Notifio: Web Push, Email & SMS
Notifier - Web Push Notification, Email & SMS marketing
Rating
4.9
feedback
26
chart
#10,264
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
4%
-
Less than a day
23%
-
Less than a month
50%
-
Less than a year
12%
-
More than a year
8%
Reviews Summary
The Shopify app has received overwhelmingly positive reviews from users, with many praising its excellent customer service and user-friendly interface. Users have highlighted the ease of installation and customization, as well as the efficiency it brings to daily management and customer shopping experience. The technical support team has been commended for their responsiveness, knowledge, and personalized assistance. However, there have been a few concerns raised, such as issues with email formatting, SMS messages not being sent due to new regulations, and a major incident of customers receiving order confirmations of other customers. Overall, the app is highly recommended for its features, support, and automation capabilities.
Highlights
Review RSS Feed
All reviews
Aug. 21, 2024
Excellence in Customer Service. I’d like to preface this by saying I’m nowhere near tech savvy. I had just installed the Notifio app and upon opening a chat with Notifio, I was promptly greeted by Rahul who was very patient, understanding and took the time to assist me and guide me through setting up my first campaign. Ensuring I had a clear understanding (I was definitely overthinking it) all the while establishing a successful introduction with Notifio. Thank you Rahul. You set an example for others to follow.
Jan. 3, 2024
I am absolutely delighted to share my experience with this Shopify app. From the outset, I was impressed by the simplicity and smoothness of its integration. As an online store owner, I have often faced technical challenges when adding new apps, but this one stood out for its ease of installation and configuration. The user interface is intuitive and user-friendly, which greatly facilitated getting to grips with the app. I was able to customize its features to meet the specific needs of my store without needing in-depth technical skills. This had an immediate positive impact on the efficiency of my daily management and on my customers' shopping experience. What impressed me the most, however, was the quality of the technical support. Whenever I had a question or encountered a minor obstacle, the support team was incredibly responsive and knowledgeable. Their personalized approach made me feel truly supported. They not only resolved my issues quickly but also took the time to explain the processes to me, which helped me better understand the optimal use of the app. In conclusion, I highly recommend this app to all Shopify users. Whether you're a beginner or an e-commerce expert, you will find in this app a powerful tool to enhance your store, and reliable technical support to accompany you at every step. A big kudos to the team behind this app for their excellent work!
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