All reviews

Rating Breakdown

  • 5
    80% (8 ratings)
  • 4
    10% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    10% (1 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (10)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 25, 2024

I’m very impressed with the app. I encountered some difficulties with the settings options, but after reaching out to Customer Service, Richard M. was incredibly helpful. He explained everything clearly and quickly, providing me with all the information I needed to achieve my goals.

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks a lot for your feedback, and glad to know you're loving the experience with both our app and support team😁️😃️ It's customers like you that make our job wonderful!!!

5 / 5 Share

Feb. 27, 2024

Love this APP

Using app

5 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 17, 2024

Extremely helpful and fast and literate assistance from Richarde at installation!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 14, 2023

Support was absolutely stellar, and Richcarde was ridiculously helpful and prompt to respond to my queries! :)

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 29, 2023

App works well with what I need to use it for. It's not fancy, but it works perfectly! Had an issue as I thought I was signed up for the free version, but noticed I was on the Pro version (that I wouldn't utilize). Received excellent customer service to cancel and keep my free version.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this kind review — we really appreciate it and are super happy to hear your experience with our support team has been so satisfying 😊

5 / 5 Share

June 23, 2023

This app offers exactly what I need for my store. I came across an issue recently, contacted support and got a reply within half an hour. My issue was resolved immediately! Thank you to Richcarde for his prompt responses. I highly recommend this app if they offer what you need!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We're super glad to know you've had such a great experience with us!!! Thank you so much for your review💙️💙️

2 / 5 Share

April 23, 2023

This is a great and easy APP to use but unfortunately I am having a continuing problem with product pages uploading. I can't publish my pop up to certain pages as it won't load past the letter A. I have contacted customer support before but it has happened again.

Store

Verso

Using app

About 13 hours

Total reviews

9

Average rating

4.3

Developer Reply

Hi Verso, Thanks a lot for taking the time to provide us with this valuable feedback, and we're sincerely sorry that you had to encounter such inconvenience. Your concern has been shared with the POWR team, and we just sent you an email in order to help sort this out the best and fastest way possible for your convenience!

5 / 5 Share

April 14, 2023

Quick response. I could solve a problem in a second with chat support. It was a pleasure assisting you today!

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this kind review — we really appreciate it and are super happy to hear your experience with our support team has been so satisfying😊

5 / 5 Share

Feb. 21, 2023

Richcarde M. was a very helpful guy, who helped me to set up the pop up as I need. Thank you so much Richcarde!

Using app

About 3 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us a review! It was a pleasure assisting you today🙂️

4 / 5 Share

Jan. 8, 2021

For a free email subscribe pop up app, you honestly cannot complain. That being said, I have consistently run into the same issue using Powr.io email subscribe apps affecting the theme of my website. I use the Venture theme and have tried using two different Powr.io email pop up apps (this Mailchimp one, and their standard email pop up), and both have slightly affected the layout of each page of my website. An empty white space appears at the top of my website between my main menu and the banner slider, that won't go away, and shrinks down the overall height of the images on my banner slider. On pages where there isn't a banner slider, the empty white space just shows under my main menu. The empty white space is just a white bar that travels the width of the screen. I've gone through support in the past to try and fix this issue, who were responsive, but unfortunately could not resolve the issue in the time I required. And unfortunately, I don't have the time to work with support over a few days as I need my email pop up to be working effective immediately so I am switching to a paid email subscribe app. 4 stars because aside from this small formatting issue that may not affect everyone the way I was, the amount of features with hardly the same limitations for this free app is unheard of when comparing this app to all its competitors. I'd say this is the best email subscribe app purely from a value standpoint.

Using app

About 3 hours

Total reviews

3

Average rating

4.7

Developer Reply

Hi there, Thanks so much for taking the time to provide us with this valuable feedback! We apologize for any inconvenience this experience has caused. Your concern has been shared with the POWR team, and have sent a reply to your email regarding your concern. We truly appreciate your patience! Please let us know if you have any other questions or concerns, in the meantime.