NoFraud Fraud Protection
NoFraud - Fraud Protection for eCommerce - Fraud Prevention
Rating
4.7
feedback
128
chart
#3,026
All reviews
June 25, 2025
As a small e-commerce business I couldn't survive without NoFraud. The service is so valuable to our everyday operations. It basically gives small ecom businesses your own highly skilled in-house fraud review department. And the customer service team is very responsive. Highly highly recommend this app.
May 7, 2025
If I could give it 10 stars I would. This is a MUST have app for any e-commerce site. We went from having multiple fraud issues to none at all. There are still ways for fraudsters to try to use our/your site as a test so constant communication with the app team is the best. They are SUPER knowledgeable and always willing to help by changing some of the necessary settings to prevail the fraudsters as they get smarter, but never better than NOFRAUD! I can't say enough about them and their team.
Dec. 5, 2024
We sell high ticket jewelry items and we are impressed with NoFraud's professionalism and follow-through. When we need their assistance to follow-up on a potential fraudulent order with a customer purchase they are there to assist (and fast)! Extremely happy with NoFraud and recommend them highly!
Dec. 6, 2024
Good
Hi Karla, Aaron, Head of Customer Success here at NoFraud, tried giving you a call earlier to apologize on behalf of our team for a billing oversight, but it seems the number on file didn’t go through. We noticed that you removed your integration with us on November 4th, but unfortunately, it looks like we didn’t disable your account in time for billing to be disabled. To make things right, we’ve already asked our Accounting Team to issue a refund for the recent invoice payment and ensured your account is now fully disabled. We'll confirm when the refund itself is processed. Please reach out to [email protected] if you have any questions.
Nov. 20, 2024
Hands down the best fraud detection software that I've tried. They have saved me from the chargebacks that I was getting before. NoFraud is the most accurate app that I've used to date. The customer support is second to none, they are quick to respond and extremely helpful.
Aug. 18, 2024
Definitely has been a big help with chargebacks. We were fighting a lot of failing chargebacks because the native defenses in Shopify weren't enough.
Aug. 17, 2024
Without doubt the most valuable app we have installed. But beyond that is the support! Victor and his team have found custom solutions for us for three major issues we faced that are not directly related to fraud. For example blocking PO's boxes and more. They have earned out custom for years to come. End of story.
July 15, 2024
I have been using NoFraud for over a year on another platform and now that we are moving to Shopify, I am making sure we use it here as well. We used to research suspected fraud orders manually which is very time consuming and a bit risky. NoFraud does all that for us quickly and with a high acceptance rate (higher than other services we've tried). Customer service is always very responive as well. Finally, if you do a chargeback on an order they approve, they fight it for you and cover it! This app genuinely saves you time and money. Must have!
July 11, 2024
NoFraud has been an absolute lifesaver for our online store. This robust fraud prevention solution has significantly enhanced our peace of mind while allowing us to confidently accept more orders. What we love: Advanced fraud detection: NoFraud's AI-powered system excels at identifying potential fraudulent transactions, saving us countless hours and preventing significant losses. User-friendly interface: The platform is incredibly intuitive, making it easy to navigate and customize settings to fit our specific business needs. Exceptional customer support: The NoFraud team is always available to assist with any questions or concerns, providing prompt and helpful solutions. Increased sales: By accurately flagging suspicious orders, NoFraud has helped us avoid chargebacks and focus on growing our business. Manual review option: The ability to manually review orders adds an extra layer of security, ensuring that no legitimate customer is mistakenly declined. We wholeheartedly recommend NoFraud to any online business looking to protect their bottom line and enhance customer satisfaction. This tool has proven to be an invaluable asset to our company.
July 9, 2024
I've been using NoFraud for several years now. I've tried a few solutions and NoFraud is far superior to what is out there: they are the most accurate, reasonably priced and their support is fantastic. If you have any questions you can speak directly to a fraud analyst, which is a huge differentiator. 5 stars all around.
July 9, 2024
We switched over to no fraud a few months back. Since then we've seen a significant reduction in chargebacks as well as a boost in the number of orders being passed through. We're very happy with the product and the customer service that we've received!
June 25, 2024
I've been with NoFraud for 8+ years and had excellent results. Not one chargeback the entire time with them. It also has helped me save sales that I might have cancelled because it was unclear if it was a safe transaction so it pays for it's self. I recently move to Shopify and the fraud alerts have been helpful but not as thorough as with No Fraud. The 2 working together is the ideal combination.
Jan. 6, 2024
We have been using NO Fraud for about 2 years now and not a single chargeback since for fraud! No Fraud support is quick, attentive and when it flags an order that we know shouldnt be, its updated within 24hrs through their manual verification process. Highly recommend working with them, as its saved our company 10s of thousands in fraud.
Oct. 4, 2023
Our company has been using this app for over a year now. It helps us decide whether orders are fraudulent or not. It is much better than Shopifys system so catches order that Shopify themselves is not catching!
Aug. 3, 2023
I am beyond thrilled to share my experience with the No Fraud Shopify app! As a seasoned e-commerce entrepreneur, I've always been cautious about fraud and chargebacks, which can severely impact my business's bottom line. However, since integrating the No Fraud app into my Shopify store, my worries have vanished, and my confidence in accepting online payments has skyrocketed! The No Fraud app has truly been a game-changer for my business. It boasts an impressive array of cutting-edge features that have significantly minimized fraudulent transactions while ensuring legitimate customers' seamless shopping experience. Here are some highlights that have left me thoroughly impressed: Advanced AI-Powered Fraud Detection: The app utilizes state-of-the-art artificial intelligence algorithms to analyze customer behavior, purchase patterns, and other relevant data in real-time. This sophisticated approach has proven to be highly effective in spotting suspicious activities and preventing fraudulent orders from going through. Real-Time Scanning: One of the most remarkable aspects of the No Fraud app is its ability to scan transactions in real-time. This means that potential risks are identified and addressed immediately, reducing chargeback rates and saving me valuable time and resources. Seamless Integration: Installing and setting up the app was a breeze! The user-friendly interface guided me through the entire process, and I was up and running in no time. No technical expertise required! Customizable Settings: The app allows me to customize the fraud detection rules according to my store's specific needs. I can easily adjust the sensitivity level to ensure accurate results without compromising on genuine customer orders. Dedicated Support: The No Fraud team has been incredibly supportive throughout my journey. Whenever I had questions or needed assistance, their prompt and knowledgeable customer support team was just an email away. Since implementing the No Fraud app, my store has experienced a significant decline in chargebacks, leading to improved profitability. Moreover, I no longer lose sleep over potential fraud attempts, allowing me to focus on growing my business with confidence. In conclusion, if you're a Shopify merchant seeking the ultimate fraud prevention solution, look no further than the No Fraud app. Its top-notch features, user-friendly interface, and exceptional customer support make it the perfect choice for safeguarding your online store. I wholeheartedly give it five stars and highly recommend it to all fellow e-commerce entrepreneurs!
June 29, 2023
Running a business online in 2023, you need to protect yourself with NoFraud. With fraudulent orders becoming a common occurrence, every website needs to be protected. You won't be disappointed with NoFraud and their amazing team.
June 27, 2023
NoFraud is an exceptional service for our business. On one hand, their set-it-and-forget-it model is absolutely perfect for our day to day business and their ROI is clear. For the bulk of fraud, we're covered. But what makes NoFraud special is their human touch. It sets them apart from almost ever other service we use: if we're see anything weird, there is a person we can reach out to. They've helped us hone our returns policy to fight returns fraud; they've helped us identify strange payment patterns; and their algorithm is fast enough to not impact conversion rate. I can't imagine running a Shopify site without NoFraud.
June 14, 2023
Fool me once, shame on you. Fool me twice... actually there won't be a once or a twice because you're blocked by No Fraud. If you exchange money for goods or services, No Fraud needs to be part of the plan. They will stop nearly all fraud, and make it too hard to come back and do more. They are excellent at this, their primary task. Beyond stopping fraud, No Fraud is the most consistent and reliable vendor we have any type of partnership with. None of the API mess ups, missed refunds, fumbled cancels, and other poor performance we've occasionally had to have a truth-telling meeting with a vendor about. Gold standard at all nuts and bolts interactions. Excellent responsiveness to questions. And yes, nearly all fraud stopped.
May 31, 2023
Orders are screen and marked Pass / Fail in under 5 minutes. They're even able to protect orders that Shopify might have flagged as potential fraud. Screening orders for fraud verification by analyzing customers' data including name, credit card security info, address of shipping and billing, IP, and more.