Notifio: Web Push, Email & SMS
Notifier - Web Push Notification, Email & SMS marketing
Rating
4.8
feedback
25
chart
#7,784
All reviews
Review RSS Feed
Aug. 21, 2024
Excellence in Customer Service. I’d like to preface this by saying I’m nowhere near tech savvy. I had just installed the Notifio app and upon opening a chat with Notifio, I was promptly greeted by Rahul who was very patient, understanding and took the time to assist me and guide me through setting up my first campaign. Ensuring I had a clear understanding (I was definitely overthinking it) all the while establishing a successful introduction with Notifio. Thank you Rahul. You set an example for others to follow.
Jan. 3, 2024
I am absolutely delighted to share my experience with this Shopify app. From the outset, I was impressed by the simplicity and smoothness of its integration. As an online store owner, I have often faced technical challenges when adding new apps, but this one stood out for its ease of installation and configuration. The user interface is intuitive and user-friendly, which greatly facilitated getting to grips with the app. I was able to customize its features to meet the specific needs of my store without needing in-depth technical skills. This had an immediate positive impact on the efficiency of my daily management and on my customers' shopping experience. What impressed me the most, however, was the quality of the technical support. Whenever I had a question or encountered a minor obstacle, the support team was incredibly responsive and knowledgeable. Their personalized approach made me feel truly supported. They not only resolved my issues quickly but also took the time to explain the processes to me, which helped me better understand the optimal use of the app. In conclusion, I highly recommend this app to all Shopify users. Whether you're a beginner or an e-commerce expert, you will find in this app a powerful tool to enhance your store, and reliable technical support to accompany you at every step. A big kudos to the team behind this app for their excellent work!
March 24, 2023
A must have app! Good overall customization and integrates well with Shopify. Took me a few trials to get my welcome message formatted correctly, but the customer service has been very helpful! Could use a few minor tweaks such as: * An on screen message confirming a customers subscription. * The ability to send test emails to yourself even if you've subscribed. Would greatly help to ensure formatting is correct. * Ability to remove company logo from specific emails when default header is set to include a logo. Highly recommended app otherwise!
March 20, 2023
This app was working well for me at first... then new government regulations were put in place regarding text messages, in March SMS messages to my customers stopped. I contacted the APP only to receive conflicting information...I hate having to get a new APP but the whole point of having a messaging APP is to send messages and it doesn't seem that this company will be able to do that anytime soon. PL
Feb. 23, 2023
I am loving working with this app as of now. Though havent tested performance over a length of time, their customer support is very proactive and open to feedback. Love that . Also love the different notification/sms/email driven customer recontact options given thru a single app. Have tried many apps but havent found one single one which gives so many options. This should help avoid bugs that pop up with using different apps for different functionalities. Nicely thought !
Jan. 13, 2023
I've only installed the app 2 days ago and it already made a massive damage to our business. Over 30 customers received multiple emails with order confirmation of other customers!!!!!! Those included their personal details, absolutely disgraceful!! DO NOT INSTALL this app!!
This issue is resolved now, It happened because some customer had not enter the number and app is creating uniqueness on same contact number and emails. Here we were getting only +44 country code, so those few customers where getting identified as same customer. It is resolved now and working alright. Sorry for the inconvenience caused. Please reach out to us with live chat or our support email address [email protected] , in case of any query / concern. Thanks.
Jan. 10, 2023
Push notification is very helpful in email automation. Rahul was very helpful. Excellent customer service.
Jan. 5, 2023
Thank you for providing such a Good and Easy App for us, Really appreciate the Application, Hope you are providing more applications like this..
Sept. 21, 2022
What I love in this app is the support is extreme. They responded to my each and every word of query. They fixed all my issues. Keep it up team. Great effort. Easy to setup. Nice app.
Aug. 31, 2022
Amazing App. They provide free lifetime access to all features. The support team is amazing too, they fix my problem in a few minutes. Love this app. Highly Recommended
May 30, 2022
I used this app for push notifications really helpful & fast technical support.I used this app for push notifications really helpful & fast technical support.
March 28, 2022
Great app, so easy to use and automates so many tasks for marketing. Customer support is BRILLIANT!
Feb. 24, 2022
I used this app its really helps us to boost the sale and really easy to use. Customer care is responsive and easy to contact them if you face any kind of issue.
July 29, 2021
Loving this app! Quick to install and setup. Had great automation options and I am very happy with the progress so far. Highly recommend.
April 17, 2021
Amazing App. If you are looking to start with some basic campaigns for web push with a FREE plan, this is a very good option. Plus the developers of this app are super responsive and helpful in case you have any doubts.
March 24, 2021
great app I am totally in love with it. highly recommended. unfortunately the iPhone does not support web push notification I hope they do in the near future :(