Wyllo
The reviews are overwhelmingly positive, with merchants consistently praising the app’s ability to reduce fraud, chargebacks, and manual review workload while improving approval rates for legitimate customers. Many reviewers say the Shopify integration is seamless, the dashboard and reporting are easy to use, and the platform saves time by automating fraud screening. A recurring strength is the quality of the support and customer success team, who are described as responsive, knowledgeable, proactive, and willing to tailor solutions to specific business needs. Several merchants also value the transparency of fraud decisions and the added confidence provided by the chargeback guarantee. The main negative feedback is limited but important: one reviewer felt the app was too sensitive and was cancelling genuine orders, suggesting that in some cases the fraud rules may be overly strict. A few reviews also mention occasional edge cases that still require manual review, and one user wished for a dashboard improvement. Overall, the sentiment is strongly favorable, with the app seen as a reliable, high-value fraud prevention tool that helps protect revenue while keeping checkout friction low.
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Edited and order from Pass to Fail after 4 days. Order had been shipped. Order was over $1000 they refunded the order 15 minutes before the Credit Card Settlement time. Authorize.net, Shopify both agreed to the documented loss. $1000+ of product sent and then $1000+ removed form our account. I thought they prevented fraud.... seems I may have had that backwards.
Outstanding Fraud Protection with Exceptional Results We've been selling online since 2006, and using this fraud protection platform has been one of the best operational improvements we've made. Since implementing it in 2020, we've seen a significantly higher percentage of verified transactions and approved orders while maintaining an extremely low number of manual reviews and chargeback requests. One of the biggest benefits has been the confidence it gives our team. Legitimate customers experience a smoother checkout process, and fraudulent transactions have been virtually eliminated. The system is accurate, reliable, and has dramatically reduced the amount of time our staff spends reviewing questionable orders. If you're looking for an e-commerce fraud solution that increases approvals while minimizing chargebacks and manual intervention, I highly recommend this platform. It's been an invaluable tool for our business and has helped protect our online store while supporting continued growth.
Wyllo has been a reliable fraud prevention solution for our Shopify store. The integration was straightforward, and it has helped us reduce fraudulent orders while keeping our review process efficient. Like any fraud tool, there are occasional cases that require manual review, but overall it has been a valuable addition to our operations and has saved our team time.
We've been using Wyllo (formerly NoFraud) for several years and have had a great experience. The platform has helped us reduce fraud and chargebacks while allowing legitimate orders to be approved with confidence, which has been a huge benefit for our team. The process is straightforward, easy to manage, and their support team has always been responsive and helpful whenever we've had questions or needed assistance. Having Wyllo handle fraud screening has allowed our customer service team to focus on taking care of customers instead of spending time manually reviewing high-risk orders. Overall, it's been a valuable tool for our business, and we would recommend it to other Shopify merchants looking for a reliable fraud prevention solution.
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