POWR Email Popup & Discounts for Shopify

POWR Email Popup & Discounts

Exit-intent popups that deliver discounts with auto follow-up
Developer
POWR.io
Rating
4.7
Feedback
9
Reviews
Chart
#3,520
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews are overwhelmingly positive, with most users praising the app for being easy to use, effective for their store needs, and reliable in getting the job done even if it is not especially fancy. A major strength highlighted throughout is customer support: reviewers repeatedly mention fast responses, clear explanations, and especially helpful assistance from Richcarde/Richard M., who helped with installation, setup, troubleshooting, and even billing/version issues. Several users say their problems were resolved quickly, sometimes within minutes or half an hour, which created a strong impression of responsiveness and professionalism. The main negative feedback is limited but important: one reviewer reported ongoing technical issues with product page uploads and pop-up publishing, noting that the app would not load past a certain point and that the problem recurred despite contacting support. Another minor concern was confusion over being placed on the Pro version instead of the free version, though this was resolved by customer service. Overall, the reviews suggest a useful app with excellent support, but with occasional technical reliability issues for some users.

Time spent using app
How long merchants keep the app installed.
Less than an hour 0%
Less than a day 33%
Less than a month 11%
Less than a year 33%
More than a year 22%
All reviews
5 / 5 Share
April 25, 2024

Iโ€™m very impressed with the app. I encountered some difficulties with the settings options, but after reaching out to Customer Service, Richard M. was incredibly helpful. He explained everything clearly and quickly, providing me with all the information I needed to achieve my goals.

Store Using app Total reviews Average rating
Moneysensemap 5 days 2 5.0
Developer Reply

Thanks a lot for your feedback, and glad to know you're loving the experience with both our app and support team๐Ÿ˜๏ธ๐Ÿ˜ƒ๏ธ It's customers like you that make our job wonderful!!!

5 / 5 Share
Feb. 27, 2024

Love this APP

Store Using app Total reviews Average rating
5 / 5 Share
Jan. 17, 2024

Extremely helpful and fast and literate assistance from Richarde at installation!

Store Using app Total reviews Average rating
Sports Poster Warehouse About 1 hour 1 5.0
5 / 5 Share
Sept. 14, 2023

Support was absolutely stellar, and Richcarde was ridiculously helpful and prompt to respond to my queries! :)

Store Using app Total reviews Average rating
Atelier Wen Almost 3 years 1 5.0
5 / 5 Share
Aug. 29, 2023

App works well with what I need to use it for. It's not fancy, but it works perfectly! Had an issue as I thought I was signed up for the free version, but noticed I was on the Pro version (that I wouldn't utilize). Received excellent customer service to cancel and keep my free version.

Store Using app Total reviews Average rating
Butterflies and Halos 10 months 1 5.0
Developer Reply

Thank you so much for taking the time to leave this kind review โ€” we really appreciate it and are super happy to hear your experience with our support team has been so satisfying ๐Ÿ˜Š

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