that, we'll install the app and maintain it accordingly as of now we can't do anything due to an invalid token issue. Please note that all your payments were refunded fully before it. We're more than happy to help you as soon as the Shopify Merchant's Support team removes our app manually. Please reach out to our support via live chat on the app console. We're looking forward to hearing from you soon. Best, Nextsale app support team
Jan. 10, 2024
The customer service is very knowledgeable and helping in nature. Neo, from Nextsale, solved my problem, didnt give up, kept looking for options until it was solved. Thanks Neo!
Dear merchant, Your glowing review warms our hearts! 🤩 We are truly delighted that you find satisfaction in the Nextsale app and our support. 🙏 It's our pleasure to assist you anytime with your questions or concerns. With love, Nextsale Support Team
Dec. 2, 2023
I wanted to take a moment to share my exceptional experience with the Next Sale app on Shopify. The app's functionality has truly surpassed my expectations, contributing significantly to the success of our online store. Its user-friendly interface and robust features make it a standout choice for any e-commerce business. Furthermore, I would like to express my sincere appreciation for Neo's outstanding support. Neo has been incredibly responsive and helpful, addressing all of our inquiries promptly and effectively. Their dedication to ensuring a seamless experience for users is commendable. Overall, I highly recommend the Next Sale app for its remarkable performance and commend Neo for providing top-notch support.
Dear merchant, Thanks for your glowing review🤩! Happy to see you’re satisfied with the Nextsale app and our support🚀! I'm here anytime for your questions or assistance. With love, Nextsale Support Team
Nov. 15, 2023
Great customer service.
Dear merchant, Thank you so much for spending time and reviewing our app!🤩 With love.🥰 Nextsale Support Team.
Sept. 29, 2023
An easy to use app. Special thanks to Neo who solved the issues promotly with clear instructions. Very nice and helpful. Truly appreciated.
Dear merchant, Thank you so much for taking the time to share your feedback with us! We're delighted to hear that you are satisfied with the Nextsale app and our support. With love, The Nextsale Team
Sept. 25, 2023
Gute App, toller Support. Es gibt nichts zu bemängeln.
Dear merchant, Thanks so much for your feedback. We are happy to see that you are satisfied with the Nextsale app and our support! With love, Nextsale team
Aug. 19, 2023
Well, I'm very satisfied with the app's advice and I haven't even tried everything, there are still many doors open.
Dear Merchant, Thank You for taking the time and leaving such positive feedback 🤩! We’ll keep delivering value and support through your experience 🚀. We appreciate for your loyalty and interest to our services. With love, Nextsale team
July 11, 2023
Great app great lots of different features. I had some questions and got free support from the team.The customer service team have been excellent in sorting out issues. Would highly recommend.
Store
BrookGaming
Using app
About 4 hours
Thank you for the 5-star review! Glad that you have been able to explore many of the App features and that our customer service team was able to help you sort out any issues you experienced. Thank you for the recommendation!!
April 7, 2023
Thank you for the review! If there's anything we can help with, please let us know.
Feb. 6, 2023
Great app great lots of different features. The customer service team have been excellent in sorting out issues, so much so I have just upgraded again!
Dear merchant, Thank You for taking the time and leaving such positive feedback 🤩! We’ll keep delivering value and support through your experience 🚀. We appreciate for your loyalty and interest to our services. With love, Nextsale team
Dec. 28, 2022
Superbe équipe, après une conférence coaching privé avec Neo, j'ai pu être accompagné et aiguillé dans la création de ma boutique.
Dear merchant, Thank you for taking the time and for putting. We are really appreciate for your valuable comments🤩. We're always here for your support. Stay tuned. Nextsale support team
Dec. 20, 2022
I used the app for a few days and its super easy to use and customize. I had 2 campaigns up and running in no time. Got a quick tour in the app with Neo, giving me some tips and tricks. Good support. Thank you
Dear merchant, thank you so much for your feedback. Happy to see you’re satisfied with the Nextsale app and our support! Regards Nextsale support team
Dec. 13, 2022
The app is super easy to use and customise and looks great on our site. I had some questions and got free support from the team and they were super helpful. Would highly recommend.
Dear merchant, thank you so much for taking the time and reviewing our application 🥳. We'll try to keep our support at high level as much as we can 🤩
Dec. 3, 2022
I used the app for a few days and due to customisation restrictions and budget constraints decided to remove it. Neo has helped me all throughout the process with absolutely fantastic customer service. Can not recommend highly enough how great Neo and their team are - have gone absolutely above and beyond. Thank you Nextsale for all your help and look forward to being able to grow my start-up business with these guys in the not-to-distant future - BLOODY LEGENDS!
Dear merchant, thank you so much for your feedback 🥳. Looking forward to see you with us again soon! 🤩 Tons of love. Neo
Nov. 9, 2022
I struggled with the Chat support because the operator just didn't understand what I was asking, however the live support with Orkhan was excellent and the fact I could share my screen and he could see the settings & adjust was excellent.
Dear merchant, thank you so much for taking the time and reviewing the Nextsale app 🥰. We'll make sure to deliver the best support over the chat and do our best. Thanks.
Oct. 10, 2022
Live support for the Shopify Social Proof app was fantastic and there was no charge for the zoom call to go over the different features and help me set it up on my Website. The app is very easy to use and has some great features.
Dear merchant, thank you so much for your feedback 🥳. Happy to see you’re satisfied with the Nextsale app and our support! 🤩
July 6, 2022
I used this app to give a discount via popup. Support helped me on how to implement the automatic discount app via the sharable link. They are fast in reply and nice in behavior. Recommended.
Dear merchant, thank you so much for your feedback 🥳. Happy to see you’re satisfied with the Nextsale app and our support! 🤩
July 5, 2022
Great support and the free shipping bar really increase conversion on our site. Had a small glitch and Orkhan helped me fix it quickly!
Dear merchant, we love to see You’re using Nextsale and are satisfied with the service and features 🤩 Thank you for leaving your feedback! 🥳 With love, Nextsale team.
June 29, 2022
New Sales are not sync to the App. Support can't helping, next Day support is not more answering questions.
Dear merchant, Thanks for taking the time and reviewing it. I'd like to highlight that it was a temporary issue (database maintenance) that was already fixed. It caused only new connections for that period. Please connect with us via the support chat to get fast support. We'll be glad to help you with the rest of the setup. Thanks. Support team
May 31, 2022
Very helpful support, works well so far, i have used the discount code pop up which i had an issue with initially but support have helped me with this.
Dear merchant, thank you so much for taking the time and reviewing Nextsale app 🥰. We’ll keep delivering our best support! 🚀