Karla's Neopoints Shop review for NoFraud Fraud Protection

5 / 5

Dec. 6, 2024

Good

Using app

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Total reviews

3

Average rating

3.7

Developer Reply

Hi Karla, Aaron, Head of Customer Success here at NoFraud, tried giving you a call earlier to apologize on behalf of our team for a billing oversight, but it seems the number on file didn’t go through. We noticed that you removed your integration with us on November 4th, but unfortunately, it looks like we didn’t disable your account in time for billing to be disabled. To make things right, we’ve already asked our Accounting Team to issue a refund for the recent invoice payment and ensured your account is now fully disabled. We'll confirm when the refund itself is processed. Please reach out to [email protected] if you have any questions.

NoFraud Fraud Protection for Shopify
NoFraud Fraud Protection
4.7 star
178 reviews

NoFraud - Fraud Protection for eCommerce - Fraud Prevention

Developer
Shopify App Store