Ninja Van for Shopify

Ninja Van

Create and fulfill orders with Ninja Van in just a...

Developer
View on App Store

Rating

4.6

feedback

27

Reviews

chart

#222

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    7%
  • Less than a day
    7%
  • Less than a month
    19%
  • Less than a year
    63%
  • More than a year
    0%

Reviews Summary

The reviews for the Ninja Van Shopify App are overwhelmingly positive, with users praising its seamless integration with Shopify, user-friendly interface, and convenience in managing orders and shipping. Customers appreciate the ease of creating orders, printing labels, and syncing all orders effortlessly. The app's ability to automate email and tracking number updates to customers is also highlighted as a valuable feature. Users have mentioned the helpful and friendly customer support provided by the app, with specific mentions of support staff like Amar, Henry, and Daniel. Some users have experienced minor glitches initially but found the support team quick and responsive in resolving issues, leading to a high recommendation rate for the app.

Highlights

Seamless integration with Shopify
User-friendly interface
Convenience in managing orders and shipping
Helpful and friendly customer support
Minor glitches resolved quickly

Rating Breakdown

  • 5
    89% (24 ratings)
  • 4
    4% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    7% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

June 7, 2024

We are very happy with the straight forward shipping method ninja provides. In top of that i would like to shout out to Mr Kartik for being super helpful in the process of setting this up

Using app

--

Total reviews

1

Average rating

5.0

1 / 5 Share

June 2, 2024

It was unsuccessful Upon app installation, promting the following error message: "Can only add multiple handlers when deliveryMethod is Http. Invalid handler: {"deliveryMethod":"eventbridge","arn":"arn:aws:events:ap-southeast-1::event-source/aws.partner/shopify.com/7777452033/nvplugin"}"

Using app

3 minutes

Total reviews

4

Average rating

3.8

Developer Reply

Hi The Nature Herbalist team! Apologies for the experience and thank you for reaching out to us with this issue. We see that the installation of the app is successful from our end now, but if you need any help or clarification at all, please reach out to me at [email protected]! - Daniel

5 / 5 Share

April 23, 2024

Been using Ninja Van for a year now. No complains, app works great for all our local delivery needs. Overseas shipment is great value as well for selected country. Would recommend.

Using app

About 1 year

Total reviews

7

Average rating

5.0

1 / 5 Share

April 17, 2024

Cant connect on the mapping area

Using app

About 2 hours

Total reviews

1

Average rating

1.0

Developer Reply

Hi JB Shop, we're sorry to hear of your experience and will definitely work to make the setup even more intuitive! In your case, the mapping of delivery types should be automatic and you can also find our setup guide here: https://sites.google.com/ninjavan.co/ninjadashboard/step-by-step-guides/ninjavan-shop-app Our team should have also reached out to you through email but in any case, feel free to let us know if you need more help at [email protected]. Hope this helps!

5 / 5 Share

April 17, 2024

Friendly Support

Using app

1 day

Total reviews

1

Average rating

5.0

All reviews

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